Great apartment in an excellent location, just half a mile from the AO arena.

Great location for the city and arena. Plenty of Free parking outside property. Modern bathrooms and comfy beds. Everything we needed for our visit.

Location is good and 15min walk to shopping centre. The room is clean. Easy check in and out but the door lock of our room is difficult to open. Overall, we will recommend.

Hotel was advertised as coming with parking. It does not. There is only on street parking which was full when we arrived. There is lots of police signs around advising thefts are very common in the area. Was advised would get check in details before 3pm (official check in) but instructions were not sent until after 3pm. Room was freezing. Very thin walls could hear other guests the whole time. Would not recommend

The overall stay was lovely. The apartment was spacious and clean and the bed was comfy. However the location didn’t feel the safest as it is in the middle of an industrial park which feels very isolated from the city centre. Also the apartments are very noisy, we had neighbours who came back at 2 am and we’re arguing/talking very loudly and I could hear every single word and every footstep and door slam our entire stay. The apartments are very well equipped but are missing essentials like a tea towel, we had to use a bathroom towel to get things out of the oven and why have a dishwasher but not provide dishwasher tablets! We did however appreciate the free parking and the walk to town is doable about 30mins. Overall I would use pillo rooms again and enjoyed my stay.

We couldn't get access even when we tried contacting them. We had to rebook elsewhere and even though we made a number of our attempts we couldn't get our money back. Neither through the place direct or Hotels.com.