I need return my money . The honest told me is full when arrive for checking The property is terrible . Bad area and bad property

Horrible

I paid in advance and I got nothing in return. I paid an Uber to get there and the place didnt exist. I tried calling several times and i got no response. I tried another Uber that went to the same wrong location. I had to pay for another Uber ride to stay at a different hotel.

Very friendly staff, very clean and centrally located to many things

No good no tv

How should I begin? We arrived at the property and the front door was open. Anyone could just walk in. Another guest directed me to the person in charge, that stays on the back of the property. He wasn’t expecting my check in and after some back and forth with the owner by text, showed me a room that smelled like pot, didn’t look nothing like the room in the picture, and worse of all, didn’t have a way to lock the door from the outside!! So if I left my luggage there and went for dinner, anyone could just walk in!!! I stayed in some questionable places as I travel often, sometimes you get more than you expect and sometimes less… but this place was probably the worse! I reached out to hotels.com to cancel and get a refund, but they could not reach the owner to approve so we lost that money and had to look for another place last minute.

We DID NOT stay there cause first of all there was NOBODY to LET us IN and second the place had GARBAGE in the FRONT and pile of BROKEN up FURNITURE as well as 10 cats that I got bit with FLEAS just walking around trying to find someone. The RAILROAD tracks are 2 lots down and across the street is WAREHOUSES with trash all over!! This is a POOR example for HOTEL.com to portray. I immediatelycalledhotel.com and I’m supposed to get a full refund!!!!!. We left there and got on Hotels.com again to find another place but this time we actually drove over there before we booked it and this was a hotel on A1A and Ocean that was closed with fence around it and they were redoing the pool that was emptied with water and there was no one around there, is this what I have to do with Hotels.com to use them is to check the places out first cause your advertising places that are closed and you can’t get into and that are dumps. Give me a call back if you need any extra information And also thee was a For Sale sign in front overgrown weeds.

Very clean 👌