Beautifully decorated for Christmas. Our room was nice but the bathroom had seen better days with dirty caulking and grout. Some of the doors to the rooms were paint chipped. The place net some TzLC

Service provided by valet, front desk and restaurants were top notch; however, we did experience several issues throughout stay. Thermostat in room did not work and the room was on AC upon arrival. Outside temp was ~20 degrees. Lobby and hallway were comfortable. We tried to call and notify front desk using the room speed dial, but it just kept ringing (not sure if programmed correctly because we experienced another issue later). After going down to the front desk, they were able to send someone up to adjust the heat, but the adjustment only worked for a few hours. We woke to the room freezing, again. Next day we came back to our room keys not working and asked the front desk to fix the heat again, which they did promptly. However, the room became hot later in the stay and we didn’t want to keep going to the front desk and bothering the technician to adjust the unit. Final night we tried to use the speed dial for room service and were directed to 911. Could be an issue during emergency. Ended up having to get dressed and go down to the restaurant to eat, which was delicious and service was great. It is an old, charming hotel and hot water takes about 5 min to heat up. Lastly, my fiance used the robe hanging in the closet to find that it smelled of men’s cologne. Perhaps the house keeping did not wash it. She left it on the floor for them to take after first night, but they just hung it back up (perhaps protocol and they didn’t know?). Overall staff was great, but hotel issues

Service provided by valet, front desk and restaurants were top notch; however, we did experience several issues throughout stay. Thermostat in room did not work and the room was on AC upon arrival. Outside temp was ~20 degrees. Lobby and hallway were comfortable. We tried to call and notify front desk using the room speed dial, but it just kept ringing (not sure if programmed correctly because we experienced another issue later). After going down to the front desk, they were able to send someone up to adjust the heat, but the adjustment only worked for a few hours. We woke to the room freezing, again. Next day we came back to our room keys not working and asked the front desk to fix the heat again, which they did promptly. However, the room became hot later in the stay and we didn’t want to keep going to the front desk and bothering the technician to adjust the unit. Final night we tried to use the speed dial for room service and were directed to 911. Could be an issue during emergency. Ended up having to get dressed and go down to the restaurant to eat, which was delicious and service was great. It is an old, charming hotel and hot water takes about 5 min to heat up. Lastly, my fiance used the robe hanging in the closet to find that it smelled of men’s cologne. Perhaps the house keeping did not wash it. She left it on the floor for them to take after first night, but they just hung it back up (perhaps protocol and they didn’t know?). Overall staff was great, but hotel issues

The Brown Palace continues to provide excellent service. The hotel is well maintained especially given its history. It is amazing to think the Brown Palace opened in August 1892. Highly recommend staying at the hotel and enjoying the afternoon tea. An experience well worth the stay.

The Brown Palace continues to provide excellent service. The hotel is well maintained especially given its history. It is amazing to think the Brown Palace opened in August 1892. Highly recommend staying at the hotel and enjoying the afternoon tea. An experience well worth the stay.

A wonderful stay at the Brown Palace. I will be staying there again for sure! On Sunday morning there was a Jazz Brunch and the band was extremely good. Music wasn’t too loud and sitting near the band, I was still able to have a conversation with my daughter. The food was also very good. Everything at the hotel was wonderful except for two very minor issues. The food at the piano/bar lounge was not great and my room had a stale smell about it, which was mitigated by turning the fan on high for a while. Otherwise this was a great stay and I will be back!

A wonderful stay at the Brown Palace. I will be staying there again for sure! On Sunday morning there was a Jazz Brunch and the band was extremely good. Music wasn’t too loud and sitting near the band, I was still able to have a conversation with my daughter. The food was also very good. Everything at the hotel was wonderful except for two very minor issues. The food at the piano/bar lounge was not great and my room had a stale smell about it, which was mitigated by turning the fan on high for a while. Otherwise this was a great stay and I will be back!

Room was very hot. AC seemed to not work and neither did the fan in the room. Also room smelled very poor.

Room was very hot. AC seemed to not work and neither did the fan in the room. Also room smelled very poor.

Wonderful stay. Will be back.

Wonderful stay. Will be back.

The AC didn’t work, but was fixed quickly. The water was turned off over night but didn’t cause a problem.

The AC didn’t work, but was fixed quickly. The water was turned off over night but didn’t cause a problem.

What a fabulous old hotel,built by the Brown fortune, this is a beautifully stylish hotel dating back to the 1800’s. A blast from the past.

What a fabulous old hotel,built by the Brown fortune, this is a beautifully stylish hotel dating back to the 1800’s. A blast from the past.

Beautiful room, hotel, service. Really enjoyed our stay.

We loved the area. Easy walking and parking.

Could not adjust AC in room and room is very cold

Wonderful staff and service!! Very attentive! Beautiful historic hotel!

Water was off the night we arrived, for a maintenance job. Carpet in hallway was soaking wet, with a noisy fan that blew all night. Next day the water was brown for a long time. Toilet leaked on my clothes. We got moved (to a smaller room). Bed in new room was the squeakiest ever. Water in both taps was hot. Got charged for internet (despite being a Marriott member). Eventually the bill was settled, by email later. Quaint hotel, historical, but a bit tired, and not the service I’d expect for the cost. Maybe we were just unlucky

Wonderful staff and service!! Very attentive! Beautiful historic hotel!

Music jazz

Wonderful stay for a weekend getaway!! Hotel is historical and beautiful throughout. Area is great and staff were friendly. Rooms were spacious as well as the bathroom/shower.

Still awaiting feedback from the hotel after 2 discussions (once at checkout and 2 days later after returning home). Neither resulted in action We went the hotel for our 21st anniversary and stayed in a room where the door wouldn’t shut without significant effort and it wasn;t really comforting when maid attendant told us to make sure to push hard to close it becuase recently some homeless folks had got in the hotel and sleep there overnight. The best however was the 2x during our stay the water was turned off from 12-6am and as we departed Monday morning, the water we did have turned brown causing my wife to throw up while brushing her teeth before we left. Hotel said after my last call that they would contact us via email and we’ve yet to hear from them whatsoever. Quite a disappointment for a world class hotel.

Wonderful stay for a weekend getaway!! Hotel is historical and beautiful throughout. Area is great and staff were friendly. Rooms were spacious as well as the bathroom/shower.

Check in was OK/So So. Pretty slam back you're checked in. No welcome, No eye contact from person at front desk. Here's 2 keys. Room was a bit OK/So So side. Bathroom was missing a door on vanity, large chip in wood and the other door on vanity fell off on its own while we were there. Water shut off 12pm-early AM hours timing seemed odd. No housekeeping on 1st day. Had to track down housekeeping in the hall to ask for towels only to be told we had to call front desk. Room didn't seem to look same as what was shown on website. Maybe we were in the Expedia "wing" at the Brown Palace ? Fan in hallway running to dry water damage for few days ? Can't recall encounters with anyone very friendly. Were excited about staying in the historic hotel, but wouldn't recommend. Just "meh".

Check in was OK/So So. Pretty slam back you're checked in. No welcome, No eye contact from person at front desk. Here's 2 keys. Room was a bit OK/So So side. Bathroom was missing a door on vanity, large chip in wood and the other door on vanity fell off on its own while we were there. Water shut off 12pm-early AM hours timing seemed odd. No housekeeping on 1st day. Had to track down housekeeping in the hall to ask for towels only to be told we had to call front desk. Room didn't seem to look same as what was shown on website. Maybe we were in the Expedia "wing" at the Brown Palace ? Fan in hallway running to dry water damage for few days ? Can't recall encounters with anyone very friendly. Were excited about staying in the historic hotel, but wouldn't recommend. Just "meh".

What an incredible stay! Such a special hotel. So much history and beauty. The staff was increible. Th young lady at the front desk ( Allisa ) went above and beyond making our stay so special. We will surely come back next time we're visiting Denver!

What an incredible stay! Such a special hotel. So much history and beauty. The staff was increible. Th young lady at the front desk ( Allisa ) went above and beyond making our stay so special. We will surely come back next time we're visiting Denver!

The Brown Palace is an incredible hotel with lots of history. I very much enjoyed the tea. It is certainly up there with some of the best. I did wish the hotel had a cafe where I could get a light snack. My appetizer-size crab cake and glass of wine was quite overpriced but my only choice since I didn’t need a full dinner since I had eaten lunch out earlier in the day.

The Brown Palace is an incredible hotel with lots of history. I very much enjoyed the tea. It is certainly up there with some of the best. I did wish the hotel had a cafe where I could get a light snack. My appetizer-size crab cake and glass of wine was quite overpriced but my only choice since I didn’t need a full dinner since I had eaten lunch out earlier in the day.

All in all an amazing hotel with great character. Rooms exceptionally clean. I would say the showers were small and a bit too much water with a rainfall and regular showerhead in a tiny shower. Other than that, dining, experience and all was amazing