Grand Hotel
Hotel em Krakow
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Experiência de alto nívelUma das propriedades mais caras da zona
Inclui comodidades essenciaisAr-condicionado, Internet/Wi-Fi, Banheira de hidromassagem ou spa e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Luxury Kraków hotel in Kraków Old Town with a winery
Along with an attached winery, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Along with an attached winery, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.
This Kraków hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Lavandaria
Banheira de hidromassagem ou spa
Mapa de Krakow
Atrações nas proximidades
Quartos disponíveis
Business Room
Camas não especificadas • 14 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Classic Double or Twin Room
Camas não especificadas • 22 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Executive Apartment
Camas não especificadas • 43 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Apartment
Camas não especificadas • 50 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Double Room
Camas não especificadas • 25 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Comentários
2.0
The breakfast (pay extra) was very good and the staff at breakfast was great.
However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!!
We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes.
Tomorrow is the same exact story.
I paid a good money for the hotel and they never apologized or reimbursed me for the hassle.
Really lousy service, the worst I experienced in Poland where all other places were great.
I am giving it 2 stars because of breakfast which was very good.
2.0
The breakfast (pay extra) was very good and the staff at breakfast was great.
However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!!
We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes.
Tomorrow is the same exact story.
I paid a good money for the hotel and they never apologized or reimbursed me for the hassle.
Really lousy service, the worst I experienced in Poland where all other places were great.
I am giving it 2 stars because of breakfast which was very good.
1.0
I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along.
1.0
I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along.
4.0
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
4.0
This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.
2.0
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
2.0
Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
5.0
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
5.0
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
2.0
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
2.0
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
2.5
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
2.5
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
2.5
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
2.5
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
2.5
Wonderful classic, historic hotel.
2.5
Wonderful classic, historic hotel.
1.5
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
1.5
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
2.5
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place.
Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean.
Breakfast buffet was plentiful and tasty.
Staff were ever present, always helpful but not intrusive.
English was not a problem at all.
Location was excellent.
Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
2.5
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place.
Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean.
Breakfast buffet was plentiful and tasty.
Staff were ever present, always helpful but not intrusive.
English was not a problem at all.
Location was excellent.
Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
1.5
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?.
Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room.
I think I was shunted away to the furthest away room, that was No. 68
It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor.
There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor.
Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor.
32 channels on the television but only one English speaking channel which was a French news channel. Very poor.
Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor.
Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor.
So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor.
So disappointing.
Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
1.5
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?.
Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room.
I think I was shunted away to the furthest away room, that was No. 68
It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor.
There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor.
Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor.
32 channels on the television but only one English speaking channel which was a French news channel. Very poor.
Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor.
Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor.
So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor.
So disappointing.
Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
5.0
Excellent in all respects Bathroom ventilation could've been better
5.0
Excellent in all respects Bathroom ventilation could've been better
5.0
Wonderful hotel and staff. Superb
Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
5.0
Wonderful hotel and staff. Superb
Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
4.0
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter.
The hotel was in a great location, close to restaurants and shopping.
4.0
Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter.
The hotel was in a great location, close to restaurants and shopping.
5.0
A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
5.0
A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
4.0
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
4.0
The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
1.5
Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
1.5
Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
2.5
This is a great hotel. A short walk to the square, good breakfast, nice employees and fun, historic hotel. I would stay here again and highly recommend it.
2.5
Thank you so much to all the amazing staff at the hotel! You helped us from the second we stepped in the door until we left.
Location is perfect, just next to the main square.
Big and clean rooms - can’t wait to come back!
5.0
Loved staying here. It’s right in the heart of old town and the staff is amazing. Stay here.
5.0
Loved staying here. It’s right in the heart of old town and the staff is amazing. Stay here.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Krakow?
O preço médio de um alojamento em Krakow é de 47 € por noite. Este alojamento está 95 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Grand Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Grand Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Grand Hotel?
Encontrámos 4 comodidades para este alojamento. Isto inclui ar-condicionado, internet/wi-fi, lavandaria e banheira de hidromassagem ou spa.
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