Not happy with our stay overall.we had a small dimly lit room but the main problem was at breakfast. The service was slow and when we did get served they gave us the wrong breakfasts and not what we ordered. So they had to be replaced which took a lot more time. We complained and the lady in charge said she would organise a refund for the breakfasts. Reception told us that they would contact you and you would sort out the refund (2x£17.00). I sent you an email regarding this on Monday 18th.but I’ve had no reply - not even an acknowledgement !

Not happy with our stay overall.we had a small dimly lit room but the main problem was at breakfast. The service was slow and when we did get served they gave us the wrong breakfasts and not what we ordered. So they had to be replaced which took a lot more time. We complained and the lady in charge said she would organise a refund for the breakfasts. Reception told us that they would contact you and you would sort out the refund (2x£17.00). I sent you an email regarding this on Monday 18th.but I’ve had no reply - not even an acknowledgement !

Really modern, stylish hotel. Staff were great, might be the largest bed I've ever slept in.

Really modern, stylish hotel. Staff were great, might be the largest bed I've ever slept in.

Gorgeous decor, great location and great reception staff. Let down by breakfast - not worth paying for. Had to wait 45 mins for cold food and we didn’t receive our coffees, but the reception manager kindly refunded us without issue.

Gorgeous decor, great location and great reception staff. Let down by breakfast - not worth paying for. Had to wait 45 mins for cold food and we didn’t receive our coffees, but the reception manager kindly refunded us without issue.

Everything was amazing.

Everything was amazing.

TV didn't work and despite notifying reception, nothing was done about it for the rest of my stay. Attention to detail felt quite lax, apart from in the dining room.

TV didn't work and despite notifying reception, nothing was done about it for the rest of my stay. Attention to detail felt quite lax, apart from in the dining room.

I’ve stayed here several times, location is great and previously the rooms have been good with a 1970s municipal vibe and pink bathrooms. Be aware though that there are two types of rooms - those that have been updated and those that retain their 1990s original feature such as orange wood, beds that make you both roll into the middle, only one nightstand, a shower cubicle so small that it’s hard to wash etc. That said, we had a comfortable night but I would think twice about staying there again. I do think the hotel is missing a trick with the bar. It could be a cosy, intimate, comfortable space, but instead it feels like part of reception, open, drafty and unwelcoming,

I’ve stayed here several times, location is great and previously the rooms have been good with a 1970s municipal vibe and pink bathrooms. Be aware though that there are two types of rooms - those that have been updated and those that retain their 1990s original feature such as orange wood, beds that make you both roll into the middle, only one nightstand, a shower cubicle so small that it’s hard to wash etc. That said, we had a comfortable night but I would think twice about staying there again. I do think the hotel is missing a trick with the bar. It could be a cosy, intimate, comfortable space, but instead it feels like part of reception, open, drafty and unwelcoming,

Ive stayed a few times here and its always hit or miss. This time the TV in the room didnt work and it took 2 people and 2 hours to come to the conclusion it didnt work. Not ideal as was on a business trip and wanted to unwind after a long day.

The service and staff were the best part of this stay. I stayed one night at The Alan for a business trip, and despite the contemporary feel of the ground floor the room was disappointing. It smelt sweaty/ musty and had more spare-room vibes (worn-in & marked furnishing, a questionable rug, random sockets that didn’t work, dated bathroom) rather than the hotel experience I was expecting. Parking at the Q-Park, even with the discount, was extortionate but was only a very short distance away.

Bedroom was very pretty, loved the decor of the hotel foyer/ dining as well as the room itself.

The service and staff were the best part of this stay. I stayed one night at The Alan for a business trip, and despite the contemporary feel of the ground floor the room was disappointing. It smelt sweaty/ musty and had more spare-room vibes (worn-in & marked furnishing, a questionable rug, random sockets that didn’t work, dated bathroom) rather than the hotel experience I was expecting. Parking at the Q-Park, even with the discount, was extortionate but was only a very short distance away.

Hotel was lovely, room was really spacious and clean but I did get food poisoning from the veggie breakfast so would not recommend that as we had to cancel the next 2 days of our trip.

Nice clean hotel in a great location

Hotel was lovely, room was really spacious and clean but I did get food poisoning from the veggie breakfast so would not recommend that as we had to cancel the next 2 days of our trip.

Nice clean hotel in a great location

Great location, good sized rooms. Staff were very friendly and welcoming, offering information clearly. Very close to the shopping district and many restaurant and cafes. Perfect for the team too. Only a few niggles. There are two lifts and one was out of action all weekend we stayed. Slightly frustrating but has hopefully now been sorted. The sign outside is a nightmare to see at night. The internal bulb layout makes the name unreadable from a distance so just look out for a white box on the wall. The bathrooms advertised online does not reflect what is in the rooms. Bathrooms seem to be standard showers over bathtubs.

Firstly this hotel advertises as a hotel with parking however this is not the case! they offer a discount of 25% off a very expensive near by Qpark as we stayed 2 days parking cost us a further £70 on top of the hotel cost had we know this we would have stayed elseware. We arrived and we initially given a room thar was not cleaned from the previous guests. We went back to reception and the girl there was very helpful changed our room immediately and also included complimentary breakfast for the following morning. However this breakfast wasnt great. Very little in the way of continental offerings just some crossants and jams. The cooked opitions are ordered and this took over 40 mins to arrive and when it did it was overcooked and very dry. We went to the bar for some drinks on the 2nd night and were told at 10pm that they had no lemon and lime for the gin as they had cleared up ready for breakfast! Which was very early in the night to be closing. The room was overall good even if not really to my taste with the bare plaster walls. Overall this is a decent enough hotel but its not one id stay at again.

Firstly this hotel advertises as a hotel with parking however this is not the case! they offer a discount of 25% off a very expensive near by Qpark as we stayed 2 days parking cost us a further £70 on top of the hotel cost had we know this we would have stayed elseware. We arrived and we initially given a room thar was not cleaned from the previous guests. We went back to reception and the girl there was very helpful changed our room immediately and also included complimentary breakfast for the following morning. However this breakfast wasnt great. Very little in the way of continental offerings just some crossants and jams. The cooked opitions are ordered and this took over 40 mins to arrive and when it did it was overcooked and very dry. We went to the bar for some drinks on the 2nd night and were told at 10pm that they had no lemon and lime for the gin as they had cleared up ready for breakfast! Which was very early in the night to be closing. The room was overall good even if not really to my taste with the bare plaster walls. Overall this is a decent enough hotel but its not one id stay at again.

Unfortunately the cons far outweigh the pros. Pros: 1. Great location, close to everything you could want/need in the city centre. 2. Straightforward check-in and check-out. 3. Breakfast choice and quality (also see cons…) Cons: 1. Worst shower in Britain, impossible to get temperature right and had to move about to get wet. 2. Room was not that clean; carpet stains and bathroom in real need of freshening up. 3. Service at breakfast; terrible. 4. Coffee, really poor quality - almost undrinkable

The hotel pitches itself as a modern, remodelled, top quality, trendy hotel. I found it average to poor. The common areas are nicely styled, newly refurbished. Of our double, the worst bit was the bathroom. It had tiles and grout falling off the wall, ill fitting facilities and a tired mould appearance to bath area. There was no toilet brush. The bedroom was reasonably professionally repainted, but was immediately evident as a room in an old hotel given a lick of pain, rather than any substantive remodel. There are about 10 plug sockets, but all on one wall of the room, furthest from the bed. No bedside sockets at all. The plugs clearly used to serve a range of facilities that have just been removed. The bed was ok but again felt dated. Linens very clean but felt starchy rather than soft. We found the bar menu disappointing, with everything being standard, although arguably, classics. We ate out. We tried the bar - open until 2am - for a cocktail. Again it had all the hallmarks of a place pretending to be something its not. The staff lack knowledge about how to make cocktails, the bar is not professionally stocked, you will be asked if you want your cocktails as doubles or singles - so trying to enjoy an Old Fashioned at city centre prices is like ordering a whiskey and coke in Weatherspoon's. The amount charged for two decaf coffees with a single shot each - £20+ - s too much for such a poorly performing environment. I would not return to this hotel.

The hotel pitches itself as a modern, remodelled, top quality, trendy hotel. I found it average to poor. The common areas are nicely styled, newly refurbished. Of our double, the worst bit was the bathroom. It had tiles and grout falling off the wall, ill fitting facilities and a tired mould appearance to bath area. There was no toilet brush. The bedroom was reasonably professionally repainted, but was immediately evident as a room in an old hotel given a lick of pain, rather than any substantive remodel. There are about 10 plug sockets, but all on one wall of the room, furthest from the bed. No bedside sockets at all. The plugs clearly used to serve a range of facilities that have just been removed. The bed was ok but again felt dated. Linens very clean but felt starchy rather than soft. We found the bar menu disappointing, with everything being standard, although arguably, classics. We ate out. We tried the bar - open until 2am - for a cocktail. Again it had all the hallmarks of a place pretending to be something its not. The staff lack knowledge about how to make cocktails, the bar is not professionally stocked, you will be asked if you want your cocktails as doubles or singles - so trying to enjoy an Old Fashioned at city centre prices is like ordering a whiskey and coke in Weatherspoon's. The amount charged for two decaf coffees with a single shot each - £20+ - s too much for such a poorly performing environment. I would not return to this hotel.

Good quality and reasonable hotel in central location.

Good quality and reasonable hotel in central location.

We love The Alan, it's our go to hotel in Manchester and it never disappoints

Fast efficient check in; spacious room, but dull unimaginative decor, with a bare patch in the carpet; no draft beer, both pumps out of order - seriously; breakfast staff were warm and friendly, unlike the full English which (apart from the eggs) was cold and stodgy; some good interior decor features; reasonable value but overall could be better.

Fast efficient check in; spacious room, but dull unimaginative decor, with a bare patch in the carpet; no draft beer, both pumps out of order - seriously; breakfast staff were warm and friendly, unlike the full English which (apart from the eggs) was cold and stodgy; some good interior decor features; reasonable value but overall could be better.

The reception area smelt amazing and we loved the decor, check in and check out were seamless and the front of house staff welcoming and friendly. The room was spacious and spotlessly clean, we liked the decor and found the bed comfy. The location was excellent. Downside - the shower in our room didnt drain properly and half flooded the bathroom, one of the lifts was out of service meaning a long wait. My partner has an injury currently and so we couldnt use the stairs. We were at the front of the property and found it to be a bit noisy but normal for a city centre, however the air conditioning unit/pipes in the room kept us awake more. Didnt use the restaurant or bar, but looked a lovely place.