Everything about the stay was amazing. Thank you.

Everything about the stay was amazing. Thank you.

The staff were very friendly, the breakfast is fantastic and the rooms were comfortable. The pillows where the only let down The location is ideal!

The staff were very friendly, the breakfast is fantastic and the rooms were comfortable. The pillows where the only let down The location is ideal!

Fabulous boutique hotel, two minutes away from the town square. The staff could not have been more helpful or friendly and welcoming. Comfortable rooms with the added bonus of underfloor heating in the bathrooms. Lovely breakfasts. Would definitely recommend

Fabulous boutique hotel, two minutes away from the town square. The staff could not have been more helpful or friendly and welcoming. Comfortable rooms with the added bonus of underfloor heating in the bathrooms. Lovely breakfasts. Would definitely recommend

This is a very good hotel because it is in a good location and has good services and amenities.

Great place

Great location.

Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!

Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!

Property location is very good cleanness outstanding but what really makes the difference is the people that works there from the moment you walk in to the sadly moment you leave they go way bruto help you in your needs a big shout out to David in the front to Johana that makes the morning breakfast very special

Property location is very good cleanness outstanding but what really makes the difference is the people that works there from the moment you walk in to the sadly moment you leave they go way bruto help you in your needs a big shout out to David in the front to Johana that makes the morning breakfast very special

The staff attitudes are not what you would be expecting at the five-star hotel (especially in the restaurant/bar). Cleanliness - dusty lamps, dirty windows... where is the housekeeping manager??? Is it too overwhelming to keep the highest standards? There are other five-star hotels to explore in this beautiful city of Cracow...

The staff attitudes are not what you would be expecting at the five-star hotel (especially in the restaurant/bar). Cleanliness - dusty lamps, dirty windows... where is the housekeeping manager??? Is it too overwhelming to keep the highest standards? There are other five-star hotels to explore in this beautiful city of Cracow...

Everything the staff were able to affect was working fluently and with the most professional manner. The building was nicely restored. Since even the best ones can bet better - the light switches were logically so complicated it took me whole three days to get used to them :) Definitely recommending this place for a romantic stay. The garden was surprisingly quiet, so even the sound of the cabinet for live lobsters was a bit annoying ;) Thank You!

Everything the staff were able to affect was working fluently and with the most professional manner. The building was nicely restored. Since even the best ones can bet better - the light switches were logically so complicated it took me whole three days to get used to them :) Definitely recommending this place for a romantic stay. The garden was surprisingly quiet, so even the sound of the cabinet for live lobsters was a bit annoying ;) Thank You!

Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!

Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!

Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.

Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.

The staff couldn’t help enough

The staff couldn’t help enough

This property is beautiful, and perfectly situated to see all of the old town of Krakow without hearing any crowd noise on our street. Additionally the staff was fantastically helpful about arranging anything we needed, and the food and spa were also outstanding. We were upgraded to one of the Palace's historical rooms which was gorgeous but with a host of modern conveniences - heated floors in the bathroom, automated blackout curtains, etc. Would highly recommend!

This property is beautiful, and perfectly situated to see all of the old town of Krakow without hearing any crowd noise on our street. Additionally the staff was fantastically helpful about arranging anything we needed, and the food and spa were also outstanding. We were upgraded to one of the Palace's historical rooms which was gorgeous but with a host of modern conveniences - heated floors in the bathroom, automated blackout curtains, etc. Would highly recommend!

The property was clean, well run and a pleasure to stay. We would highly recommend. Also, they have a fantastic breakfast.

Ok

Excellent choice when staying in Krakow! Staff were helpful, rooms beautiful and clean! Walkable to the square.

Excellent choice when staying in Krakow! Staff were helpful, rooms beautiful and clean! Walkable to the square.

This hotel was a true pleasure from check-in to check-out! Historical palace, beautifully decorated! Top-notch service. Delicious breakfast. My room with balcony was perfect! The location is excellent as well. You can easily walk to the railway station and many other places. True Polish hospitality in the beautiful old town of Krakow!

This hotel was a true pleasure from check-in to check-out! Historical palace, beautifully decorated! Top-notch service. Delicious breakfast. My room with balcony was perfect! The location is excellent as well. You can easily walk to the railway station and many other places. True Polish hospitality in the beautiful old town of Krakow!

Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!