Serenade Punta Cana Beach & Spa Resort - All Inclusive
Estância com tudo incluído em Punta Cana
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Valor de pontaO preço desta propriedade é superior à média na área
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Sobre este estância com tudo incluído
Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Ginásio ou centro de fitness
Jardim
Ideal para famílias
Mapa de Punta Cana
Quartos disponíveis
Luxury Room, Garden View
Camas não especificadas • 50 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury Room, Garden View
Camas não especificadas • 50 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury Room, Garden View
Camas não especificadas • 50 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury Room, Garden View
Camas não especificadas • 50 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Luxury Room, Garden View
Camas não especificadas • 50 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
5.0 / 10.0
Great place everyone was a delight a lot of activities to do and shows at night. Good music from the dj in the club. Recommend to anyone to go. Will return to stay soon.
1.0 / 10.0
I have been robbed there. My case is not the only one case, there are a lot of guests who lost their money in a very veird circumstances. Rooms are dirty, very poor English knowledge of hotel stuff. The food is ok but only ok- not really Dominican, the fruits are sour and unripe- I expected by that location fruits would taste amazing and it is like that but not in this hotel. The waiters didn’t react on questions or forgot about my orders several times. Hotel which allows to robber their guest shouldn’t have 5 starts.
1.0 / 10.0
I have been robbed there. My case is not the only one case, there are a lot of guests who lost their money in a very veird circumstances. Rooms are dirty, very poor English knowledge of hotel stuff. The food is ok but only ok- not really Dominican, the fruits are sour and unripe- I expected by that location fruits would taste amazing and it is like that but not in this hotel. The waiters didn’t react on questions or forgot about my orders several times. Hotel which allows to robber their guest shouldn’t have 5 starts.
5.0 / 10.0
First time at the Serenade Punta Cana. This is a newer hotel and you can see it was very well planned with everything they did. I liked it becaue it was smaller in size, i did not have to take tram car to get to the beach or the buffett. Check in was easy and quick, i asked for an upgrade and was given a beautiful suite with two bathrooms and one bedroom with a pull out couoch bed. The food was excellent, Breakfast lunch and dinner.I had the pleasure of meeting Joandel Cayetano, he was always there for all of us, making sure are drinks were always refilled. Just a perfect helper to all of us. Also Yandys Guerrero and Pelagia Ramirez. Both again very helpful i never had to ask for anything they were always right there. Pebel and Freddy made sure we had everything we needed and cant forget Pedito Rosa .The Captain Victor and Hostess Soribel made sure everything in the buffet ran smoothly. They have a beautiful theater were we saw some good shows. I just wish they would get the theater Air conditioned as it would be warm in side.. We were there for Hollowen and the hotel was decorted so nice. They even had a little haunted house for the kids...All the pools were nice, great water park, and the beach my favotie of all. Very few waves and always chairs to find. This is a beautiful hotel perfect for relaxing, and nce for kids. Hopefully i will return soon. Thank you to all the people that work there you were all great.
5.0 / 10.0
First time at the Serenade Punta Cana. This is a newer hotel and you can see it was very well planned with everything they did. I liked it becaue it was smaller in size, i did not have to take tram car to get to the beach or the buffett. Check in was easy and quick, i asked for an upgrade and was given a beautiful suite with two bathrooms and one bedroom with a pull out couoch bed. The food was excellent, Breakfast lunch and dinner.I had the pleasure of meeting Joandel Cayetano, he was always there for all of us, making sure are drinks were always refilled. Just a perfect helper to all of us. Also Yandys Guerrero and Pelagia Ramirez. Both again very helpful i never had to ask for anything they were always right there. Pebel and Freddy made sure we had everything we needed and cant forget Pedito Rosa .The Captain Victor and Hostess Soribel made sure everything in the buffet ran smoothly. They have a beautiful theater were we saw some good shows. I just wish they would get the theater Air conditioned as it would be warm in side.. We were there for Hollowen and the hotel was decorted so nice. They even had a little haunted house for the kids...All the pools were nice, great water park, and the beach my favotie of all. Very few waves and always chairs to find. This is a beautiful hotel perfect for relaxing, and nce for kids. Hopefully i will return soon. Thank you to all the people that work there you were all great.
5.0 / 10.0
The resort was beautiful. Housekeeping came everyday and cleaned our rooms. We went to the spa and even upgraded our stay to gold. Our concierge Marcos was amazing. We will be back in the near future
5.0 / 10.0
The resort was beautiful. Housekeeping came everyday and cleaned our rooms. We went to the spa and even upgraded our stay to gold. Our concierge Marcos was amazing. We will be back in the near future
3.0 / 10.0
It was ok, I was expecting more.
3.0 / 10.0
It was ok, I was expecting more.
2.0 / 10.0
Overall, very mediocre experience with this hotel. waiters for the most part very nice and helpful, management has a lot of room for improvement. my main concern is that there is no info about restaurant booking at all and if you reserve this place today for today, you cant make a reservation for the restaurants... and despite all our attempts explaining guest services that we made a booking today and staying just for one night did not help at all. Buffet was so-so at the most. rooms where very smelly and drain issues was at every tub and sink. we travel at least once a month and stay at quite a few hotels in DR and this is the only one where I feel like wasting my time and express my opinion, all previous experience where just a straight 5 star!
2.0 / 10.0
Overall, very mediocre experience with this hotel. waiters for the most part very nice and helpful, management has a lot of room for improvement. my main concern is that there is no info about restaurant booking at all and if you reserve this place today for today, you cant make a reservation for the restaurants... and despite all our attempts explaining guest services that we made a booking today and staying just for one night did not help at all. Buffet was so-so at the most. rooms where very smelly and drain issues was at every tub and sink. we travel at least once a month and stay at quite a few hotels in DR and this is the only one where I feel like wasting my time and express my opinion, all previous experience where just a straight 5 star!
5.0 / 10.0
This resort was absolutely amazing. There was plenty to do for lovers, friends, and families. If you wanted to avoid the kiddos, just book the adults only side, only a 2 min walk from the main resort area. We’re ready to go back again!
5.0 / 10.0
This resort was absolutely amazing. There was plenty to do for lovers, friends, and families. If you wanted to avoid the kiddos, just book the adults only side, only a 2 min walk from the main resort area. We’re ready to go back again!
10.0 / 10.0
The food
10.0 / 10.0
Excelect service
10.0 / 10.0
a
10.0 / 10.0
Everything was just great, lovely and friendly staff, I will definitely be back.
10.0 / 10.0
We like the beach and sea.was clean.Don’t like the towels : look, as not clean.
10.0 / 10.0
Our stay was wonderful , the resort is beautiful and the staff is very welcoming and helpful the only downside we had was the way we kept being approached about getting a timeshare or as they say vacation package
10.0 / 10.0
Loved the beach
8.0 / 10.0
Nice hotel but I stayed in other places with more dinning options and bigger and with a mall
10.0 / 10.0
Staff at the resort made it even better
10.0 / 10.0
Good
8.0 / 10.0
Buffet not that good.
10.0 / 10.0
It’s a great property, the food and facilities were excellent. The swim up room was really nice.
4.0 / 10.0
My recent stay at Serenade Hotel was quite disappointing. While I encountered friendly staff like Yohaira at reception and a few others at the buffet and ice cream station, the overall service was poor and unmotivated, especially at the bar, where there seemed to be no interest in serving guests. The food was a highlight, with an exquisite buffet, and the massage service was good, though expensive compared to other higher-quality hotels we’ve visited.
However, the facilities were lacking. Many bathrooms, both in the rooms and public areas, had a bad odor, and the hotel management seemed to be failing. The staff lacked motivation, even with tips. The beach, although featuring beautiful sand, was full of seaweed and wasn’t cleaned properly. The towel system was inconvenient, requiring guests to carry wet towels around all day.
The recreation options were limited, but the entertainment team worked very hard to make the stay enjoyable. Unfortunately, the children’s outdoor playground was unusable, as it was always wet, despite no rain. In summary, the hotel does not live up to its star rating, and overall guest dissatisfaction was widespread.
10.0 / 10.0
The place was beautiful the entertainment staff was amazing! Shoutout to Wilson, Marino, Chocolate, Coca
Cola, Sexy Boi Francis, Stephany, Yarilis they made the events so much fun and enjoyable. Also to Adel in the Habachi restaurant the dinner was amazing!
6.0 / 10.0
Clean property.
Good food.
10.0 / 10.0
The facility was accomodating and very clean with friendly staff.
10.0 / 10.0
I typed a full review but it’s too long lol 5 Stars plus! Food, Staff, Entertainment, Pools and rooms all 10/10. Highly recommended. Small tips go a long way to helping the experience. Only downside was Expand people trying to sell their members club like vultures, and sometimes pushy excursion sales people. Other than that literally trio of a lifetime. If there’s a way for me to post my full review you’ll get a deeper appreciation for this resort! Can’t wait to go back!
8.0 / 10.0
This is our 3rd visit with the resort. This visit is only 4/5 as during check in we waited 45 mins just to get our room. We booked our hotel on April so they know a head of time. We were from our 12 hrs total travel. We arrived around 1400 in the hotel. We have a kid and we were tired. The hotel rooms are not clean as before when we visit in 2022. Its getting old now. I invited 2 of my friends and they like it but night life in the resort is not that good. Music sucks. They should play good music.
8.0 / 10.0
Good condition
10.0 / 10.0
Happy stay
10.0 / 10.0
Love the stay
10.0 / 10.0
The resort should start cleaning the edges of the room building more often
2.0 / 10.0
The staff worker stole my phone in the bathroom. I tried speaking with the manager and he ignored the situation. I asked For camera footage, they ignored me. They literally walked away from me. This is not my country so i didn’t want to get rowdy. However, no i will Not be returning.
10.0 / 10.0
Excellent service
8.0 / 10.0
Super clean property, with great views, and a spacious beach. Enough seating areas for all at poolside and beach. Great for families as it’s a quiet atmosphere. Only downfall is the dining options - reservations required for most restaurants, however very limited to no availability.
8.0 / 10.0
This was my first time coming to an all-inclusive and I would say it was amazing! This property was great, all the rooms and the resort itself was super clean. The staff was super friendly and very accommodating. I would definitely refer to others.
10.0 / 10.0
Myself and my friends will be back. We thoroughly enjoyed ourselves. Your staff is super friendly and every detail up to par. It was my first all inclusive stay so I was a little confused and not speaking Spanish made it difficult to me to communicate that but I got it pretty quick. Awesome idea to have things so convenient in one place. The more comfortable people are the more they’ll visit.
Perguntas frequentes
Quanto custa este estância com tudo incluído em comparação com outros em Punta Cana?
O preço médio de um alojamento em Punta Cana é de 165 € por noite. Este alojamento está 76 € acima da média.
O estacionamento está incluído neste estância com tudo incluído?
Sim, o estacionamento está listado como uma comodidade em Serenade Punta Cana Beach & Spa Resort - All Inclusive. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância com tudo incluído?
Sim, está disponível uma piscina para utilização em Serenade Punta Cana Beach & Spa Resort - All Inclusive. Aproveite a água!
Serenade Punta Cana Beach & Spa Resort - All Inclusive permite animais de estimação?
Infelizmente, este estância com tudo incluído não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Serenade Punta Cana Beach & Spa Resort - All Inclusive?
Encontrámos 11 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavandaria.
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