Perfect

We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.

We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.

The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.

The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.

Loved it! was really great and everyone was super friendly

Loved it! was really great and everyone was super friendly

Awesome stay in a beautiful guest house. Charming and luxurious with super large rooms with everything you need. Will certainly be back.

Awesome stay in a beautiful guest house. Charming and luxurious with super large rooms with everything you need. Will certainly be back.

Overall a memorable stay at the hotel. The staff and responsiveness to requests are top notch. From the welcome we received from Conrad and the team to them trying to fulfill our requests, they were amazing. Rooms are large, which is ideal for a couple, not sure about families, did not ask. The hotel is situated on the main road it is within walking distance of all you need. Make sure you look out for the sign as Wave directed us to the delivery entrance! Dietary requirements are catered for no problem - you ask and they try to accommodate the request. The afternoon tea/drinks were a treat. They only have breakfast on site and do not do other meals - they are surrounded by a variety of restaurants. The pool is not heated so usage is dependent on the time of year and temperature. There are 10 rooms and not enough parking, so you might need to park on the street - our car was safe overnight.

Overall a memorable stay at the hotel. The staff and responsiveness to requests are top notch. From the welcome we received from Conrad and the team to them trying to fulfill our requests, they were amazing. Rooms are large, which is ideal for a couple, not sure about families, did not ask. The hotel is situated on the main road it is within walking distance of all you need. Make sure you look out for the sign as Wave directed us to the delivery entrance! Dietary requirements are catered for no problem - you ask and they try to accommodate the request. The afternoon tea/drinks were a treat. They only have breakfast on site and do not do other meals - they are surrounded by a variety of restaurants. The pool is not heated so usage is dependent on the time of year and temperature. There are 10 rooms and not enough parking, so you might need to park on the street - our car was safe overnight.

As always this hotel delivers on Service, Location and Standards.

Great location, friendly helpful staff

Great location, friendly helpful staff

Great place, centrally located, excellent rooms and service.

The Last Word is your home away from home. The entire staff has really gone the extra mile to make us feel comfortable, with little treats, candle lit room, a friendly smile. Thank you Conrad, Franklin and Team for all your efforts.

The Last Word is your home away from home. The entire staff has really gone the extra mile to make us feel comfortable, with little treats, candle lit room, a friendly smile. Thank you Conrad, Franklin and Team for all your efforts.

Excellent stay at this lovely hotel. Beautiful rooms and a 5* service from start to finish

Excellent stay at this lovely hotel. Beautiful rooms and a 5* service from start to finish

Great location, great service and the room was extremely comfortable. Would recommend this property to anyone interested the Winelands of CapeTown.

Great location, great service and the room was extremely comfortable. Would recommend this property to anyone interested the Winelands of CapeTown.

The staff is super friendly and helpful. They will go out of their way to meet your needs. The room was super spacious and comfortable. The hotel includes all mini bar, alcohol and breakfast in their rate. The location is great, in the town center, lots of shops and great restaurants around.

The staff is super friendly and helpful. They will go out of their way to meet your needs. The room was super spacious and comfortable. The hotel includes all mini bar, alcohol and breakfast in their rate. The location is great, in the town center, lots of shops and great restaurants around.

From when you first walk into the property and are greeted by the warm staff, you know this place is special. Literally located in town, you can walk everywhere. It is charming and decorated very tastefully exuding calm serenity. The rooms were very well appointed with heated floors, a bonus in Cape winters! Also complimentary stocked mini bar and two bottles of wine. They did little turn down touched to make are stay memorable and special. Breakfast was fresh and made to order, delicious. Would go back again, great break away from the city!

From when you first walk into the property and are greeted by the warm staff, you know this place is special. Literally located in town, you can walk everywhere. It is charming and decorated very tastefully exuding calm serenity. The rooms were very well appointed with heated floors, a bonus in Cape winters! Also complimentary stocked mini bar and two bottles of wine. They did little turn down touched to make are stay memorable and special. Breakfast was fresh and made to order, delicious. Would go back again, great break away from the city!

Wonderful! A most amazing stay - location, staff and the room were all perfect.

Wonderful! A most amazing stay - location, staff and the room were all perfect.

The historic buildings of this hotel are amazing and classical, but have been upgraded with all the modern luxury's one could want. Super friendly staff! We will be staying again.

The historic buildings of this hotel are amazing and classical, but have been upgraded with all the modern luxury's one could want. Super friendly staff! We will be staying again.

The rooms are spacious and well-equipped (though it took me half an hour to figure out how to get the fan to work - no staff on duty at night), but this is a tiny property on a quiet alcove off the main street, not a country estate like it appears in the photos. The gentlemen at the front desk is very helpful, but I arrived on a busy Monday and he had to call over a dozen restaurants before I could get a table (for one) for dinner. The pool is also very small. Overall very comfy but don't expect a truly world class experience.