The staff was great

The staff was great

Loved everything that's around from the beach, restaurants, stuff to do but special loved the polite people there specially luis from maintenance and the day time security guard went above and beyond

Loved everything that's around from the beach, restaurants, stuff to do but special loved the polite people there specially luis from maintenance and the day time security guard went above and beyond

The room what nothing like this pictures advertised. No renovations at all. 1 small older tv in the living room. Appliances old and/or broken. Not one single amenity with the stay. Lizards!

It was a relaxing stay.

The room what nothing like this pictures advertised. No renovations at all. 1 small older tv in the living room. Appliances old and/or broken. Not one single amenity with the stay. Lizards!

It was a relaxing stay.

Good

Good

I wrote the property a message. They replied with a general statement. I will not stay here again. They are to many upcharges, that are not mentioned on expedia. I dont stay at rental property that make prices when you get their. They should included all property prices on expedia..

I wrote the property a message. They replied with a general statement. I will not stay here again. They are to many upcharges, that are not mentioned on expedia. I dont stay at rental property that make prices when you get their. They should included all property prices on expedia..

Everyone was very helpful and very nice !!

Everyone was very helpful and very nice !!

Nicely located, friendly staff.

Nicely located, friendly staff.

The place was not clean. The mattress was awful I can feel the springs. The staff were unpleasant and did not speak or understand English except for the receptionist Antonio. When I arrived I asked why I could not reach anyone because my flight was canceled due to weather and arrived a day late. He said they don't take phone calls only WhatsApp messages. I asked why the email I received from them had a number and it said to call anytime with questions but he did not bother to answer me. The bathroom smells like the sewer. When you dry after showering, the towels smell like sewers. After two days I checked out of that awful place and had to pay for an Airbnb in Bavaro to salvage our vacation. When we checked out early Antonio asked why and we told him he said he would file a case. We have heard nothing and they refuse to issue a refund.

The place was not clean. The mattress was awful I can feel the springs. The staff were unpleasant and did not speak or understand English except for the receptionist Antonio. When I arrived I asked why I could not reach anyone because my flight was canceled due to weather and arrived a day late. He said they don't take phone calls only WhatsApp messages. I asked why the email I received from them had a number and it said to call anytime with questions but he did not bother to answer me. The bathroom smells like the sewer. When you dry after showering, the towels smell like sewers. After two days I checked out of that awful place and had to pay for an Airbnb in Bavaro to salvage our vacation. When we checked out early Antonio asked why and we told him he said he would file a case. We have heard nothing and they refuse to issue a refund.

Just had issues with the internet other than that it was a great get away! Everyone was super helpful and friendly

Thumbs up

Just had issues with the internet other than that it was a great get away! Everyone was super helpful and friendly

Thumbs up

The location of this property is perfect. Literally walking distance to the beach. Perfect location. Very nice exterior of property also. Very scenic. Thr location is excellent because there are a ton of dinning options around the way. Shops, laundry mat, etc. everything you need is in the area. But the room/suite was sub par. The fans where janky. I was scared to turn one on because it would shake like it could fall off. The room safe was rusty and wouldn't work. There was no microwave in the room. There was stains everywhere on the towels and bed cushions. So the location was great but the room was sub par. The staff were very nice and helpful and the on site hotel security made me feel safe.

The location of this property is perfect. Literally walking distance to the beach. Perfect location. Very nice exterior of property also. Very scenic. Thr location is excellent because there are a ton of dinning options around the way. Shops, laundry mat, etc. everything you need is in the area. But the room/suite was sub par. The fans where janky. I was scared to turn one on because it would shake like it could fall off. The room safe was rusty and wouldn't work. There was no microwave in the room. There was stains everywhere on the towels and bed cushions. So the location was great but the room was sub par. The staff were very nice and helpful and the on site hotel security made me feel safe.

This property is not well maintained. Some of the ACs did not work. There is a construction next door and the dust goes into the apartments. Also there is loud noises early morning. Streets are muddy. I do not recommend.

This property is not well maintained. Some of the ACs did not work. There is a construction next door and the dust goes into the apartments. Also there is loud noises early morning. Streets are muddy. I do not recommend.

It is close to the beach that is the only good thing. The rooms are too old, buildings are not marked clearly.the roads are very bad in condition. It is very noisy due to construction there is no peace in the room. And the room isn't luxurious and it is too old.

Very independent !

We stayed there last week. Very nice place, clean and friendly staff. They are doing renovations to some of their villas. We had a great time.

It is close to the beach that is the only good thing. The rooms are too old, buildings are not marked clearly.the roads are very bad in condition. It is very noisy due to construction there is no peace in the room. And the room isn't luxurious and it is too old.

We stayed there last week. Very nice place, clean and friendly staff. They are doing renovations to some of their villas. We had a great time.

Very independent !