Thank you so much for a great stay. Great service, so friendly. Lovely to sit at the roof topp terassse enjoying the food, view and someting nice in the glass. Good selection for breakfast. The hotel has perfect location to the beach, shopping areas, wellness and restaurants. I was not aware when I ordered that the hotel not have balcany and that we could not see out the window from our room. The view was inside the hotell. It is however possible to order room with view. But not a problem since the hotel has a lovely roof top.

Thank you so much for a great stay. Great service, so friendly. Lovely to sit at the roof topp terassse enjoying the food, view and someting nice in the glass. Good selection for breakfast. The hotel has perfect location to the beach, shopping areas, wellness and restaurants. I was not aware when I ordered that the hotel not have balcany and that we could not see out the window from our room. The view was inside the hotell. It is however possible to order room with view. But not a problem since the hotel has a lovely roof top.

Nice hotel. Room comfortable and well equiped. About 2 mile walk into historic centre and a mile to beach area. If using public transport some buses stop close to the hotel. Global runa relaly good island bus service Hotel has nice rooftop area but pool is a plunge pool not a full swimming pool

Nice hotel. Room comfortable and well equiped. About 2 mile walk into historic centre and a mile to beach area. If using public transport some buses stop close to the hotel. Global runa relaly good island bus service Hotel has nice rooftop area but pool is a plunge pool not a full swimming pool

Arrived at the hotel about 2hrs early, so our room was not ready . OK . So thought we would put luggage in a luggage room . The receptionist then said we do have a room ready but you have to pay 12 euro if you want it . We did pay this as time saved on holiday is a good thing . We booked this hotel last year and it was a very nice room ....This room this time was smaller , a bit noisy as the gym was just above us , we were in this room for 7 nights but didn't want to complain. MY POINT IS THAT THERE WAS A ROOM READY, AS WE WERE IN IT AND FOR 7 NIGHTS, BUT WE WERE CHARGED 12 EUROS EXTRA FOR THIS ROOM. WHY? IT WAS NOT AS GOOD AS THE ROOM WE HAD LAST YEAR. Anyway we had a fantastic holiday but will not be staying at this hotel again ...Principle . We were charged for a room that was ready .

Spent a few days at the hotel, it's close to all the sights with lots to see and do in the area. Easy check in and out, staff were helpful.

Spent a few days at the hotel, it's close to all the sights with lots to see and do in the area. Easy check in and out, staff were helpful.

Arrived at the hotel about 2hrs early, so our room was not ready . OK . So thought we would put luggage in a luggage room . The receptionist then said we do have a room ready but you have to pay 12 euro if you want it . We did pay this as time saved on holiday is a good thing . We booked this hotel last year and it was a very nice room ....This room this time was smaller , a bit noisy as the gym was just above us , we were in this room for 7 nights but didn't want to complain. MY POINT IS THAT THERE WAS A ROOM READY, AS WE WERE IN IT AND FOR 7 NIGHTS, BUT WE WERE CHARGED 12 EUROS EXTRA FOR THIS ROOM. WHY? IT WAS NOT AS GOOD AS THE ROOM WE HAD LAST YEAR. Anyway we had a fantastic holiday but will not be staying at this hotel again ...Principle . We were charged for a room that was ready .

Enjoyed the Silken Saaj in Las Palmas. The staff are its biggest asset. Thank you to all. Good location and close to local restaurants, shops and bus stops.

Enjoyed the Silken Saaj in Las Palmas. The staff are its biggest asset. Thank you to all. Good location and close to local restaurants, shops and bus stops.

I recently stayed at this hotel, and unfortunately, my experience left much to be desired. Here's a breakdown of my disappointing stay: Location: 2/5 The hotel is situated on a noisy street, which significantly impacted the overall comfort of my stay. The constant street noise made it challenging to relax, especially during the night. If you're sensitive to noise, I would recommend looking for alternative accommodations. Customer Service: 1/5 The level of customer service provided by the staff fell short of expectations. From the moment of check-in to various interactions throughout my stay, I found the staff to be unresponsive and unaccommodating. It's disheartening when the service does not match the hospitality one would expect from a hotel. Amenities - Pool Access: 2/5 One of the reasons I chose this hotel was the promise of a pool, which, unfortunately, turned out to be inaccessible during my stay. The staff did not provide any clear explanation or alternative solution, leaving me disappointed and without the amenities I had anticipated enjoying. In conclusion, my stay at [Hotel Name] was not up to the standard I expected. The combination of the noisy location, poor customer service, makes it difficult for me to recommend this hotel to fellow travellers. I hope the management takes these concerns seriously and works towards improving the overall guest experience.

I recently stayed at this hotel, and unfortunately, my experience left much to be desired. Here's a breakdown of my disappointing stay: Location: 2/5 The hotel is situated on a noisy street, which significantly impacted the overall comfort of my stay. The constant street noise made it challenging to relax, especially during the night. If you're sensitive to noise, I would recommend looking for alternative accommodations. Customer Service: 1/5 The level of customer service provided by the staff fell short of expectations. From the moment of check-in to various interactions throughout my stay, I found the staff to be unresponsive and unaccommodating. It's disheartening when the service does not match the hospitality one would expect from a hotel. Amenities - Pool Access: 2/5 One of the reasons I chose this hotel was the promise of a pool, which, unfortunately, turned out to be inaccessible during my stay. The staff did not provide any clear explanation or alternative solution, leaving me disappointed and without the amenities I had anticipated enjoying. In conclusion, my stay at [Hotel Name] was not up to the standard I expected. The combination of the noisy location, poor customer service, makes it difficult for me to recommend this hotel to fellow travellers. I hope the management takes these concerns seriously and works towards improving the overall guest experience.

All

All

proximity to the Cruise harbor! Roof top restaurant

proximity to the Cruise harbor! Roof top restaurant

We were excited about this stay after seeing the great pictures and reviews. However, it turned out just okay and a little disappointing. Pros: - Nice workers - Will hold luggage for you if needed - Breakfast had some variety - Good location if you want to be in the city center Cons: - No hot showers, was only lukewarm or room temp - The queen bed is two twin beds pushed together - Toilet was not fully flushed when we first entered - Mold in the shower - Towels seemed old and were starting to fall apart - There was a sea view but blocked by window shades

We were excited about this stay after seeing the great pictures and reviews. However, it turned out just okay and a little disappointing. Pros: - Nice workers - Will hold luggage for you if needed - Breakfast had some variety - Good location if you want to be in the city center Cons: - No hot showers, was only lukewarm or room temp - The queen bed is two twin beds pushed together - Toilet was not fully flushed when we first entered - Mold in the shower - Towels seemed old and were starting to fall apart - There was a sea view but blocked by window shades

The breakfast was really good, the attention from Lili was amazing I really recommended, she was very kind and helpful with some indications about the island. Another good point is the terrace the food was very good👍

The breakfast was really good, the attention from Lili was amazing I really recommended, she was very kind and helpful with some indications about the island. Another good point is the terrace the food was very good👍

The best hotel stay I’ve ever had ! :) Breakfast (7-11 AM) is fantastic ( especially the freshly cut Serrano ham and fruits) and they sell the leftovers via “Too good to go” instead of throwing it away. The rooftop lounge is awesome, but unfortunately we only discovered it on our last day there. Everything is digital and all the rooms have their own AC. The beds are comfortable, even though they apparently don’t have Kingsize beds for couples. Our room was a bit dusty at first, but during our stay it was cleaned almost every day. If your Spanish is not good enough for more complex conversations, you can always switch to English as all the service staff speaks it well.

The best hotel stay I’ve ever had ! :) Breakfast (7-11 AM) is fantastic ( especially the freshly cut Serrano ham and fruits) and they sell the leftovers via “Too good to go” instead of throwing it away. The rooftop lounge is awesome, but unfortunately we only discovered it on our last day there. Everything is digital and all the rooms have their own AC. The beds are comfortable, even though they apparently don’t have Kingsize beds for couples. Our room was a bit dusty at first, but during our stay it was cleaned almost every day. If your Spanish is not good enough for more complex conversations, you can always switch to English as all the service staff speaks it well.

The staff were super friendly and helpful. The breakfasts were great. Nice views across rooftop bar. Modern minimalist style so no cosy corners!

The staff were super friendly and helpful. The breakfasts were great. Nice views across rooftop bar. Modern minimalist style so no cosy corners!

-Room was big and clean -very close to city center and beach -lots of restaurants and shops around -lovely roof top terrace -good service, friendly staff

Property was convenient

Property was convenient

The hotel is very modern. It has a calm beach right out front. Parking is easy to find however the parking meters are a nightmare make sure to ask the reception for a recommended parking lot. The hotel has an app where you can ask for all addition requests. Our unfortunately didn’t work during our 6 day stay but the reception took all our request without a problem. Check in was smooth and they kindly held our bags until the room was ready. Only reason I can’t give it a 5 star is because the shower was not well taken care of in our room. It was very spacious however the shower plate was not well taken care of. It’s a pity because it’s a gorgeous shower! The whole decor of the hotel was very nice.

The hotel is very modern. It has a calm beach right out front. Parking is easy to find however the parking meters are a nightmare make sure to ask the reception for a recommended parking lot. The hotel has an app where you can ask for all addition requests. Our unfortunately didn’t work during our 6 day stay but the reception took all our request without a problem. Check in was smooth and they kindly held our bags until the room was ready. Only reason I can’t give it a 5 star is because the shower was not well taken care of in our room. It was very spacious however the shower plate was not well taken care of. It’s a pity because it’s a gorgeous shower! The whole decor of the hotel was very nice.

A great 4 star hotel, rooms were clean and neat. Room interior design was very modern.