Paid for shuttle to/from airport, despite ad for free shuttle (due to strike). The room smelled of wood, not trees.. just wood. This felt like a bit of a cheap room experience.

Staff at check-in and out was friendly and helped us with cab to cruise ship terminal in the morning, was updated to a suite, clean hotel, staff working dining room were very nice. The room at night was very quiet.

There was a strike so the hotel shuttle wasn’t running but we didn’t know so stood outside airport for quite a while. Finally called and was told they had nobody to drive. Spent over 50.00 for an Uber. I was woken up early with the people striking banging pots and chanting.

very up to date

the fan clanked against the housing when it stopped running, so we switched it to stay on all night! gotta be smarter than a fan! rm 605 if you want to get it fixed, can’t sleep with it clanking every 10 minutes

The staff were vert friendly while we were experiencing workers on strike during our stay...

Great location I have stayed here before Not having shuttle service added $60.00 to my stay no fault of the hotel Will return Staff were friendly Room was great corner suite with balcony

Nothing

The room was very big (we took a suite) and nice with modern lighting. The restaurant inside the hotel is awesome.

As we booked via booking, it wasn't clear about the breakfast if it was included but everything went fine

Breakfast was good, with many varieties. Enjoyed the salad, the fresh fruit and the plain yogurt. Room was clean and the bed was very comfortable. Overall nice facility, friendly staffs, and great location

Spent the night here before flying out of Vancouver for an international flight. The room was nice (I believe we had some sort of suite) and the beds were very comfortable. Being a suite, we were also able to keep the room where we slept super dark and quiet.

I drive a truck so I get that it's all relative but parking was very sparse. I believe they have a garage (that you have to pay extra for) but I think the height limitation was something like six feet. Pretty short if you drive anything that any height to it. They were nice enough to let me park out front in the 15-minute spaces since we told them we were leaving first thing in the morning.