Renaissance St. Louis Airport Hotel
3.9
Bom(698 Comentários )Hotel em Illinois
Hotel de 4 estrelas
Razões para reservar
Inclui comodidades essenciaisPiscina, Ar-condicionado, Internet/Wi-Fi e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Renaissance St. Louis Airport Hotel
Less than a mile from Lambert-St. Louis International Airport, Renaissance Hotel features free airport shuttles and both indoor and outdoor swimming pools. Rooms come with a 37-inch flat-screen TV.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavandaria
TV
Acessível para cadeiras de rodas
Ginásio ou centro de fitness
Ideal para famílias
Mapa de Illinois
Quartos disponíveis
King Room
1 Cama King size • 29 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Club Level King Room
1 Cama King size • 29 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Club Executive King Room
1 Cama King size • 43 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
Deluxe King Room
1 Cama King size • 29 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Queen Room with Two Queen Beds
2 Cama queen size • 29 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
3.9
Bom(698 Comentários )
Revisões 100% validadas3.9
The Renaissance is the only place I’ll rest my head in St.Louis.I absolutely love it!
N/A
3.9
The room was confortable.
I had to pay for Wi-Fi Services
3.9
Did not eat. The room was big and clean. The fridge was not working.
Customer service, room service, and the front desk were not attentive. I called three times from my room to report a defective fridge. I was promised a technician to repair the equipment, yet no one showed up. My groceries spoiled, and I was unable to eat that day. After my convention at 7 PM, I stopped by the reception once again to complain. At that time, I was sent a well-behaved technician who replaced my fridge and one of my parents. Also, when I arrived at the hotel to check in, the receptionist requested that I pay more for another room as he saw only one room booked while I had a receipt for two. He did not want to listen to me or to look at my documents. Instead, he said, "I go with what I see on my screen." After I insisted that I pay for the rooms, he called his colleagues, who finally found the extra room, making it two, as I said. I wasted more than 30 minutes during this process.
3.9
Nice hotel. Great location if you need to be near the airport. Great staff. I would recommend skipping the restaurant, if possible. However, there isn't much near by and the restaurant is convenient!
I have a turkey sandwich and salad for lunch. The turkey was turkey lunch meat, not turkey. Had I known, I would not have ordered it. The lettuce had been around a while, too.
3.9
The lobby was beautiful with restaurants that opened late and lounge areas for hangout.
It’s literally right next to an airport so you hear every airplane that takes off. We were in a desperate situation and needed a place to stay. The box spring was broken and people do not respect quiet hours. It was very frustrating with the security deposit being $900 and that wasn’t mentioned up front. Parking is NOT free and neither is the WiFi. Will not stay here again.
3.9
I DID NOT STAY HERE!!! IT WAS DIRTY!!! I’M WAITING ON MY REFUND!!
IT WAS DIRTY. I’M NOT KEEPING MY FAMILY HERE!!
3.9
No complaints
No complaints
3.9
My window being smashed out by vandals. This isn't the first time either, they just failed to notify there customers. I would remove this hotel from your list until they get security figured out
3.9
Lobby was gorgeous. Food was great. Staff were extremely professional.
The rooms were far below expectations. They’re still decent for the money spent but the smart TV Bluetooth did not connect video. The sink handle in the bathroom broke within minutes and the AC unit was extremely inconsistent. The fridge also failed to keep our food cold.
3.9
I think the property was nice 🙂
Nothing I like everything about it
3.9
Nothing
The extra charges to my bank account that is unaccounted for. It stunk in the room and there was fecal matter all over the toilet and looked as if there were other bodily fluids in the shower.
3.9
Clean and very Accommodating
3.9
Hotel restaurant and staff both amazing. Friendly and courteous, polite, attentive. Loved the broad offerings on the breakfast buffet and the root beer based BBQ sauce. Fantastic experience!
3.9
Clean room and loved the diffuser which smelled so good. Planning on buying one from hotel store. Very friendly and helpful staff.
Loved everything. The decor is excellent. Nice bar and restaurant. Great breakfast buffet
3.9
I had a adjoining room. Which I was not adjoined with the people next door. The opened thier door and I could hear them talk and thier tv even at 3am so I got up and left.
3.9
It was very nice and close to the airport
The half-and-half, for my coffee was very old
3.9
The property itself is extremely close to the airport and the hotel staff are always accommodating and the main lobby area is well maintained.
The actual room was disappointing this time around. The bathroom was not that clean (dirt in the shower, Bobbie pins on the floor and the sink was stained) and the room itself had an awful egg smell. There were also several areas in the room that could use some TLC. It just doesn’t feel as elegant as it did before especially for the amount of money.
3.9
The room was clean and comfortable, the breakfast was good but the staff at the restaurant were amazing!!
That I couldn't stay longer.
3.9
I love the whole experience it was beautiful inside very neat polite at the check in would stay again
3.9
Convenient
no full mirror on the wall
3.9
Good location friendly people
3.9
Great location
3.9
Somehow breakfast was not included in my reservation but when I stayed there in November it was for the same price
3.9
Anna was very helpful
Clean
3.9
Kind staff, airport bus
Expensive but not delicious food
3.9
Didn’t have face towels, night stand was sticky and dirty, shower was dirty at the bottom and why do guest pay for parking, front door was broke, and fragrance in lobby was too strong
The cost or parking and dirtiness
3.9
Same great service as last time,thank you!
Nothing!
3.9
The room
The ridiculous amount of parking. It also took almost a month to return the $100.00 for a card on file.
3.9
Everything!When I visit family in St.Louis The Renaissance will always be my 1st choice.The staff,facilities,availability of food and beverages onsite,the cleanliness and security of the hotel are unbeatable.Thank you and keep doing the great jobs you each are doing!
Absolutely nothing including parking.
3.9
Didn't have breakfast at the hotel it was to expensive
The price for the meal was expensive
3.9
The beds and pillows were comfortable, and we loved the Aveda products.
Very small pool for size of hotel, small bathrooms, and no continental breakfast or complementary coffee in the morning.
3.9
Location and lobby facilities.
The bathroom needed to be updated and the door wouldn’t lock properly.
3.9
It was clean and nice looking the room
Was always taking care of and the food was great.
After I paid what my reservation was I kept getting in necessary fees charged to my card there was a lot of confusion and I barley got a clear answer from any one. Parking was not included after paying so much money and there was no free parking so I had to pay for parking regardless.
3.9
The breakfast was very good and fresh. The service was prompt and polite.
The chair wasn't overly comfortable.
3.9
The location was convenient
If I could give the cleaning staff a red zero I would!!! They did not clean my room for 2 days. Insane!!! Especially when we were gone literally all day and gave them ample time to clean the room. We were in for my mother in law funeral, who wants to be out all day with a draining situation as such and come back to a dirty room!!! Exhausting. And to top it off there was a bug crawling on the sheets. Guess because they were never changed.
3.9
Liked very much
3.9
The entire facility smelled really good.
Very unique and stylish
3.9
Pool and starbucks as well as food on site. The staff was great...
The fact we paid 21 in our booking for breakfast however the older gentleman told us that wasn't possible. We went to waffle house next door..
They were great.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Illinois?
O preço médio de um alojamento em Illinois é de 143 € por noite. Este alojamento é 78 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Renaissance St. Louis Airport Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Renaissance St. Louis Airport Hotel. Aproveite a água!
Renaissance St. Louis Airport Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Renaissance St. Louis Airport Hotel?
Encontrámos 9 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavandaria.
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