The heater wasn't working

The staff took an hour to check me in. She was alone. Nobody else was there.

I was upset to be required to pay a $12 parking fee. I understand the need if you are in a densely populated city like London or San Francisco, but Palmdale! It felt like a scam. I travel a lot and have not met that ‘up charge’ in anywhere but major city Center’s. I felt I was being taken advantage of. If I had realised ahead of time I would have chosen a different hotel.

Room and breakfast

Very convenient Handicap parking to the Lobby. We’ll keep up facilities. Friendly staff.

Todo , súper acogedor, todo muy limpio, un personal super amable 🙏❤️

Pues la verdad !! Me gusto todo

El planchador y la plancha en mal estado

Clean

One hiccup was with me having to wait and verify my booking because the hotel could not charge booking.com. but .... Other than that customer service was stellar and got me into room with instructions to recharge in a couple of hours.

Hold up at the desk to get my room because I booked with a third party vendor

The reception staff super friendly and very help

Kitchen staff super rude , we were told that the kitchen opened from 6 to 9 Me and my son went for breakfast at 6:45 and the door was opened but as soon as we got it this lady came to us telligs to get out i tried explaining to her that we were given information but she was just saying GET OUT to me and my SON. It was very disrespectful for her to scream to me infront of my son Son when the only thing we wanted was a glass of milk.