Clean room

No house cleaning on stay.

Very friendly and clean location was good.

Location was good. Enjoyed watching the ducks in the creek behind the property. Plus there was walking trails behind and across from motel. Will definitely stay again.

The bed was hard and the pillows were too small and hard. No housekeeping unless you asked. Took out our own trash and towels then had to ask for the necessities when we needed them.

Great view of Little Pigeon River and there were ducks!

Traffic noise

Very clean. Great wifi. Close to pigeon forge. River view and the ducks.

Pool was clean and mattresses were comfortable and restaurants near by

Filthiest floors we've ever walked on,dusty, no spare garbage bags in cans,no dresser in any rooms, ALOT of traffic noise, questionable people walking around, heavy weed smell a couple nights. We will never stay here again!

The bathroom and floors were dirty, there were old towels hanging behind the door and hair on the floor. I booked this location because it said it was clean, it was not. We decided it was too late to change hotels that first night, so we got a few cleaning supplies to get through the night. Then, on top of that, it was extremely noisy, it sits close to the road, and the sounds of loud trucks driving by all night was so bad that my kids couldn't sleep. If you are a light sleeper, be warned. There are also no extras such as hair dryers, so plan to bring yours. We decided not to stay the second night we had booked. I have never had to leave a hotel before due to any reason. When I called the desk to tell them we weren't staying the second night, he was more concerned with letting me know I wasn't getting a refund than asking about the issues that caused us to leave. I travel all the time, and this is my first bad review.

Check-in was easy. The room was clean and looked it had been recently remodeled. The floors in room and the bathroom were done well. The sink in room was granite was a nice touch. It's a shame that the remodel did not extend to hanging a shower curtain in the tub and a towel rack next to the tub.

The morning after check-in I made the office aware that the tub had no shower curtain. He apologized for that and assured me that it would be taken care of. I was away from the room for a good portion of the day. I stopped back at the room on 2 different occasions but left afterwards. By the time I came back at 8:30 still no shower curtain. True, I should have been more proactive in making the staff fix the problem, but I took the guy at his word. I looked at the photos in the description and I had to laugh when I saw the tub with a shower curtain. In addition, the bed was a hard as a rock. The mattress was sitting on basically a steel base that made a loud noise when trying to turn to get comfortable in the bed. The microwave was on a shelf inside a valet cabinet. The display light was so bright it was like having a laser pointer pointing at me all night. Even covering it with a towel didn't help much. I might have been able to overlook these things had it not been for the fact that a simple trip to Dollar General to spend a few dollars to buy a shower curtain and hooks to hang it up with, and then either overlooking the issue or simply lying to me to make me go away. Next time I'll spend the extra $ and book somewhere else where I can get a more pleasurable experience.