Room Service, Cleanliness, Location, Breakfast, Food

Reception, Was not the same room as promised in booking, Staff Communication,

Very modern and new. And very quite as well. Good gym and swimming pool. Everything you need for a good weekend.

The location is not too friendly if you want to take public transport.

I love the room. It is so clean! I was told the hotel is new. Plus factor also are the washing machine inside the room, nice bed, and availability of unlimited drinking water. Hotel is located in a quiet business district. I commend the man (could he be the hotel manager?) who assisted us in getting a taxi, lent us an umbrella though we already checked out that day, and patiently explained the directions to the metro.

Lady hotel staff are not friendly/not smiling especially that lady whom we returned the umbrella to. She seemed irritated. Not good for hotel frontliners who constantly deal with hotel guests. They are also not flexible. We requested that the complimentary tea be changed to coffee as we already consumed the 2 complimentary coffee earlier. That simple request, however, was not granted by the lady staff whom we talked to. Also, it would have been better if the kitchen has a microwave oven.