Everything!!! Great location, beautiful layout, right smack in the tourist attraction, teens love the cozy feel and japanese layout of the house lots of IG photos, the wooden bath tub, lush shower facilites, washer and dryer, neflix, soft bath towels,.......

The ruggard uneven walkway/ small road that we need to carry our luggages up to the house from when the taxi alight us. Luckily our luggages have strong study wheels or else one lugagge might be spoilt.

We had a terrible trip because of delayed flight and lost luggage but when we arrived to this property, it was magic. It's right in the middle of historic area and the building is very unique and clean. We Love this rental property so much and also the staff who met up with us very late. We supposed to get there by 4 pm but we actually arrived like 10pm because of 1 day flight delayed and we traveled straight from Tokyo with bullet train. Thank you so much for helping us out and waiting on us. We really appreciate it. Will definitely be back soon!!

comfort, large space, clean, location, services

should offer a choice for American breakfast.

Wonderful location in historic Kiyomizu. Very crowded during the day with school groups, tourists and people having photos taken. However, by 6 pm, quiet returns. Once inside, it is peaceful no matter what the time of day. Lovely understated design. The rooms are a bit small, but plenty of space for all. Our unit had a very narrow staircase which could be an issue for anyone with mobility issues (small children or adults). Also, be aware that only two of the units have Western style sofas. They were wonderful calling us taxis when we needed them. During the day, taxis cannot come to the facility but will drop you off a 5 minute walk away. We managed the walk in the rain with luggage with no problem.

Our only criticism is that though we booked for 3 and a three bedroom, we were charged extra for having all three bedrooms set up. They assumed that two people would share the double bed so only one of the extra bedrooms needed a futon. As we booked a three bedroom for three people, this seemed wrong to us. We paid an additional $30/night, but felt it was not justified given our booking.

Suitable for families are large groups. Waking up and coming back to the hotel at night was interesting as you get to see the usually crowded streets in Gion empty. The hotel is located right by a famous photo taking spot, the whole area is very picturesque. Inside the hotel, the space is not large but it's just enough and cozy. There is a very steep and narrow staircase to get to the upstairs living area, so beware of that. Beds were comfortable. Favorite part was the bathtub and shower pressure. Also equipped with a clean kitchen and washer/dryer and netflix on tv!

It is not close to any train stations so you have to either take a bus or take a bit of a walk travelling around.

Definitely the best hotel in Kyoto. I had 3 nights stay with my wife and children. You will have all stuffs to cook yourself. Micro oven, refrigerator, induction, spoons, chopsticks, plates, teapot, coffee machine is in your room. Also, you can get bento breakfast in the morning in your room. The most impressed one is Hinokki bathtub. My children loved taking a bath in Hinokki bathtub a lot. They enjoyed it everyday. We stayed at room #1. You will see temple tower in your bedroom and it’s beautiful appearance at night with light will make you calm. There is a small pharmacy store near the hotel and the pharmacist old lady can speak English well. My daughter got help by the kind pharmacist when her eye turned into red and bought a proper eye drop recommended by the pharmacist. I strongly recommend you to stay here if you have a family trip!

None

everything

The only thing is that we missed some stuff when we where staying there (Towels - Snacks).

Fantastic location in historic Kiyomizu, the famous cobbled street is packed with people during the day but nicely quiet after dark. Beautiful residence, all rooms are decorated with different woodworks and displays. Shoji doors/windows and use of wood everywhere along with cozy mood lighting creates the perfect setting for admiring Yasaka pagoda. Japanese breakfast was delivered by a nearby restaurant and was very tasty. Would definitely stay again.

Nothing.

Amazing location and facilities! Very comfortable and spacious. Small kitchen with everything available.

1. Overall service level: 1.1. no breakfast included nor proposed (last time it was possible); 1.2. While there was no booking for the next day they asked to pay 30 pc more for checking out 2 hours later than planned (property was clearly empty); 1.3. No staff available at reception or to book things like transpiration; 1.4. No baby bed available; 1.5. 40000 yens for lost magnetic card (while I have never been charged for something like this in any top hotel) 2. Cleanliness: overall ok but not thoroughly cleaned (Eg not clean on bed tables or under bed…). Again no issue on that front last time

Pretty nice decoration and style. The staff was really friendly and helpful

King size bed would be better