Beautifully decorated. Very clean and comfortable. Spacious room. Excellent breakfast and the every staff member was wonderful.

they eventually resolved my issue on day 2 and apologised for the inconvenience, and gave me money back.

facilities were not working, no hot water, no air-con, no telephone to dial reception in the middle of the night when air-con was not working. Staff was rude, I had to escalate to senior management. Really disappointed with my experience, and never coming back!

The hotel, the location, the staff, and the cleanliness were on point.

The breakfast options were a bit limited for such a prestigious hotel.

Centrally located the Midland Hotel is classic, classy and beautiful. The staff are really friendly and helpful, and the bar in the centre of the hotel is just stunning. I have stayed here before and I would definitely stay here again.

Nothing - everything was really good.

Very clean and comfortable.

Very expensive on a Saturday.

אהבנו את המיקום. החדר היה נקי והצוות אדיב

המלון ממוקם ליד מסילת רכבת. משעה 6 בבוקר עד 12 בלילה הרכבת עוברת בתדירות גבוהה. התעוררנו מוקדם מהרעש… בחדר שלנו המזגן לא עבד. המלון ישן ו לא מתוחזק כראוי.

Location

Bedroom size

Ok

Air condition wouldn’t work sink was very slow draining away so was shower

The room

Breakfast could of been better for the price

Beautiful hotel with good facilities and good location

Service at front desk could be better, no pleasantries and no smile! Mould on room ceiling 2-3 metres long (not acceptable), looks like it’s been there a long time, water pressure weak and toilet flush cover comes off! Not very sound proof room/windows, we were in room 553 and the noise from outside kept us up most of the night! Breakfast was a disappointment, no fried eggs, continental breakfast had dried up and the juices and milk weren’t cold!

Lovely hotel, great decor and elegance. The staff were really friendly and welcoming. A really nice lady showed me where everything was at breakfast as it was my first visit. The room was very nice, the bed was really comfy and it was great to have a fridge in the room.

N /A

Lovely hotel with very good staff

Breakfast was very poor quality buffet style and we had to wait 20 minutes for a table. Very poor service for such a renowned hotel.

Beautiful old building

Length of time trying to get a drink at the bar when we returned from Our night out - we have up which was a shame!

Comfortable, lovely ambience, smelt gorgeous

If I had to be picky tiny sink in bathroom

Property rooms need a little attention, but lovely toiletries and reception area very nice.

The room was very cold and difficult to work air conditioning !!

Beautiful building. Very luxurious

Car parking

Breakfast very good lots of choice

Would have liked a non dairy yoghurt option. There was no hairdryer in my room I couldn’t open the windows and loathe air conditioning, was too hot at night

It was so grand and the location was spot on and the room was lovely and the breakfast Buffett 10/10- definitely recommend

No faults or dislikes with the property

Lovely building, great Victorian architecture.

Lobby is a bit featureless in comparison to the outside.

The staff were very helpful on arrival.

There was an air con controller hanging off the wall. The electricity card holder was not properly secured. The spa did not answer phone calls, 9 times, which caused us not to be able to go into the spa on the day of arrival. There were hairs in the ‘fresh’ bed we were staying in.

It is a very beautiful building, the double rooms are very spacious and the hotel is in the heart of Manchester - main attractions within walking distance

Central location

Room 328, All the rooms around us had very creaky floorboards,which was very annoying, especially at night. absolutely terrible bathroom, black mould, cracked tiles, and loose fittings in the bath /shower area. Tram noise stopped at 01.30am and restarted at 05.30 am on Saturday morning. Checked out about 07.00am. We'd had enough!

Staff were brilliant

Room was cold and old heating system that did not work

Flott nyoppusset hotell med lang og ærverdig historie. Rommet vi fikk svarte til forventningene og litt til. Beliggenheten er svært sentralt men likevel i en relativt rolig gate. Spa fasilitetene er gode og man får en time inkludert. På rommet var det god kaffe og te samt flaskevann. Alt dette ble fyllt på hver dag. Sengen var veldig god og det var morgenkåpe og tøfler på rommet i tillegg til TV, strykejern, safe mm.

Location Good size room Good tv

Pokey and leaky shower Uncomfortable bed. Very uncomfortable pillows. Not enough tissues in the box so we ran out. TV remote batteries ran out. Poor breakfast

Room was lovely, everything we needed, tea/coffee making facilities, plenty of towels and toiletries, iron, hairdryer and fridge

Noise of the trams last thing at night and early in the morning

Staff are wonderful. Rooms are lovely. Great bar area and reception

Being a historic building there is secondary glazing and a bit of road noise. Some bits could do with a tiny bit more refurbishment.

How accommodating the staff was

Nothing