Rooms are great and to be in nature is perfect. Great location. My only complaint is the included meals are buffet and the food overall is mediocre. Very bland. And the coffee is terrible. But the stay and access to trails were perfect.

Since I am interested in plants, birds and animals the entire property delighted me and I spent a lot of time trekking. The property is beautiful and there is so much to do and see.

Best location. Service minded staff. Tours available on site. Cottage super cozy. Food was average. A/C works perfect. Tip: dont leave anything outside the door, the monkeys will take it / eat it! Also, the animals make noise at night (it is the jungle after all), so if you are a light sleeper remember ear plugs.

In the jungle. Good excursions at very reasonable prices

We spent 4 nights at Mutiara and enjoyed it a lot. There was a lot of wildlife even inside the resort, and of course more on the tracks into the jungle.

Food is bad despite the high price especially the buffet food. Rather cross the river for food which is cheaper and better

The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldn't have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.

The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldnt have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.

Stayed for 3 nights, we needed a base to explore the national park. Located right at the entrance of the park the resort is perfect to enjoy nature. On the negative side, the bungalows are dark, smell like “old resort”, there is no remote control for the AC (split unit) and it’s either freezing with the AC on or sweating with it off. I do understand you are “in the nature” but that’s no reason to be negligent of the wooden walls of the bungalows: have big spaces between the planks, insects coming in through these cracks, spiderwebs in the space between the window and the insect web. If I were to go to Taman Negara again, i’d Try the motels/bed&breakfast across the river. They cost a fraction of the price of Mutiara and were very animated , young westerner groups mingling with the locals. Food at Mutiara: the buffet ( we had half board) was way below expectations :(

To expensive, ways damaged, no drinking water at the room, no ironing epuipment at the room

Location is good, others are under expectations. Buffet restaurant’s hygiene should be improved

The canopy walkway has been closed since November 2018 - potential guests should be made aware of this. We weren't even informed when we checked in with the park officials at the desk on the resort grounds - we only found out once we walked the 2 km (which we would have done anyway) to find the closure signs.The resort is older and needs a little TLC.

The canopy walkway has been closed since November 2018 - potential guests should be made aware of this. We weren't even informed when we checked in with the park officials at the desk on the resort grounds - we only found out once we walked the 2 km (which we would have done anyway) to find the closure signs. The resort is older and needs a little TLC.

This is the only accommodation within the National Park, and the money paid goes towards the park and local people. The beds were comfortable, with air conditioning, ceiling fan and fridge, although we requested 3 beds so sacrificed the space for the 'dining and living' area. There were chairs and a table on the balcony, but don't take your tea cup out there because you'll get mugged by the macaque monkeys. The staff were friendly and helpful, able to answer questions on the park and local area, book trips, and transfer our bags to and from our cabin (which was quite a long walk fromt he reception and restaurant).. Breakfast was good with a wide selection (although not the best we had in Malaysia), but I'd suggest crossing the river to one of the floating restaurants for lunch or dinner.

We were very disappointed with the accommodation co sidering that Mutiara is supposed to be a prestige hotel chain. Very dated, smelled musty and the shower and air conditioning unit were very mouldy. We mentioned this to reception several times but nothing was done. We have contacted the hotel chain but to no avail.

Medium experiene. Canopy closed. Food not more than average. Monkeys stole my chips out of my hands!

Enjoy and refreshing trip

The place is quite nice inside the actual Taman Negara, the chalets are built in a nice style and they fit well with the surrounding (i.e. jungle). The first night we found that we were sharing the chalet with some type of jungle animal (jungle rat?) that lived in the ceiling, but given the chalets are built with wood and rattan and are located in, well, the jungle, this can happen. At midnight we called the reception desk and in no time were given another chalet, where this issue did not exist. The restaurant was good and for the location not too expensive. We certainly enjoyed out stay there.

The hotel is just at the edge of the jungle and the national park. Beautiful surrounding. The room was not very clean, however, also not dirty. But tidiness could be definitely be improved. Overall, it is a hotel to be recommended, except if you are afraid of insects, as they might come into your house (there are holes in the walls, where they can come in). No wifi in the rooms and very bad wifi connection only in the restaurant.Restaurant: overpriced and mainly western food. Rather go to the other side of the river to the floating restaurants for a dinner. Mini market of the resort is really overpriced.

The hotel is just at the edge of the jungle and the national park. Beautiful surrounding. The room was not very clean, however, also not dirty. But tidiness could be definitely be improved. Overall, it is a hotel to be recommended, except if you are afraid of insects, as they might come into your house (there are holes in the walls, where they can come in). No wifi in the rooms and very bad wifi connection only in the restaurant. Restaurant: overpriced and mainly western food. Rather go to the other side of the river to the 'floating restaurants' for a dinner. Mini market of the resort is really overpriced.

The hotel is just at the edge of the jungle and the national park. Beautiful surrounding. The room was not very clean, however, also not dirty. But tidiness could be definitely be improved. Overall, it is a hotel to be recommended, except if you are afraid of insects, as they might come into your house (there are holes in the walls, where they can come in). No wifi in the rooms and very bad wifi connection only in the restaurant.Restaurant: overpriced and mainly western food. Rather go to the other side of the river to the floating restaurants for a dinner. Mini market of the resort is really overpriced.

Nice ambient. Convenient to place of interest. Room facilities especially toiletries should be improved. But feel warm with the umbrella provided.

Wonderful to get out of KL and see some nature! Mutiara has a beautiful location and setting, and the staff are very welcoming and eager to please. Our chalet was clean and comfortable (though the A/C struggled to keep up with the heat), and the service was great. Excellent hiking on the canopy walk, minimal wildlife (I’d stay away from all the humans too!), but plenty of sounds and monkeys. Did the river boat ride to the swimming hole, and that was incredible: breeze to cool off, outstanding scenery, and a refreshing dip in the river, don’t miss it! Thank you Sati (manager) for your kindness and hospitality, please don’t forget to me the video! :-)

Amaizing place in the middle of the Jungle.Nice property, helpful staff, good accomodation (Chalet) and excellent breakfast talking about quantity, variety and quality.If you want to spent a couple of days in the middle of the Jungle, Mutiara Resort will be a perfect option for your stay.I travelled with my family, two adults and two kids, the Chalet is a good option for a party of four.

Shop around for excursions. Hotel is expensive though guide was good. Forget visit to Orang Asli as very fabricated. Boat trip great fun. Lots of monkeys and monitor lizards to see but not much else tho place is very enjoyable

Shop around for excursions. Hotel is expensive though guide was good. Forget visit to Orang Asli as very fabricated. Boat trip great fun. Lots of monkeys and monitor lizards to see but not much else tho place is very enjoyable

Hotel cleanliness is so so but the trips are very expensive

Hotel cleanliness is so so but the trips are very expensive

Brilliant stay, clean bungalows, well maintained with good restaurant and pleasant surroundings. Rain forest walks are magical and only a few steps away from camp.

Fantastic resort at the edge of the national park. Grat point of departure for trekkings.

IL POSTO ERA BELLO QUANDO E' STATO COSTRUITO, MA ORA E' DECADENTE E MALTENUTO...BELLI I GIARDINI,MA GLI CHALET SONO COMPLETAMENTE SENZA MANUTENZIONE. E' VERO CHE SIAMO NELLA GIUNGLA E QUINDI NON CI SI PUO' ASPETTARE IL CLASSICO RESORT, MA CON IL PREZZO RICHIESTO DELLE CAMERE, LA QUALITA' DEGLI ALLOGGI NON E' ASSOLUTAMENTE CONFORME. LO SCONSIGLIO VIVAMENTE.

Resort in the middle of the jungle offering basic guest houses but the surroundings and excursions are great!