The room stank of cigarette smoke. No hot water. Body hair everywhere. Permanent noise.

I stayed one night here during a stopover in Kolkata. The location is very good, walking distance from restaurants, shopping, supermarket, etc. Free internet wifi worked fine from my room. The building is relatively modern and felt comfortable. Missed the breakfast due to early flight, but the eating place downstairs looked nice and was also run as restaurant during the day.

The booking agency that is Expedia are big cheats. We have booked the hotel for two adults and one child 10 years on the web site of expidia.On checking we were asked to pay extra for the child and we paid the same.It is very shamefull on part of Expedia. Never in life I will book through this site.

It was a very pleasant stay,hotel staff is very helpful and efficient.

My stay was good and comfortable. Buffet breakfast is very basic but enough. Room is a bit small but cozy. There was a bit of confusion with my booking which was made on Hotels.com well in advance but for some reason it was not reflecting in the bookings of the hotel! Anyway it was sorted out after 30 mins or so of waiting. Overall a nice comfortable stay. Will go back again.

My stay was good and comfortable. Buffet breakfast is very basic but enough. Room is a bit small but cozy. There was a bit of confusion with my booking which was made on Hotels.com well in advance but for some reason it was not reflecting in the bookings of the hotel! Anyway it was sorted out after 30 mins or so of waiting.Overall a nice comfortable stay. Will go back again.

Nice Hotel in a Happening area of Kolkatta and you have all shopping and bars and also restaurants etc nearby. Breakfast is bare minimum with some Toast and egg REST ALL WAS FINE

Nice Hotel in a Happening area of Kolkatta and you have all shopping and bars and also restaurants etc nearby. Breakfast is bare minimum with some Toast and eggREST ALL WAS FINE

Hotel is decent, economical, and located at nice location.

Hotel is decent, economical, and located at nice location.

Nice Hotel for a 3 star property. However i would like to say it is a 2 star hotel.Location is the best part.It is Clean.Staff have to be more polished.

This is our second stay at the hotel. Its location is perfect. Right near Park streeet, one of the most popular street of Kolkata. Room is very clean, bathroom is great, breakfast very good with great variety. The front desk was helpful but by far the least friendly we seen. You do not feel very welcome but if you can pass by this, the hotel is worth it. Actually, this year there was a very friendly person at the front desk. Now this year they had a new system with the WiFi that they need to get rid off. It was not working well. You needed to scratch a card each day and get a new code from the front desk. Quite useless system.

This is our second stay at the hotel. Its location is perfect. Right near Park streeet, one of the most popular street of Kolkata. Room is very clean, bathroom is great, breakfast very good with great variety.The front desk was helpful but by far the least friendly we seen. You do not feel very welcome but if you can pass by this, the hotel is worth it. Actually, this year there was a very friendly person at the front desk. Now this year they had a new system with the WiFi that they need to get rid off. It was not working well. You needed to scratch a card each day and get a new code from the front desk. Quite useless system.

It was a bad experience for my family. Hotel staff made us feel unwelcomed. Rooms and corridors were dirty. AC's were not working. Food/Breakfast was bad. I have never received such a bad service. Looks like hotel is past its prime and going through a difficult phase.

It was a bad experience for my family. Hotel staff made us feel unwelcomed. Rooms and corridors were dirty. ACs were not working. Food/Breakfast was bad. I have never received such a bad service. Looks like hotel is past its prime and going through a difficult phase.

It was a bad experience for my family. Hotel staff made us feel unwelcomed. Rooms and corridors were dirty. ACs were not working. Food/Breakfast was bad. I have never received such a bad service. Looks like hotel is past its prime and going through a difficult phase.

Pleasant stay and convenient location, Staff was nice and prompt to offer help. Stayed for two days with family and it was comfortable.

Pleasant stay and convenient location, Staff was nice and prompt to offer help. Stayed for two days with family and it was comfortable.

Rooms were smelling very bad. Wifi connection was good in room... Too much complicated. Hot water has different set up. Rest is fine.

Rooms were smelling very bad. Wifi connection was good in room... Too much complicated.Hot water has different set up.Rest is fine.

Comfy bed, clean room, new bed and new furnitures

Generally pleased with the cleanliness of the hotel, though sweeping/mopping would be a good idea. Some staff at Reception could do with a bit more customer service training, how to speak to customers courteously and perhaps abit more fluent in English. Housekeeping staff should be more diligent on checking all amenities are replaced in room I.e., we had to ask for toilet papers on two occasions during our 10 night stay. Would also be a good idea to have a complimentary pack of toothbrush, toothpaste, etc in hotel bathrooms. Were a little disappointed with room service as several times food and drinks ordered were unavailable.

Generally pleased with the cleanliness of the hotel, though sweeping/mopping would be a good idea. Some staff at Reception could do with a bit more customer service training, how to speak to customers courteously and perhaps abit more fluent in English. Housekeeping staff should be more diligent on checking all amenities are replaced in room I.e., we had to ask for toilet papers on two occasions during our 10 night stay.Would also be a good idea to have a complimentary pack of toothbrush, toothpaste, etc in hotel bathrooms. Were a little disappointed with room service as several times food and drinks ordered were unavailable.

The hotel being at an excellent location made things lot easier for us..some

Avoid this place. Its dirty, almost unruly staff, showers that don't work, internet so slow it drives you mad.

Avoid this place. Its dirty, almost unruly staff, showers that dont work, internet so slow it drives you mad.

1. Extremely rude and arrogant staff 2. Rooms are extremely small. If you open a suitcase - there is no space to walk about. 3. There was no running water in the morning. Good luck if you have to get to a meeting on time 4. No bill was issued despite me asking for it. I was told i am not a guest of the hotel but am a guest of expedia and should get a bill from them not the hotel 5. The hotel is so short of space - extra chairs etc are stacked along the stairs - very unsafe 6. Their room service dinner ends at 11pm. When i called at 11.01 pm they refused to entertain my request 7. Refused to call a cab for me when i had to go to the airport.

Small but clean rooms, stay only if you want to be in the heart of Kolkata city and the busy Park Street... Good for a night stay !

Had a very good experience. I would Recommend the hotel to everyone.

good location, rooms r tidy, poor customer service, staffs ve to be trained to be friendly with customers,

The rooms are very small. No place to keep your luggage. The bathroom is very very small for a guest to occupy. The management is horrible. U need to remind them the same order 3 times.

The A C in room wouldn't work untill 5th day of my stay; i heard the reply given to a complainant that the management was not responsible for lapse in AC in rooms and only the AC repair persons were responsible, hence there was no scope for me to lodge a complaint. The food supplied in rooms, some items were found stale and raw fish instead of fully cooked ones. Too much salt in most food. Hygiene was doubtful. At the first instant on the reception desk you wouldn't find a pleasant face. No space to park cars.