Great area. The perfect location for everything we planned to do in Liverpool. But the apartment and entry itself was rundown. It was obvious it had been smoked in at some point. We noticed by smell each time we entered the apartment and because there was a cigarette burn in the couch’s arm.

Very disappointed. We have stayed in other apartments in Liverpool for the same money that have been much better. This apartment was very pokey. Had scratches on the doors, broken lamp shade, shower head did not work. I had to get someone out as the shower tray was bunged up and overflowed. Only one key in the box

Well located in the centre of Liverpool, however this place is set up to host hen's and bachelor parties so it's just the basics here. Very small, poorly equiped kitchen with furniture about to fall apart. Deposit is required which is not explained properly. The deposit is double the amount if you opt to pay in cash this was not communicated to me at all. If you're travelling looking for a place to prep some meals and a bit of space then this is not for you. Disappointed by the experience here. The accomodation is expensive for what it is.

Superb city centre location, literally a stones throw from Mathew Street. Affordable, tidy and great value for money. Communication very good. This is our second time and will not be our last. Thank you.

Good

Booked after reading reviews as seemed promising. Poor communication and difficult to contact after making booking. On arrival initial impression was ok but on closer inspection sadly not so good. Walls marked, kitchen utensils grubby, mismatched glassware and crockery. The glass furniture was desperately in need of polishing, sofa had undeterminable stains on it. I made the mistake of pulling back the bed sheet, mattress badly stained ( I opted to sleep on top of the duvet after that ). Bedside lamps in bedrooms had no bulbs in them. On checkout I contacted the company to address the issues, they did not bother to reply.... says it all really.

Excellent apartment. Great location, would definitely recommend & use again, staff at happy days were very helpful

There is a lot to love at the Lord street Apartments such as the location - a short walk to the major Train station in Lime Street - it’s in a pedestrian mall and right near the massive Liverpool One shopping precinct. The area is swarming with shops and restaurant so incredibly convenient. Missed communication through hotels.com with our arrival time hampered our arrival but we managed to contact someone and made our way up to the apartment and collected our key only to open the door to find a crew of painters painting the room. We were asked to come back in 90 minutes - which we did to find a cleaner in the room. We came back an hour later to find very wet floors and a stench in the entire apartment. This stench got worse and was sourced to the shower cubicle. This stench was so bad that we were gagging. We tried calling about it but got a recorded message. The next day we sent a message - on our return that evening the smell was even worse after another call we managed to get onto someone who advised a plumber would attend the next day and fix it. So in all two of the nights there were horrendous with this disgusting smell. Once fixed we could actually use the bathroom. Overall the facilities are terrific with plenty of room, a huge fridge etc. some things were missing from the kitchen but we got by. The cleanliness of the floors needs to be looked at and a broom provided. The apartment was perfectly quiet and we didn’t see or hear anything.