This is very close to freeway and main street so trafic noise is concern. I have to chage rolm to back side. Reception area coffee was cold and bad. Breakfast is continental. Still ok. Staff was friendly. Hot tub and pool was warm. Overall just ok to stay.

We enjoyed our stay. Beds were kinda hard, which isnt the worst thing in the world. And i wish they had a better breakfast. The make your own waffles was nice, but i wish they offered eggs and real sasauge, all thwy has was potateos and veagan sausage which was not labled. But besides that, we will probably use this hotel for every santa cruz trip we take from now on!

At 3am the ceiling started pouring water from the ceiling. We woke up to a waterfall dripping over our suitcase and could not access the bathroom without water pouring on us. We immediately got up and went to the front desk. The overnight person was rude and said we had to either leave or deal with the room because they were booked and didn’t have another room. I wanted her to call the MOD to ensure we received a refund on the room for the inconvenience but she said she couldn’t do anything. She accused me of being drunk or on drug's as i was there at 3am! Really lady! I was in town for one night for a work function. We had to leave and drive home 2 1/2 hours home and left with the worst experience i have ever had. Called back in the morning and no response back as no-one can help as they say they are not in charge!!! Room was outdated and carpet was pulling up, stains on carpet and old amenities. The bed was so hard i already had a hard time sleeping from the bed. You can hear the people upstairs flushing toilets, using sink and in the shower. They were up at 3 am in the bathtub or shower is why the walls and ceiling we’re pouring water down. Run down

The TV didn’t work. Problem with the sat box. It was fixed quickly. The shower was missing the shower curtain. They dropped one off while we were gone but we had to install it. The pool and spa were nice. Breakfast was good but they were out of eggs by 8:30 and no more to be made.

Awesome service and good breakfast, would stay There again.

Rooms were nice and clean. Beds and pillows were very comfortable. Staff was kimd. Surrounding area was quiet. The breakfast wasn't GREAT. Not sure if it was plant based sausage but the it was strange and also the potatoes were probably bagged and put in oven, werent fully cooked and also there were no eggs with it. Other then that there was waffles, cereal and small pastries and yogurt.

Had reservation for 2 double beds Only had 1 queen and a very uncomfortable pull out twin couch- then came to find out no tv in the bedroom- talked to receptionist and she told me they pulled out the cable box and gave it to another room- also only 1 bath towel for 2 people My brother and I

My son had a great visit the 2 days he was there. Thank you for the great accommodations