The hotel is high level and staff are friendly and professional.

Great location in the city centre, very friendly staff, nice rooms

Unpleasant experience. I paid $140/night but the bath room heating is broken in freezing winter. At first night, I ask them to repair but the reception told me that they will have annual party that night and will have someone to fix it the next day. The next day, They send someone to repair but still can not fix the problem, so the we used a bathroom without heating for 2 nights.

Great location in the city centre, you can walk everywhere from there. Very friendly and helpful staff

Lovely traditional hotel with a lovely restaurant- The Garden Room The South Moravian Soup was mouthwatering We shall return to see our distributors next year and stay here!!

Excellent clean hotel, very handy for railway station, nkd sauna highly recommended 👌

Wonderful location near the train station. Very comfortable rooms. Nice coffee in the room. Friendly staff. I also enjoyed the 12:00 check out.

Ambience, cleanliness, friendly staff

Great old school feel with tall ceilings. Excellent breakfast.

Convenient for trains and city center. No tea/ coffee facility in the room.

Very convenient to train station

Spacious rooms and good breakfast. Slow or unavailable internet connection.

Well positioned hotel, handy for station and trams, beautifully refurbished, with excellent restaurant. Maybe the corridor carpets were a bit thick for wheeling suitcases.

Nice hotel, especially if you get one of the newly renovated rooms. However, the AC in the room was a disapointment, the temperature in the room never went below 21 degrees when we visited and it was a bit cloudy and not that hot. Seen some people complaining about a lot of nice from the street outside but even tough we had a room facing the street we could barely hear a sound from the outside. Very comfortable beds! The breakfast was brilliant! Well worth the money. I would probably book this hotel again.

Superb hotel very close to the main railway station and trams. Easy to get around the city from there, and if you like to just get up and go in the morning its perfect.

This hotel is really great and the rooms are better than the photos, I think. It's right across from the train station, and you can walk to all the historic sites very easy from it. The room was big with a comfortable bed, nice bedding, and a wonderful, old-time marble bathroom. Lots of space in the bathroom to set things, and a big bathtub plus shower combo. The windows fully open in both bathroom and bedroom for fresh air, and the room was very quiet. Great restaurant downtstairs and good value for breakfast. They also have a really nice private sauna you can reserve. I wish they would spruce up the historic bar with music, lighting, and a later closing time (closed at 9 PM) to make it more inviting.

The location , close to transport, shopping, restaurants. Very pleasant staff.

It was challenging to park the car due to limited space at the front of the hotel. Once I paid upfront for the parking for the entire stay, I was informed that it might be that I will not get a spot due to the insufficient amount of spots for the guests, but I can park next to that reserved space and pay additionally the other owner of the rest of the parking. It is highly inappropriate that the guests who are required to pay for the parking spots are not guaranteed the space for their cars for the entire stay.

Great location, good breakfast and we got very nice corner rooms.

The room was beautiful, very comfortable and very clean. However there was a minor issue with the electricity in the room.

Great location and nice hotel.

The property was conveniently located near the train station and the old town area. Everything was in walking distance. The hotel staff was friendly and very helpful. The food at the hotel restaurant was excellent.

Front desk is kind enough. Room is just renovated and very clean. I used off site parking, where is just cross the street, cost was just 2 euro until Friday 6:00pm then it was free for week end, which is quite acceptable.

Location is great, comfortable

The hotel is across from the main train station and bus station. It's easy to walk around the city center. Breakfast options are great. I highly recommend this hotel. We will stay here again when coming back to Brno.

Nice room friendly staff and minutes walk from the center or any public transport Would stay again for sure

Still keeping some of its past glory. Close to bus and train station which is good if you will use that to your next destination but also means you might find it a bit rough outside the hotel doors. Room was far down the corridor which meant extra stairs on that floor (odd design and not nice with heavy luggage) and meant internet was very weak. Had to go stand in the hallway to get decent signal.

Very convenient to bus and train stations. It would have been nice to be able to make coffee in the room.

In general, my stay was good. However, management needs to adopt international concepts of customer service. When a problem comes up in a 4 or 5 star hotel, the only acceptable response is a simple apology and a promise of a prompt resolution. My issue was resolved but only after endless messaging, excuses qnd even a bit of arguing.

Whatever you do, do not eat at the hotel. Food was terrible and way overpriced. Many excellent restaurants are within walking distance. Hotel is run down from what I remember 20 years ago. To be fair they say they are renovating.

Very old building with high ceiling, felt quite awesome

Our stay at grand hotel brno was amazing , staff was very cooperative and friendly , hotel was near to all amenities and is at walking distace from train station and other forms of transport..Rooms are spacious and well isolated. and the beds are comfortable. Would definitely want to stay here in future.