Excellent - great hotel located very central to Auckland city centre. Staff friendly and kind too - would recommend :)

It was lovely to return to The Grand Millennium. The service and atmosphere were great. The room was clean and the beds were very comfortable. Would recommend.

Clean and beautiful hotel. Great location. Would definitely stay there again!

Clean and beautiful hotel. Great location. Would definitely stay there again!

It was lovely to return to The Grand Millennium. The service and atmosphere were great. The room was clean and the beds were very comfortable. Would recommend.

Easy to check in late and great breakfast

My favorite hotel in Auckland - great location and great for the family

Easy to check in late and great breakfast

My favorite hotel in Auckland - great location and great for the family

The staff was unfailingly helpful, to the extent they were able. However, I was first checked in to room 746 but when I opened the door I discovered the room was missing a desk, a chair for the desk, a carpet and a built-in to put your suitcase one [all items which were in rooms 1004 and 524 where I stayed a week earlier]. When I went to reception to report this they "upgraded" me to room 1242. Sadly, although was, ostensibly an upgrade and it WAS on the 12th floor and WAS a little bit larger than 1004, 524 or 746, the room was ridiculously "defective" in that the TV had fewer channels than 524 or 1004 [never checked 746], the bathroom, which was very clean and very spacious had these little individual containers of shampoo, conditioner and shower gel compared with in shower pump dispensers in the other rooms, the room did NOT have a temperature control which WAS in the other rooms. I noted this on check-out to the concierge and they agreed but were in no position to do anything except report this. By far the worst was a ridiculously soft bed. So soft I actually slept on the floor! That was rather than take a chance of hurting my back. Given these experiences the hotel, IMNSHO, does NOT deserve a 4 star plus rating.

The staff was unfailingly helpful, to the extent they were able. However, I was first checked in to room 746 but when I opened the door I discovered the room was missing a desk, a chair for the desk, a carpet and a built-in to put your suitcase one [all items which were in rooms 1004 and 524 where I stayed a week earlier]. When I went to reception to report this they "upgraded" me to room 1242. Sadly, although was, ostensibly an upgrade and it WAS on the 12th floor and WAS a little bit larger than 1004, 524 or 746, the room was ridiculously "defective" in that the TV had fewer channels than 524 or 1004 [never checked 746], the bathroom, which was very clean and very spacious had these little individual containers of shampoo, conditioner and shower gel compared with in shower pump dispensers in the other rooms, the room did NOT have a temperature control which WAS in the other rooms. I noted this on check-out to the concierge and they agreed but were in no position to do anything except report this. By far the worst was a ridiculously soft bed. So soft I actually slept on the floor! That was rather than take a chance of hurting my back. Given these experiences the hotel, IMNSHO, does NOT deserve a 4 star plus rating.

Loved it always have always will great places to stay

Loved it always have always will great places to stay

Nice hotel with all moderne facilities.

Nice hotel with all moderne facilities.

Great price and good staff very helpful. Next stay price was way over the top. Booked into hotel down the road for half price

A very comfortable stay, and the staff were very helpful.

We had a fantastic stay in a junior suite room which was incredibly spaceous! We were also able to enjoy the Club facilities which were also fantastic. Club room was not huge, but the views were good, food options excellent and the bar staff were extremely friendly and inviting. We liked it so much we changed our hotel reservation in another hotel so that we could stay again at the end of our holiday!

We had a fantastic stay in a junior suite room which was incredibly spaceous! We were also able to enjoy the Club facilities which were also fantastic. Club room was not huge, but the views were good, food options excellent and the bar staff were extremely friendly and inviting. We liked it so much we changed our hotel reservation in another hotel so that we could stay again at the end of our holiday!

Friendly staff and lovely relaxed seating area in the foyer. The rooms were comfortable.

It is ok, rooms are large just a bit old

The best value hotel in Auckland

The best value hotel in Auckland

Well definitely be coming back for the 3rd time 💯😊

Convenient location and affordable!

Convenient location and affordable!

The hotel is close to the sky tower and in a convenient position. Hotel is clean and rooms spacious. However renovations were being completed when we stayed that we were unaware of and started around 7.30am hammering and moving furniture on the floor above our room. This was advised to the desk who apologised and issued a free drink voucher. Have stayed before and would stay again but would check first for renovations. Parking was easy and slightly discounted as a hotel guest.

The hotel is close to the sky tower and in a convenient position. Hotel is clean and rooms spacious. However renovations were being completed when we stayed that we were unaware of and started around 7.30am hammering and moving furniture on the floor above our room. This was advised to the desk who apologised and issued a free drink voucher. Have stayed before and would stay again but would check first for renovations. Parking was easy and slightly discounted as a hotel guest.

Great staff, very welcoming. highly recommended.

Great staff, very welcoming. highly recommended.

Not a great location, not conveniently walkable, seeminly unsafe streets around the hotel and unhelpful staff.

We had a really good stay. Breakfast was great!