Hotel itself was ok, rooms were good and looked good on the surface. However trying to sleep at night was like you were inside a nightclub. The music is blasting from EVERYWHERE and the whole room vibrates. It was hideous. We went to reception to ask what was going on to be told to ‘get some earplugs’. Wow, helpful. We then refused to stay so at 2am checked out and got an Uber home. Whilst trying to check out and leave the hotel, a man in reception thought it was acceptable to hurl insults at my friend. We then asked for the mangers email and was told there was nothing they could do. The gentleman insulting us did not work there but was friends with the reception staff. AMAZING. Nowhere on the hotels website does it state that when staying your are physically inside a nightclub and you will not sleep. Will not be returning especially after the attitude of staff.

Hotel itself was ok, rooms were good and looked good on the surface. However trying to sleep at night was like you were inside a nightclub. The music is blasting from EVERYWHERE and the whole room vibrates. It was hideous. We went to reception to ask what was going on to be told to ‘get some earplugs’. Wow, helpful. We then refused to stay so at 2am checked out and got an Uber home. Whilst trying to check out and leave the hotel, a man in reception thought it was acceptable to hurl insults at my friend. We then asked for the mangers email and was told there was nothing they could do. The gentleman insulting us did not work there but was friends with the reception staff. AMAZING. Nowhere on the hotels website does it state that when staying your are physically inside a nightclub and you will not sleep. Will not be returning especially after the attitude of staff.

It's right in the heart of the party part of town. Ideal if you want to stay out all night but not recommended if you need sleep and have to get up early.

It's right in the heart of the party part of town. Ideal if you want to stay out all night but not recommended if you need sleep and have to get up early.

Terrible stay never go there again Noise from night club until 5am no sleep awful

Terrible stay never go there again Noise from night club until 5am no sleep awful

We arrived at the hotel after a long travel to be greeted by a very friendly lady at the reception who took us through check in, she gave us our room key and up went went however there was an awful hissing sound in the room and the room smelt unclean like damp and foist so we immediately went downstairs to speak to the lady. She went in the room and agreed this room shouldn’t have been sold, this was room 303. She swiftly then changed us rooms to 306 which was massive however was opposite the bars which was fine we understood the location however the window was open so we thought let’s shut it to avoid some sound. However, the window was broken and there was no way to shut it, down again to reception where we asked the lady to help us with the window. She came up and realised it was broken and said it needed to be reported and we had to move rooms again. We were then moved into room 302 but by this time we were both fed up at the lack of communication of which rooms were actually suitable to be sold and we just wanted to get in the room and relax. We ran the jetted bath. Got in and lots of black mould filled the bath tub from the jet so by this point we were so annoyed so we decided to leave the hotel and go out as we were fed up. The nights sleep wasn’t the best as the night club downstairs was a lot noisier than we thought and we didn’t realise it was open until 5am!! The next morning I took a shower, washed my hair for the hair dryer to then be broke!! Couldn’t write it.

Great location, was a little noisy at 2 to 3 am but very clean spacious hotel

The key card to let us in the room did not work, we had no electricity in the room, when we returned and had to contact staff at 1.30 in the morning to resolve the issues. The manager was extremely rude to my husband and was laughing at him and shouting insults at him when he asked for a refund as we would not be staying. The hotel is very noisy and has a nightclub on the ground level that is open till 5am. It is surrounded by night clubs and the noise is awful. We did not stay and I have contacted the hotel for a refund but after sampling the manger’s attitude last night I am not hopeful this will happen.

The key card to let us in the room did not work, we had no electricity in the room, when we returned and had to contact staff at 1.30 in the morning to resolve the issues. The manager was extremely rude to my husband and was laughing at him and shouting insults at him when he asked for a refund as we would not be staying. The hotel is very noisy and has a nightclub on the ground level that is open till 5am. It is surrounded by night clubs and the noise is awful. We did not stay and I have contacted the hotel for a refund but after sampling the manger’s attitude last night I am not hopeful this will happen.

Warm welcome on arrival. Please note they do ask for photo ID it's not something that's listed on this site. Huge room and lovely jetted bath. Only downside we were in a room above a club opposite the hotel and the music was on till very late. Location is perfect for those heading for a late night on the town. So many pubs and bars close by

Warm welcome on arrival. Please note they do ask for photo ID it's not something that's listed on this site. Huge room and lovely jetted bath. Only downside we were in a room above a club opposite the hotel and the music was on till very late. Location is perfect for those heading for a late night on the town. So many pubs and bars close by

Very friendly staff

Very friendly staff

Friendly service lovely hotel , very central to city , really enjoyed our stay

Friendly service lovely hotel , very central to city , really enjoyed our stay

Stayed with my 2 daughters. They loved the room. Rocky Horror. Jacuzzi bath was brilliant and shower. Dark in the room though so take a good light n mirror for makeup. We were warned it was noisey due to nightclub. Would stay again

Stayed with my 2 daughters. They loved the room. Rocky Horror. Jacuzzi bath was brilliant and shower. Dark in the room though so take a good light n mirror for makeup. We were warned it was noisey due to nightclub. Would stay again

The bath was broken which is one of the hotels USP's as all rooms feature a type of bath so was very disappointed on this. In room sound system was also broken and there was damage to a number of tiles in the bathroom which could be a hazard. Step in the bathroom not signed and caught foot. Rooms not soundproofed at all and can hear outside along with other occupants on other floors. Beds are however very comfortable and the room was clean. Staff were knowledgeable of the area and requested our feedback via form for management. For a conveniently located stay, would recommend but for facility use or an undisturbed night go elsewhere.

The bath was broken which is one of the hotels USP's as all rooms feature a type of bath so was very disappointed on this. In room sound system was also broken and there was damage to a number of tiles in the bathroom which could be a hazard. Step in the bathroom not signed and caught foot. Rooms not soundproofed at all and can hear outside along with other occupants on other floors. Beds are however very comfortable and the room was clean. Staff were knowledgeable of the area and requested our feedback via form for management. For a conveniently located stay, would recommend but for facility use or an undisturbed night go elsewhere.

Amazing

Good location very friendly staff clean rooms. Room too dark!! Sockets in wrong place for mirrors. Only small towels, tired decor wallpaper peeling off in some places. Worst was pounding music one night could feel the vibration boom boom! Until 4am. Unfortunately we wont stay there again.

Good location very friendly staff clean rooms. Room too dark!! Sockets in wrong place for mirrors. Only small towels, tired decor wallpaper peeling off in some places. Worst was pounding music one night could feel the vibration boom boom! Until 4am. Unfortunately we wont stay there again.

Great

Great

Rude staff No cold water - had to go buy bottles from the shop to drink/brush our teeth with - reported nobody did anything about it. Dirty rooms/mouldy fridge hot tub was empty takes an hour to fill Say 24/7 text message service - text numerous times and was ignored

Rude staff No cold water - had to go buy bottles from the shop to drink/brush our teeth with - reported nobody did anything about it. Dirty rooms/mouldy fridge hot tub was empty takes an hour to fill Say 24/7 text message service - text numerous times and was ignored

Staff are amazing thanks

Staff are amazing thanks

Amazing room, lovely stay, music very loud and very late but didn't bother us but be aware

Amazing room, lovely stay, music very loud and very late but didn't bother us but be aware

The hotel is amazing! The themed rooms are so creative and the facilities are immaculate. Slap bang in the centre of town, couldn’t be better. Kimberly on reception was so helpful and went above and beyond for us. <3 Will be staying here again.