While it is listed as luxury, far from it, there for just under 2 wks, 7 coat hangers for 2 bedrooms, had to email to get a broom, trash bags, but they were quick. Again Happy Days does not know how to stock a kitchen, no serving spoons, spatula, bottle, can or wine opener, or mixing bowls or spoons. Nice selection of knives and glasses. A large frying pan, grater, double boiler, no lid and a small cover sauce pan, and measuring cup. Sofa was in an awkward position so only on person could sit to watch tv and we had to use the single duvet to cover the wood braces that were coming through. Location was everything, easy train access, shopping and close to Liverpool One.

The property was well located to dining, pubs and the waterfront yet was tucked away from the crowds. A lovely coffee house was next door. The apartment was clean and spacious with a full kitchen. Unfortunately, the lift failed and trapped some guests early one morning. The fire alarm was triggered and the guests eventually released. However, the alarm continued intermittently over the weekend making sleeping difficult. The owner/manager did not explain to patrons what was going on with the alarm so people were unsure of their safety and he was dismissive when approached. The outside lights shone into the bedrooms and the blinds were inadequate to block the light making sleep difficult. The Netflix did not work nor was there sufficient toilet paper.

The property was well located to dining, pubs and the waterfront yet was tucked away from the crowds. A lovely coffee house was next door. The apartment was clean and spacious with a full kitchen. Unfortunately, the lift failed and trapped some guests early one morning. The fire alarm was triggered and the guests eventually released. However, the alarm continued intermittently over the weekend making sleeping difficult. The owner/manager did not explain to patrons what was going on with the alarm so people were unsure of their safety and he was dismissive when approached. The outside lights shone into the bedrooms and the blinds were inadequate to block the light making sleep difficult. The Netflix did not work nor was there sufficient toilet paper.

The property is in deplorable condition with filthy carpets, holes in the kitchen wall, smelled like cat urine, visible animal droppings and dirt on the hall floor. It was so terrible we refused to stay even one night.

The property is in deplorable condition with filthy carpets, holes in the kitchen wall, smelled like cat urine, visible animal droppings and dirt on the hall floor. It was so terrible we refused to stay even one night.

Loved this apartment so diffrent to anywhere els and the little ally with coffe shops is so quaint and the location is perfect to get to Mathew st the shops and Albert dock..we will be staying again.. only thing is its a little noisy in the morning but to be expected being in the city centre its waa quiet at night tho..

Loved this apartment so diffrent to anywhere els and the little ally with coffe shops is so quaint and the location is perfect to get to Mathew st the shops and Albert dock..we will be staying again.. only thing is its a little noisy in the morning but to be expected being in the city centre its waa quiet at night tho..

Spacious and clean. Great location.

Spacious and clean. Great location.

Did not receive any check-in information from hotels.com but after we called a number listed on a sign outside we could pick-up a code at a nearby hotel without any problems. Staff was friendly and helpful. Pros:Very clean and spacious. Fantastic location with restaurants steps away and very short walk to many of the most interesting sights. Cons: Lift was not working when we arrived and still wasn't working when we left 5 days later, which was inconvenient since we were travelling with 3 kids, thereof 2 using strollers, and the apartment was on the 2nd floor. The rooms were extremely bright, the curtains did not fit the windows and there were lights right outside the windows that lit up the rooms, so it wasn't even dark after sunset. For a stay with young kids the apartment needs to be baby-proofed (the dining table is for example a glass table with sharp corners and there are sharp corners on heaters). It would be helpful to add smaller dishes and glasses, and baby cribs and high chairs. And to have a lift that can be used. However, we would probably stay again if not travelling with kids. The location was certainly fantastic and everything was clean.

Did not receive any check-in information from hotels.com but after we called a number listed on a sign outside we could pick-up a code at a nearby hotel without any problems. Staff was friendly and helpful. Pros:Very clean and spacious. Fantastic location with restaurants steps away and very short walk to many of the most interesting sights. Cons: Lift was not working when we arrived and still wasn't working when we left 5 days later, which was inconvenient since we were travelling with 3 kids, thereof 2 using strollers, and the apartment was on the 2nd floor. The rooms were extremely bright, the curtains did not fit the windows and there were lights right outside the windows that lit up the rooms, so it wasn't even dark after sunset. For a stay with young kids the apartment needs to be baby-proofed (the dining table is for example a glass table with sharp corners and there are sharp corners on heaters). It would be helpful to add smaller dishes and glasses, and baby cribs and high chairs. And to have a lift that can be used. However, we would probably stay again if not travelling with kids. The location was certainly fantastic and everything was clean.

Family/friends trip to Liverpool, was great. Queen Ave appts were fantastic, lovely old building, central to everything. Communication was fab, explained code, check in/out details, parking fee refunded following day, security deposit also refunded, great service all round

Family/friends trip to Liverpool, was great. Queen Ave appts were fantastic, lovely old building, central to everything. Communication was fab, explained code, check in/out details, parking fee refunded following day, security deposit also refunded, great service all round

Great digs. Best location

Great digs. Best location

I stayed for a short break during the week to discover some of the highlights of Liverpool. 16 Queen Avenue is a great location. There are lots of bars, restaurants and shops nearby, and the Albert Docks and Liverpool One are just a ten minute walk away. The apartment was clean and spacious and we felt safe and secure.

I stayed for a short break during the week to discover some of the highlights of Liverpool. 16 Queen Avenue is a great location. There are lots of bars, restaurants and shops nearby, and the Albert Docks and Liverpool One are just a ten minute walk away. The apartment was clean and spacious and we felt safe and secure.

Locked out of the building on arrival with no details of where to get keys or codes to enter building.

Locked out of the building on arrival with no details of where to get keys or codes to enter building.

The apartments are ideally placed tucked away in a courtyard but minutes from everywhere . The apartments had everything you would need , the only negative was we could work the heating and couldn’t find any instructions and with such high ceilings it was cold.

The apartments are ideally placed tucked away in a courtyard but minutes from everywhere . The apartments had everything you would need , the only negative was we could work the heating and couldn’t find any instructions and with such high ceilings it was cold.

Good vlean apartment very close to city centre. Easy to find

Good vlean apartment very close to city centre. Easy to find

We were relocated to Lord Street. Only found out the day before. Tried to deny included parking. Still have to reclaim the almost £40. Apartment was good, location very good. No extraction in the bathroom on the hottest day of the year made it almost unbearable. Having said all that, good value for money, well appointed, quiet given city centre location and will definitely use again.

We were relocated to Lord Street. Only found out the day before. Tried to deny included parking. Still have to reclaim the almost £40. Apartment was good, location very good. No extraction in the bathroom on the hottest day of the year made it almost unbearable. Having said all that, good value for money, well appointed, quiet given city centre location and will definitely use again.

Great location, clean tidy apartment, comfy beds, good facilities. Communication before and after was poor: had to request check in details several times, i phoned them twoce and theyd phoned me once and i still wasn't sent check in directions until i was 1 hr away and had requested them for 4th time. At this point i was then told about the deposit for the 1st time (in 3rd conversation with apartment management) and had to stop my car to pay it online so i could get the directions. Directions then were good and apartment great location. Says free parking with apartment but you have to pay for parking in a regular nearby car park then claim it back. But when i was there the machine wouldn't give a receipt so i couldn't claim it back. Took long time and lots of nagging messages to get my deposit back. But I did get it back in full eventually. I'd like to stay in this apartment again, I'd recommend the actual apartments. But I'm not sure I would book again because of the disorganised (though admitedly very friendly) management.

All good

All good

The apartment is AMAZING BEST ONE IVE STAYED IN ,everything was perfect definitely going back sooon best believe and the host is very good,quick communication and easy ! Defo book

The apartment is AMAZING BEST ONE IVE STAYED IN ,everything was perfect definitely going back sooon best believe and the host is very good,quick communication and easy ! Defo book