I loved the children's activities and the woman who did them. I think her name is Laura. She was wonderful with all the kids. The outdoor area is beautiful and full of stuff for all ages. Our rooms, fridge, bathrooms, living area was all nice and clean. Kids pool was great, love how you can walk in.

Splash pad needs to be redone, one star didn't work, only a couple little jets from the floor worked, splashpad floor was rough. Our shampoo, conditioner, and body wash was empty in the shower when we first arrived.

The indoor pools was the best feature. It was very nice and also had a hot tub.

Our sheets and pillows were visibly soiled. The room was not clean at all. When made aware we were offered late checkout.

Location was okay

Blood stain on blanket Hairs in tub Broken glass on carpet Staff was not helpful

Kid friendly

It was great

The room we stayed in was nice but everything else about the resort was terrible

The heat in our room didn’t work so we had to move rooms after a long day of driving and unpacking which was a nightmare. Then the indoor pools were very cold, and we were told the heat pump went out that it was going to be fixed today. Long story short it never got fixed during our stay, so we cannot even swim which was the main reason we stayed there . Also, almost every game and there arcade did not work. The staff wasn’t helpful at all.

It was so nice and clean!

We have no complaints!

The Resort was clean, the staff was so helpful and nice. The location was perfect!!

That we had to leave.

N/A

The water park

I wasn't on a belgany

Perfect location! The water park was so much fun!

I loved everything about the resort, but with the price we paid I think there should have a complementary breakfast bar.

No breakfast

The wifi

Provides a great place to both stay and play . Incredibly clean and in a nice spot near the action but not in the middle of it.

I always love staying here. The location is great. The rooms are clean and comfortable. I’ve stayed here 3 times and never have any issues.

Doesn’t have breakfast.

I loved the wristbands were wonderful for all access. Loved the Balcony and the view from it.

The peace and quiet everything so convenient.

Everything being on the grounds not having to get into traffic, the resturants were very close by which was great!!

Not having a bar by the pool,

good location

dirty, outdated, none of the furniture or bedding was comfortable

the pool and slide

the pull out couch very uncomfortable

Friendly staff, convenient location.

had to call for maintenance on the TV, a few things weren’t clean, things leftover from previous guest, sheets were nasty on both beds.

the staff was so very friendly and helpful.

the inside slide area was entirely to hot not enjoyable at all.

We were so happy with the size of our room. Zac took care of moving us into a room that would be good for my walking ability. So thoughtful. The staff greeted us ever time with hellos and smiles. The pools were nice. I felt very secure talking a shower with the bars to hold on to also. Thank you for a wonderful stay.

Liked our spacious room definitely worked perfectly for a family of 5! The kids enjoyed the pool an camp firefly was a nice little touch loved roasting marshmallows over the fire ☺️

Not much we didn't like we enjoyed our stay here..the only thing I would say is the pool water was really cold but otherwise the stay was very nice!

The stuff was so friendley and helpfull I loved how clean the rooms where and how it was easy having acces to grocery stores and atracrions

friendly staff and clean rooms

the noise outside of the room

friendly staff easy check in

nothing