É grande, bonita, mas muito suja e fedida. Comida muito variada mas com cabelo e bebida com gosto de água suja.

Muito suja, fedido por todos os cantos. Comida muito variada mas com cabelo e bebida com gosto de água suja. O chuveiro saia pouca água e saia sujeira, a recepção não dava muita assistência, tive q ligar pra pedir uma água 7 vezes.

Las habitaciones son amplias y comodas. Los restaurantes en general son buenos. La playa divina.

Las neveras de las habitaciones no enfriaban. Se pidió el cambio y no mejoro. En mi habitación siempre habían mosquitos pequeños y aunque avisamos no dieron respuesta.

En particular la atención fue muy agradable de parte de todo el personal, Especialmente en el bufete Santa y Yamileth … también como olvidar A Dana en el club infantil excelente persona y muy atenta

Realmente todo estuvo genial, pequeños detalles que tampoco influyen en la estadía

Quarto muito confortável e a localização do resort em Bavaro.

Nada a pontuar ou reclamar.

Todo me encantooo!!!

Atendimento

Não tenho críticas

Friendly staff, caters to families, great entertainment, and good food

Rooms could have been cleaned better. Some areas had noticeable stains and just needed a little extra TLC.

Las habitaciones y en general las instalaciones son muy cómodas y modernas

El servicio en los restaurantes a la carta no es el mejor y es demorado pero muy rica la comida

Todo era muy bonito

Hice un upgrade a la área platinum, cuando ya estábamos instalado pedíamos cualquier producto que necesitábamos en la habitación y nunca lo llevaban, cuando necesitaba hacer una reserva no aparecía en el sistema y no me permitía hacer nada, cuando pasaba a los restaurante donde supuestamente me permitía el acceso pasaba vergüenza al no permitirme el paso porque no tenía reserva. Me da mucha pena que un hotel tan bello tenga un pésimo servicio del personal de resección porque por ellos mi luna de miel fue horrible. Ojo el personal de registro debería de ser más eficaz y más con persona que paga para pasar unas vacaciones tranquilo

Property was clean room smelt like mildew and outside of the room had a strong overwhelming poop smell

Food quality was not consistent and was the same everyday. The itself wasn’t good except for certain Al la card restaurants

Las instalaciones eran muy bonitas ya la comida estaba deliciosa. El personal del hotel fue muy atento y no tuvimos ningún inconveniente con ninguno de los servicios ofrecidos.

La nourriture

Chambre/piscine/CLINIQUE MÉDICAL bande de voleurs

Everyone was so friendly and made it such a great trip !!

nothing

Bien

Nada

La playa, el lugar en sí es muy paradisiaco, las edificaciones son estéticamente bonitas.

Tienen todo para ser un buen hotel 5 estrellas pero ni de lejos se acercan. La organización del hotel es pésima, además están sobrepasados. Las edificaciones parecen nuevas pero realmente por dentro se caen a cachos, en nuestra habitación solo funcionaba 1 de los 5 enchufes, se corta el agua, se va la luz, y casi tenemos una desgracia con el secador que acabó echando llamas. Comentamos todos estos problemas varias veces y nadie solucionó nada. Como estos mil detalles, vas a la playa y no quedan tumbonas, vas a la habitación y te han quitado las toallas sin reponerlas… Todo lo importante para ellos es sacarte el dinero por alguna parte. No lo recomendaría, en España sería equiparable a un hotel 3 estrellas.

El buffet, la comida estuvo muy variada y de buena calidad.

No hubo disponibilidad en las cenas a la carta durante mi estancia

Buena relación precio calidad Personal amable Habitación cómoda

Mejorar en la limpieza

Instalaciones

La comida

Ocean is beautiful, really nice water color. Super easy for a family, restaurants, activities, easy access to food. Really enjoyed the mangrove and the peacocks that roam around the property. We liked the indian restaurant surprisingly. Lots of staff were nice and friendly. We enjoyed the smaller relaxing pool and the zen garden with hammocks

Lacking attention to details and good hospitality. Lacking good true dominican food and music..Rooms- sloppy construction, dirty bathtub. There was hair and dirt in the bathtub and we asked them to clean it twice and they neglected to fix it. Not ideal when you need to bathe your baby..There was mold in the toilet. also loud club style booming bass music we could hear from our room until midnight every night though that depends what area your room is in. Food- lots of choices but overall subpar taste and thats being nice. Drinks- truly horrible. All cheap brands of liquor you never heard of. Made us not even want to drink. One kind of red and white wine- not good ones either. If you have one at least made it good, does not have to be expensive. Really did not enjoy the “concierge” staff in pink collared shirts incessantly harassing us and others on the walking paths for a “free gift” and a pitch to platinum upgrade. Beware! Be mindful of the “platinum access” option which we did not even know existed. They very much segregate the crowd based on platinum or not and only the platinum access get certain liquor, pools, restaurants and services. Even better wifi for platinum..also, making people pay extra for the sauna at a resort?! That’s just petty. Pretty much sums it all up. Almost like the spirit airlines of resorts. Lastly, people on the beach also incessantly harassing and pitching sales for excursions, hair braiding, cigars, and art. No thanks, trying to relax on my vacation I will find you if i need you.

Uhøfligt personale, mangel på renlighed på værelserne samt restauranterne. Der blev fundet hår i maden, og anden gang smagte pandekagerne ved morgenmaden af sæbe. Kokken troede ikke på os og ville selv smage, og kom beklagende tilbage og undskylde og gav os ret. Armbåndet der har indbygget chip som låser døren op til værelset virkede ikke, så vi tilbragte to timer sammenlagt på at gå op til receptionen og få den fikset for så at det ikke virkede da vi kom tilbage og måtte få security til at kigge forbi og skifte batterier i døren. Dårligste oplevelse vi har fået, vil absolut ikke anbefale stedet til nogen.

Hemos pasado unas vacaciones de Navidad de ensueño. El trato humano y profesional del hotel ha sido espectacular y tras un contratiempo que tuvimos, el gerente de relaciones públicas, Jairo, gestionó todo para que pasasemos unas vacaciones increíbles y compensar este contratiempo con un trato inmejorable y muy profesional. Tenemos que agradecerle a Jairo personalmente todo lo que hizo por nosotros y que nuestras vacaciones familiares en el Caribe hayan sido unas de las mejores de nuestra vida. El hotel es muy bonito y el mantenimiento es muy bueno, con habitaciones totalmente reformadas. El complejo cuenta con unas instalaciones de primera, como bares en los que pedir bebida mientras estas en la playa o piscina y restaurantes y buffets con comida deliciosa. El personal de todo el hotel es muy amable, alegre y servicial. También mencionar que el personal de animación se esfuerza para que haya actividades día y noche para que tanto pequeños como mayores disfrutemos y nos divirtamos. Recomendaría encarecidamente el Grand Bavaro Princess a todo el que quiera pasar unos días inolvidables en el Caribe.

Nada, todo genial

Everything was just ok, not outstanding just ok

A lot of kitchen and waiting staff did not look happy to be doing their job. Cleaning staff for the rooms were great, ours was always singing and in a happy mood.

Sehr sauber! Freundliches Personal, vorallem die Animateure waren sehr herzlich. Obwohl ich alleine unterwegs war, fühlte ich mich immer sehr wohl.

Ich hätte mir mehr Dominikanisches Feeling gewünscht, vorallem was das Essen anbelangt.

The costumer service is excellent

Is well maintained

It’s nice and clean accommodations. The beach is nice. Its a nice place

The restaurants are all the same. You might as well eat at the buffet all the time.

I loved my location of the room. It was quiet and peaceful. I also had some of the workers who were extremely nice and became friends with my husband, and then maybe 2 to 4 who were like rude and felt like we were bothering them, which I didn’t like. The air conditioner in the room was really well and cold. The food was good. I wouldn’t complain about that. Maybe some people have a different opinion, but I liked it. My favorite place to go to was the pub that was open 24/7 it was a good time and they also had karaoke which was fun to watch. Overall wasn’t a bad place I would visit again. 

I didn’t like the check in lobby. It was extremely hot in there. I’ve never sweat is so much just being in one room. I think that room should be air-conditioned especially if you are there early and can’t check in yet and you have to wait. That route was so hot. The rooms did have a weird humidity. Mildew smell even though there wasn’t any mildew. It just had a very weird smell. And I think pretty much that’s it that I would complain about. 

The food was amazing, really was. Breakfast lunch dinner, all round perfect with so much range. This was the only single good thing at this resort

The rooms are mosquito infested even right from Check in. The mosquitoes are EVERYWHERE. All over the ceiling of the bathroom too. The insecticide helps but it’s so so so bad. And they’re very noisy around your ears. Also, the staff cat call women SO BAD. I was with friends so that’s what made me somewhat comfortable but I will never visit here alone as a woman. Late at night walking to your room and the male staff are all making sexual comments to you as you walk bye. It’s terrible.Also, because my friend lost her key bracelet thing they started accusing us of being 3 in our room and a male staff just barged into our room snooping around. We felt really violated. All together I guess we got the got the worth for our money cause it wasn’t too expensive.

We upgraded to platinum and it was wonderful - close to the beach, quieter and less busy than main resort area with ability to use both platinum and standard services. Rooms beautiful clean and spacious.

• very modern • you can upgrade to platinum when you arrive • you have the choice of 3/4 pools • most of the staff very polite • room was cleaned up everyday

• mattresses not so comfortable

garden, beach

food