AC Hotel by Marriott Birmingham

4.2

Excellent(2,108 Reviews)

Hotel in Birmingham

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Within the Mailbox Complex, in Birmingham’s vibrant centre, AC Hotel by Marriott Birmingham, A Marriott Lifestyle Hotel has free WiFi, Black Sheep Coffee shop and a stylish restaurant. New Street Station is a 10-minute walk away.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Birmingham

Nearby attractions

Black Country Living Museum

12.5 mi

West Midland Safari Park

28.1 mi

Stratford Butterfly Farm

34.7 mi

King Power Stadium

54 mi

Available Rooms

Deluxe, Guest room, 1 King

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Queen Room with Water View

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Guest room, Twin/Single Bed(s)

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

AC Hotel by Marriott Birmingham

$$$$

4.2

Excellent(2,108 Reviews)

Hotel in Birmingham

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Birmingham

Nearby attractions

Black Country Living Museum

12.5 mi

West Midland Safari Park

28.1 mi

Stratford Butterfly Farm

34.7 mi

King Power Stadium

54 mi

Available Rooms

Deluxe, Guest room, 1 King

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Queen Room with Water View

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Guest room, Twin/Single Bed(s)

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.2

Excellent(2,108 Reviews)

100% verified reviews

4.2

May 2024

Great loacation , amazing breakfast , poor customer service and furniture in room a that should have gone to the tip yea

Excellent location

Housekeeping hoovering outside room at 7.20 on a bank hoilday and the decor in the room has seen better days the chair in our room was literally failing to pieces .

4.2

Apr 2024

Ok hotel

Super lokalizacja, bardzo blisko dworca Czysto Miły personel Zniżki na kawę

Po przyjeździe obowiązkowy depozyt 50£, o którym nie było informacji nigdzie wcześniej. Powinien zostać zwrócony ostatniego dnia pobytu a musiałam się o to upomnieć kilka dni później. Gdybym nie napisała, prawdopodobnie do dziś by nie dotarł...

4.2

Apr 2024

Lovely, clean hotel with a great central location

clean beds. easy check in and great location right inside the mailbox. restaurants and Tesco right outside for all your essential needs. staff were also thorough with check in and going over requirements

no discounted parking available anymore which they didn’t specify. so if you park your car at the mailbox you will be paying full price

4.2

Feb 2024

All amazing and friendly

Lovely place to stay all staff are so welcoming and friendly and go out of there way to ensure you have the best stay at the hotel. Thank you to the amazing house keeping team for making our rooms immaculate and the reception desk people Ian and Priya, and the other hard working reception staff for making me and my girlfriend feel so welcome like we’re at home

Nothing everything was fantastic

4.2

Feb 2024

Nothing everything was fantastic

Lovely place to stay all staff are so welcoming and friendly and go out of there way to ensure you have the best stay at the hotel. Thank you to the amazing house keeping team for making our rooms immaculate and the reception desk people lan and Priya, and the other hard working reception staff for making me and my girlfriend feel so welcome like we're at home

Nothing

4.2

Dec 2023

Reasonable but could be better.

The room was a good size and clean. There were plenty of charging points. The location was good and the area was quiet.

This was a room for a disabled person which wasn't necessary. The bed was smaller than I expected.

4.2

Nov 2023

Nice

Breakfast could have been better, but great hotel in a great location

Breakfast

4.2

Nov 2023

A lovely city centre hotel with easy access to the main areas

It was in a good location, was clean and the shower was very good.

It got a bit hot in the room and the fire alarm went off for about 20 seconds at about 8an but there was no explanation why

4.2

Nov 2023

It was super lovely place and i would stay again just hopefully in a different room :)

Nice location Super clean facilities Nice breakfast Lovely staff

It was quite cold and you couldn’t adjust the temperature in room. we called to ask for the temperature to be changed however it stayed the same therefore a very cold night! this is not the hotels fault however across the road some people were having a party and the people in the room next to us were arguing very loudly which meant very disruptive sleep.

4.2

Nov 2023

Not happy. Dishonest staff it seems.

Location.

Left £2600 laptop in room. Called later that evening to be told it had not been handed in. I said the cleaners were at the nest room as I left. Then 15 minutes later they found it in cleaning room. I was told. “Cleaners do not report found items unless customers call to say”. Wow I spoke to a Personal friend manager of travel lodge. They couldn’t believe it. It’s not a sock or a piece of underwear. Which could be the case. I explained that the day later I’m back off to spain. They said they can’t just send it to me same day and would need me to provide intensification and wait until they know the costs of sending with insurance. I then said a friend can collect he is a Dr and 6 feet 8” so can’t miss him. They said how do they know it’s me on the phone. Wow. I said only I know exactly the position I left the laptop and what time I checked in and out and what time I had breakfast. Still very difficult to deal with. I can’t believe the policy of a Marriot is do not let reception know and only mention it if customer asks. They tried to back track and say they were very busy and therefore couldn’t let reception know. I said they found it in my room is that correct. They said yes. I said so is there a phone in my room. They answered you know there is and there is one in all rooms. So how long does it take for a cleaner to pick the receiver up press number 9 and say. Oh the person just checked out has left his laptop. I left Birmingham 3 1/2 hours later. They could have called or emailed me. But did not. Unbelievable as my girlfriend left a card in a hotel in France only 3 star and they called us en route to spain previously and said oh you have left a card. They offers to send to home address in uk. We said in way to spain address. They sent it to that address for us. That’s only a card. Not an expensive piece of business equipment.

4.2

Nov 2023

perfect

great staff, large room, great wi fi, comfortable bed

nothing

4.2

Sep 2023

Not a cheap option, but a very clean, comfortable and well-located hotel for Birmingham city centre

Good location with plenty of facilities close by: range of restaurants, cafes; small supermarket; cinema. Convenient parking under the complex readily accessible from major road into the city. Varied breakfast buffet with option of eggs cooked to order; all good quality. Room was comfortable and clean. Staff were friendly and helpful, organising taxis etc.

We have stayed here a couple of times and none of the rooms we have been allocated has exactly had an enchanting outlook, although this is probably largely a function of the location. The breakfast room/bar area was too aggressively air-conditioned. Whilst we were staying there during July, this was an English July i.e. breezy, chilly, intermittently raining and with a high of 15C; not only was it unnecessary and a waste of energy, but it made the environment borderline uncomfortable. I naively got stung on the price. Having booked well in advance and with precise travel plans still in a state of flux, I made this reservation on a free-cancellation basis. When it became clear that we only needed a two-night, rather than three-night, stay, I amended the booking. Only when I came to finalise that process did it become clear that the unit price for the two remaining nights was being increased in the process of cancelling the third. At this point it occurred to me that the smart thing to do would to cancel my booking and get my wife to re-book from scratch. However, having sunk time into the amendment process and with further lost administrative time looming I decided it wasn't worth the effort. I do not know if this is a result of hotel or intermediary pricing policy, but I will be alive to it next time.

4.2

Sep 2023

Good location, good service (generally) ... Would Stay Again!

Great location and fantastic, friendly welcome and all round service, specifically from Nisha on front desk. Rooms are a good size and well maintained.

Hotel is generally starting to feel somewhat dated, given the room rate it is beginning to look a little tired around the edges. Bar prices are very high, especially considering the many options around the hotel, at far lower price point. Main issue I had was ... I enquired about a late check out the night before departure and was told this would be fine (there was a national rail strike and I was attempting to plan an alternate route home), I was advised that I could book this now or in the morning. On coming down in the morning to confirm this and pay, I was told by Greta, this was not possible, as the hotel was fully booked (even though rooms were still available online). I explained what I had been told and was given several reasons why this was impossible (being fully booked, expecting a group of 70), all amounting to a 'computer says no' attitude. Greta was abrupt and unhelpful, I asked to speak to the duty manager, she advised that she was the duty manager and nothing could be done. Eventually, she agreed that I could talk to her colleague Ian. Ian was fantastic and within 5 mins he had extended my room and informed housekeeping that I would be a late checkout. Service from Ian and Nisha was outstanding and what I would expect from a Marriott branded property. This is the only reason I will return to this property. Based on Greta's 'can't do attitude', I would have been booking future stays with an alternate hotel!

4.2

Aug 2023

Bland, cookie cutter hotel

Nothing in particular. Typical cookie cutter big box little box hotel. Nothing to write home about, Nothing to gripe about.

Nothing in particular. Just typical bland vanilla branded hotel

4.2

Aug 2023

Would recommend, perfect location and great size rooms.

Overall the cleanliness and sleek design was very appealing, the room was a good size and had everything you would need.

Bed wasn't the most comfortable as it was two single mattresses on a large king sized frame. However there was lots of space and all bedding was comfortable.

4.2

Aug 2023

Really nice clean hotel with very friendly and helpful staff

Very clean and spacious room with a lovely view. I loved the wooden floor in the room made the room feel even more spacious

The bar could do with more options on tap

4.2

Jul 2023

Great location and staff. Lovely clean rooms with everything you need for a one night stay

Breakfast was lovely and the bed size was fab.

No mirror in the main room. So when i plugged the hairdryer in, i couldnt see myself at the dressing table, i was looking into the floor length mirror on the back of the door.

4.2

Jul 2023

Noisy and expensive

Convenient location

Cleaners were very noisy, black sheep coffee is best avoided as the coffee is best described as brown sadness water. Hotel is poor value for money and in my opinion is not the star class it represents.

4.2

Jul 2023

Nice hotel with friendly staff and a great breakfast

Breakfast was brilliant - lots of choice, high quality and tasty. Friendly and helpful staff. Great view and a quiet, comfy room - so we got a good nights sleep

Shampoo had run out in the bathroom and the shower wasn’t very powerful

4.2

Jul 2023

Overall a good if expensive stay

Breakfast was good until you put on a stone cold plate, cooled very quickly.

Noisy fridge in room. Cold plates at breakfast.

4.2

Jul 2023

Location was really good so for that reason u would stay again

Location was really good 👍

Breakfast could of been better

4.2

Jul 2023

Poor Service and Extremely Rude Shift Manager

The location of the hotel

The room was not made available until after 7pm on a Saturday night, the rude shift manager informed me that the hotel only had one person on room service cleaning rooms, and the hotel actually had until midnight to make the room available, I tried to get a refund and book into another nearby hotel to salvage my plans, but I was informed that the cancellation rule applies and I would loose my money and not get a refund, therefore, as a result of the poor service received at this hotel, I missed my reservation at a restaurant in Birmingham, which in turn vitally ruined my night out.

4.2

Jul 2023

Would definitely stay again!

The staff were very welcoming & friendly. Greta, who checked us in, was extremely polite, kind, and professional. I needed a little help with something during our stay and Ian, another member of staff at reception, was really helpful. The room had a chic, minimalistic feel to it, which we really liked. It's a well-considered design choice.

The only thing that could've made the room slightly better is a mirror above the desk / chair space. Other than that, everything was great.

4.2

Jun 2023

Definitely staying here again.

Excellent location. Spotlessly clean. Breakfast was amazing. Lots of little extras

4.2

Jun 2023

nice place

The staff were amazing! The rooms were nice. The location is just 11/10. Will definitely be returning

The rooms need a little bit of TLC. The headboard on the bed were rather broken with holes in the leather. The bedding didn’t fit the bed properly and marks on pillow cases were noticed.

4.2

Jun 2023

Very enjoyable

Location.

One of our cups was dirty and stained. Would have liked some glasses for water.

4.2

Jun 2023

would do it again

breakfast was amazing.

not applicable great stay!

4.2

Jun 2023

Great stay at a modern hotel in a brilliant location.

Very clean, modern and tastefully decorated with friendly staff and a quick check in/out process.

4.2

May 2023

Disappointing

very nice place in a good location, very clean and staff polite and helpful.

Booked for a peaceful night away from kids hoping for a good night out and a bit of a lie in on Saturday morning, unfortunately the lie in didn’t happen as the fire alarm went off at around 7am apparently due to toast being burnt, to be fair this was the only thing that ruined a pleasant stay.

4.2

Mar 2023

Stay in Birmingham

Good location for everything in Birmingham

Noisy fridge Noise of drilling Monday morning

4.2

Mar 2023

Superb

Good location, nicely friendly atmosphere

I know it's city centre, but glasses in the room would be nice. Even

FAQs

How much does this hotel cost compared to others in Birmingham?

The average price for a rental in Birmingham is $170 per night. This rental is $5 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at AC Hotel by Marriott Birmingham. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is AC Hotel by Marriott Birmingham pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at AC Hotel by Marriott Birmingham?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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4.3

Excellent(5,387 Reviews)

Hilton Garden Inn Birmingham Airport Uk

Hotel

in Bickenhill

4star

1 king bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Enjoy the best of Birmingham in our Hotel, Hilton Garden Inn Birmingham Airport Uk. A stunning property with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

AC Hotel by Marriott Birmingham

Hotel in Birmingham

Reasons to book

About this hotel

Amenities

Map of Birmingham

Nearby attractions

Available Rooms

Deluxe, Guest room, 1 King

Superior King Room

Superior Queen Room with Water View

Guest room, Twin/Single Bed(s)

AC Hotel by Marriott Birmingham

Hotel in Birmingham

Reasons to book

About this hotel

Amenities

Map of Birmingham

Nearby attractions

Available Rooms

Deluxe, Guest room, 1 King

Superior King Room

Superior Queen Room with Water View

Guest room, Twin/Single Bed(s)

Reviews

FAQs

How much does this hotel cost compared to others in Birmingham?

Is parking included with this hotel?

Is there a pool at this hotel?

Is AC Hotel by Marriott Birmingham pet friendly?

What amenities are available at AC Hotel by Marriott Birmingham?

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