Hotel Isabel

8.6

Excellent(3,060 Reviews)

Hotel in Puebla

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great price for your budgetOne of the lowest cost properties in the area

About this hotel

Ideally situated in Puebla, Hotel Isabel features air-conditioned rooms, a fitness centre, free WiFi and a garden. Among the various facilities are a shared lounge, a terrace, as well as a bar.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

13.6 mi

Ex-Hacienda de Chautla

41.6 mi

Ecoparque Metropolitano de Puebla

5.7 mi

Museo Amparo

0.3 mi

Available Rooms

1 Double • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Isabel

$$$$

8.6

Excellent(3,060 Reviews)

Hotel in Puebla

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great price for your budgetOne of the lowest cost properties in the area

About this hotel

Ideally situated in Puebla, Hotel Isabel features air-conditioned rooms, a fitness centre, free WiFi and a garden. Among the various facilities are a shared lounge, a terrace, as well as a bar.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

13.6 mi

Ex-Hacienda de Chautla

41.6 mi

Ecoparque Metropolitano de Puebla

5.7 mi

Museo Amparo

0.3 mi

Available Rooms

1 Double • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Double • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.6

Excellent(3,060 Reviews)

100% verified reviews

9.0

Jul 2024

Hotel excelente, viaje feliz

Este hotel es cómodo, limpio,buen trato del personal pero no ok ok uns gusto mucho su cercanía al zócalo; del 1 al 10 yo le doy un 9 sin duda me volvería a hospedar en él.

Sin duda puedo decir que nada, están muy atentos en todos los detalles.

9.0

Jun 2024

Util

tranquilidad

ropa de cama, demasiado caliente el hedredón

5.0

Jun 2024

adecuate at best dont expect much from the recepcionist , rooms are comfy

i didnt order so no opinion

no wifi and couldnt use my card to pay i was force to go the atm , the rooms are really comfortable but the recepcionist really made my stay bitter, they find excuse for everything instead of helping you. Go and pick another Hotel this one is just not it is ok but there are better choices nearby at the same price

6.0

Jun 2024

Great location; beware of shady practices

I never write reviews, but wanted to bring awareness to some issues. First, the good. The location was fantastic and the property was quite nice. The beds were very comfortable. Now here’s the bad. Be aware of arrival time requirements. After midnight on the day of arrival, the property sent an email stating that if I did not arrive and pay for the room by 5 pm on the day of check in, they would release my reservation. This is true even if you have a credit card on file, and even if you message them to confirm your arrival. We had already booked nonrefundable transportation, and the timing was tight, so it made for a very stressful day. We booked here again, and received the same email, this time for a required 6 pm arrival and payment. I’ve stayed in hundreds of hotels all over the world, and that is the first time I’ve encountered this. Also shady….I received a room upgrade through Booking.com, which is the reason I ultimately selected this hotel over many other nice ones in the area, but on arrival they tried to give me the original room type. I had to ask for the promised upgrade.

10.0

Jun 2024

Excelente

Céntrico. Gente cordial

Me gustó todo

9.0

May 2024

Excelente lugar

Todo muy buena ubicación, todo muy bonito y el personal muy atento

Nada todo muy bien

5.0

May 2024

There is better in town for the same money

Location was great and size of the room was good.

Room smelled really bad. No windows to outside, only into the inside patio. Stingy on toilet paper. Wifi was patchy every afternoon around check in time. No kettle in the room, after request received a cup of hot water. Two beds in the room, the cleaners stripped them both, put the sheets on the chair and randomly put them back on. Doubt, the sheets went back on the same bed.

10.0

May 2024

Muy buena

Todo

El internet

10.0

May 2024

.....

En general se ve lindo

.....

8.0

Apr 2024

Mucho Ruido!

Ubicacion perfecta

Es un hotel muy ruidoso, al menos la habitacion 105 y 206 y desgraciadamente el mismo personal tanto del restaurant como de recepcion no toman en cuenta que por como esta contruido el Lobby (cerrado) la acustica es enorme y todos los ruidos se exponencian muchisimo, aparte, no estan al pendiente de respetar horarios, es decir, creo que a cierta hora por respeto a los huespedes, el mismo hotel, si la gente es burra y cree que esta en un parque a las 11o 12 de la noche, o estan en la madrudaga con la musica a todo volumen, deberian de ponerles un alto y no esperar a que los huespedes se quejen.

6.0

Mar 2024

A bit rundown hotel, weird smell.

Great location, comfy beds, large bathroom.

Some of the reception staff were quite frankly rude and unpleasant. There was a soggy smell in our room and on our side of the complex. The room was a bit run down and not very clean.

10.0

Feb 2024

Great hotel at the historic centre

Great location, very safe for a solo female traveler. Very close to all main attractions and the room was comfortable and all you need for a night's sleep.

1.0

Feb 2024

Falta de ética laboral

No cumplieron con mi reservación....

10.0

Feb 2024

Easy, great location, convenient and overall enjoyable stay

Staff was helpful and friendly

N/A

7.0

Feb 2024

Bien, pero no excelente.

La atencion es buena, el personal muy bien y cerca del centro.

La habitacion sencilla matrimonial se sentía algo reducida y tenia humedad en las paredes.

9.0

Feb 2024

Volvería siempre!

Un hotel moderno y muy cómodo

Desafortunadamente un día hubo demasiado ruido a la llegada de un grupo de personas que me despertaron

1.0

Feb 2024

Rateros

La ubicación es buena pero OJO el valet te ROBARÁ

Nos robaron pertenencias del auto, lo reportamos y no hicieron nada es más, nos trataron mal desde ese momento, la habitación no tenía ventana y además ni café puede pedir uno en la mañana por qué no tienen servicio

9.0

Feb 2024

Agradable estancia

Excelente ubicación.

Hubo un poco de ruido y el recepcionista no fue amable durante mi registro.

9.0

Jan 2024

bueno

en general todo en el hotel es bueno

Qué hay demasiado ruido por los cubos de la estancia, deberían de invitar a los huéspedes que sean respetuosos de guardar silencio en esas áreas principalmente

10.0

Jan 2024

Gran Personal, gran hotel

Excelente atención del personal, trato amable. Cómodo, limpio y acogedor. Excelente ubicación.

7.0

Jan 2024

ok for short stay

good location, the staff was helpful

our room was facing to the street and got very loud day&night. there was heavy food smell in the bathroom, probably ventilation window was above a kitchen

6.0

Jan 2024

Overpriced for what you get

Close proximity to amenities and the Zocalo

Small room and no complimentary coffee or tea. One night stand in our room had chipped glass top which cut my wife and the staff gave us some tape and a piece of cloth to fix it. We were there another two night and the temporary fix was still in place

9.0

Jan 2024

Perfect location, very neat

The location is perfect.

The room didn't have a window.

10.0

Jan 2024

The best option for the price in Puebla

I liked everything about the property, from comfy bed, to quiet and easy to sleep, really good wifi, friendly staff, close to the Zocola and best of all the price was very fair. Thank you

Nothing

7.0

Jan 2024

Nice place. Wish they had natural light, and that the gym was open later than 8pm.

Nice interior garden. Clean room. Helpful staff.

The window for the room goes to the interior of the hotel and gets no natural light. We had to keep the shade down, otherwise people walking right by the window could look inside. Also, you can hear the restaurant downstair's music in the hotel room until about 10 or 11pm. I didn't get to use the gym because it closed at 8pm.

7.0

Jan 2024

Buena , a excepción de este empleado mencionado

Todo. Es céntrico y el inmueble es muy bonito y cómodo

Un joven del rest. Leoncio, creo, pésimo carácter, no quiso atender a mis hijos, para darles de cenar, mandó a un mesero, diciéndonos que sólo se atendían dos comensales. Por lo mismo , consumimos de un restaurante cercano

8.0

Jan 2024

Acogedora y bonita

Las instalaciones, el servicio, la atención del personal, la ubicación

La habitación está muy pequeña

6.0

Jan 2024

Accueil et considération à revoir

Par rapport au prix et aux avantages booking le prix était correct cependant méfiez vous ! Certaines chambres ne sont pas en photo. Nous avions pris une chambre de 22 m2 et nous sommes tombés sur une chambre que nous n’avons vu nul part en photo. À peine quoi circuler et encore moins de poser nos bagages. Nous n’avons pas été très bien accueilli au début et on a bien senti l’hésitation à notre arrivée. Après avoir râler nous avons eu une super chambre même plus que prévu mais sur le coup on a été déçu. Nous aimons aussi profiter des lieux dans lesquels nous sommes et là on ne nous a rien proposé et nous sommes aperçus après qu’il y avait un restaurant, des petits déjeuners tant pis pour pour eux ! La femme de ménage était très agréable, polie et souriante. L’emplacement top

Déception sur la première chambre et l’impression d’être pris pour des idiots il ne faut pas juger les gens à leur façon de voyager. Au vu des commentaires les gens ne voient que la jolie cour.. l’esthétique toujours mais pas pour nous

8.0

Jan 2024

Super comfy hotel

Picture was exactly same in person

They were building something during all night between inside the hotel and outside making strong noise

10.0

Jan 2024

Buen lugar para hospedarse

La ubicación y su terraza aunque está vez no pude verla porque cierran temprano

Los horarios de salida son muy cortos 12 del dia

10.0

Oct 2023

Excelente lugar para hospedarse

Buen hotel. Le dan mantenimiento. Cama cómoda y baño limpio. Agradable ambiente y céntrico

No se porque los hoteles si pido alojamiento para dos personas , ponen solo una botella de agua.

10.0

Oct 2023

Volvería de nuevo

Ubicación excelente, y el trato del personal excelente !

9.0

Oct 2023

Excelente ubicación y servicio

La ubicación es excelente

Todo ok

9.0

Sep 2023

Good hotel!

Location, spacious room, valet parking

When leaving they brought us our car and there was this odor inside the car as if they were driving it while we were in the hotel. We didn’t write down the miles at our arrival so we don’t k ow for sure if somebody from the hotel staff or parking garage drove it while we where staying at the hotel.

1.0

Sep 2023

Pésimo

El hotel me canceló mi reservación, me pareció nada profesionales, me estuvieron llamando y aún sabiendo que ya estábamos en camino no les importo dejarnos sin hotel en una cd que no conocíamos en la noche, que poco profesionalismo, no lo recomiendo para nada, no se hospeden en este lugar, o es mi culpa que no cobren por adelantado

Se me estuvieran marcando para pedirme que le transfiriera el costo del hotel cuando en la App te indica sin pago por adelantado

10.0

Sep 2023

una grata experiencia en el corazón de Puebla

Me gusto muchisimo el servicio, la ubicación, en ese sentido cumplio con las expectativas

Pedi una habitación doble, pero no se porque me dieron dos camas, cuando necesitabamos solo una king size, se reservo asi, pero no se porque no se cumplió y ya no tenian más habitaciones para cambiarnos.

8.0

Sep 2023

Visita turistica cultural a la ciudad de puebla

la ubicacion, limpieza, decoracion

la habitacion NO tenia ventna hacia afuera y no fue posible el cambio. SOy ligeramente claustrofobico, y no me senti muy comodo por sa razon. Lastima.

10.0

Sep 2023

Perfect location and even more perfect staff!

I love the location and the staff was amazing with us specially Guillermo at the front desk. They definitely go above and beyond to make their guests feel welcomed.

The mattress were a little too hard.

FAQs

How much does this hotel cost compared to others in Puebla?

The average price for a rental in Puebla is $71 per night. This rental is $27 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Isabel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Isabel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Isabel?

We found 9 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, balcony or patio, and tv.

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8.5

Excellent(1,080 Reviews)

Quinta Real Puebla

Hotel Isabel

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Hotel Isabel

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Puebla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Isabel pet friendly?

What amenities are available at Hotel Isabel?

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