Collection O Al otro lado del rio, Puebla

8.6 / 10.0

Excellent(947 Ratings)

Hotel in Puebla

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Well located in Puebla, Collection O Al otro lado del rio, Puebla provides 5-star accommodation close to Puebla Convention Centre and Biblioteca Palafoxiana. The property is located 5.7 km from Acropolis Puebla, 5.8 km from Cuauhtemoc Stadium and 6.

Amenities

Pets allowed

Internet / Wifi

Parking

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

12.8 mi

Ex-Hacienda de Chautla

42.5 mi

Ecoparque Metropolitano de Puebla

6.3 mi

Museo Amparo

0.7 mi

Available Rooms

Standard

1 Double • 150 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior

1 King • 172 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Two Beds

1 King • 236 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

$$$$

Collection O Al otro lado del rio, Puebla

$$$$

8.6 / 10.0

Excellent(947 Ratings)

Hotel in Puebla

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Amenities

Pets allowed

Internet / Wifi

Parking

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

12.8 mi

Ex-Hacienda de Chautla

42.5 mi

Ecoparque Metropolitano de Puebla

6.3 mi

Museo Amparo

0.7 mi

Available Rooms

Standard

1 Double • 150 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior

1 King • 172 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior Two Beds

1 King • 236 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(947 Ratings)

100% verified reviews

8.0 / 10.0

May 2024

Lugar agradable y cercano al centro.

Las instalaciones son muy bonitas, está limpio y acogedor. El personal es muy amable. Está muy cerca del centro y es un lugar tranquilo.

Lo único a mejorar desde nuestro punto de vista es la cama, es demasiado suave, poco firme y no hay aire acondicionado y cómo fuimos en época de primavera hacia mucho calor. También nos gustaría que hubiera servicio de restaurante.

10.0 / 10.0

May 2024

Excelente. Regresaria.

El hotel es muy bonito y el staff es amable.

Me hubiera gustado que tuviera restaurante.

7.0 / 10.0

Feb 2024

Für eins zwei Nächte super.

Lage und Zimmer.

Etwas kalt. Personal ok.

9.0 / 10.0

Feb 2024

Excelente servicio

La ubicación, limpieza y comodidad, excelente. El único pequeño inconveniente es que no hubo ningún alimento (desayuno o merienda); tal vez porque me hospedé domingo y lunes.

Sería ideal que tuvieran venta de alimentos todos los días, al menos vendor machine con alimentos básicos (café, pan, fruta).

1.0 / 10.0

Jan 2024

Rude rude rude staff. Lack of privacy

Location

The room's doors didn't lock completely, they included cards with an incorrect.password and when I omformed.the front desk staff I did get the correct wifi but when I suggested they update their welcome to AnalcO hotel card with the correct password he just shrugged it off and said no (I ended taping the correct password to the welcome to the AnalCo card -obviously they were not ana about customer service). Unfortunately that was clearly a trifle and the behavior of the staff is what prompted me to write this behavior review. My first night I had an allergic reaction and had to take a hot shower to get the bugs causing the reaction off. I went into the room to dry off only to see.that staff peering through large gaps in the doors. One of their cell phones rang right outside which made the strange and violating voyeurism ridiculously obvious. So lack of privacy and inappropriate behavior led me to ask for a new room and the staff were not only unhelpful in action despite assuring me that was fine they didn't make up the other room for hours despite there being many staff just hanging out. Beyond that they loudly insulted me for being a prissy and crazy guest, loud enough I could hear the hours of this clearly (I guess degrading your clients is probably more fun than making even minimal effort to do one's job). As this went on over the course of hours I asked the front desk person politely to not speak loudly such insults towards a paying guess which only led to more talking crap. When my friend I was staying with arrived she heard.the staff making cruel jokes about a certain guest in the front office, instead of say making up the room which had doors that actually closed, which seemed like not just terrible service but that disregard with intention and sincere enjoyment in mocking someone I assume was me given the group's insults centering around some pathetic guest asking for a new room.

10.0 / 10.0

Jan 2024

Excelente hotel

La habitación y las instalaciones Hotel rústico pero en verdad bonito vale la pena La habitación para dos chica pero en verdad agradable cómoda y romántica

10.0 / 10.0

Dec 2023

Un lugar tranquilo, agradable y bien ubicado a un buen precio.

Me encantó el lugar, la ubicación es excelente, el ambiente es tranquilo, en fin, muy recomendable.

No tienen servicio de alimentos.

10.0 / 10.0

Dec 2023

Excepcional, exquisita y acogedor.

La habitación era muy hermosa, una decoración muy bonita, la cama era king size muy bien arreglada y limpia. Habitación muy amplia y la calidad del colchón excepcional. La calidez del personal, atento y con bonita actitud. Gracias por el esfuerzo de hacernos sentir bien recibidos.

9.0 / 10.0

Dec 2023

Beautiful hotel with helpful staff. The location is excellent. Highly recommend

I think this was the most comfortable bed I have ever slept in. And I travel full time so that’s saying a lot.

One night there was a dog in one of the other guest rooms and it must have been lonely because it barked for hours. Even with earplugs in I couldn’t sleep. 😔 A drawback of any hotel that allows pets.

6.0 / 10.0

Nov 2023

Sin agua caliente

La ubicación

No había agua caliente, estuvo fatal

10.0 / 10.0

Nov 2023

Great place, great location, highly recommend!

great location, great place, easy check-in, helpful staff. Highly recommend.

Just minor - the sink was outside the bathroom in the bedroom.

6.0 / 10.0

Nov 2023

Aceptable

Ubicación y amabilidad del personal

Instalaciones un poco deterioradas y espacios muy pequeños

10.0 / 10.0

Nov 2023

Confortable

La ubicación

Que no tienen restaurante

10.0 / 10.0

Nov 2023

Cómoda y agradable

La habitación es confortable y acogedora. Está muy limpia y ordenada, con todo lo necesario para una estancia placentera.

9.0 / 10.0

Nov 2023

Un buen lugar cerca del centro histórico

El hotel muy bonito el estilo y la decoración

Algunos detalles de mantenimiento del hotel Y el cobro del parqueo que debía ser un servicio gratuito

10.0 / 10.0

Sep 2023

Tal como en las fotos

Las instalaciones

Todo me gusto

9.0 / 10.0

Aug 2023

Superb

Charming ,spotlessly clean.Really comfortable.Loved being there.

9.0 / 10.0

Aug 2023

Superb

The room was very big and clean, maybe just a little dark but that was due to the position of the room in the courtyard. The area is ok, it’s super close to Los Sapos neighborhood and to the Zocalo (10 mins walking). Recommended!

9.0 / 10.0

Jul 2023

Superb

Nice place, lovely service.

Room size slight small

8.0 / 10.0

Jul 2023

Stay was ok ,but unnecessarily expensive for being further easy from Zócalo.

The place was ok to stay in but further away from the Zocalo location.It was clean .There is no AC ,but they did provide fans.The staff is ok and helpful.Manager refused to remove extra charge as a one time courtesy.It was fine.However,for the amount money we paid we could have stayed at a hotel that is more centrally located that offers breakfast.

The reservation was non refundable and they charged extra for the same room we booked online stating there there is an extra adult.It was me,my husband and infants under two years.We never had to do that before.For the price we paid,we could have stayed right near the Zocalo.There is a dangerous street crossing that we have to cross every day to get to the Zocalo.

8.0 / 10.0

Jul 2023

Very nice hotel in a good location

The lovely garden and the kindness of the staff

The shower was eather really hot or really cold

9.0 / 10.0

Jul 2023

Excellent

Everything

9.0 / 10.0

Jun 2023

perfect

very clean silent place

beautiful place

10.0 / 10.0

Jun 2023

Nice place to have a vacation.

The walking distance to the historical center and also the surrounding restaurant. The hotel itself is large and beautiful. Driving is easy and there is an overnight parking lot.

9.0 / 10.0

May 2023

Descubriendo Puebla

Very charming colonial style hotel just across the main boulevard from Callejon de los Sapos and the main streets of the Centro Historico. The courtyard is beautiful and is painted bright colors like the streets of Puebla. Our room had a king size bed and met all of our expectations. This is a great value hotel that we would stay at again.

Our room had a few mosquitos

8.0 / 10.0

May 2023

Very good

Very beautiful place, very nice and spacious rooms The beds are comfortable and the decor is nice

No pressure in the shower, one day without hot water And no ac or ventilation or a window so was very hot in the room Had to stay with the door open

7.0 / 10.0

May 2023

Good

nice location, very friendly staff, good price

please note all the rooms on the first floor DONT HAVE A WINDOW. This was a huge issue for us and we were moved to a room upstairs which we preferred

7.0 / 10.0

May 2023

Good

would be Nice to have a fan or airconditioning

10.0 / 10.0

Apr 2023

Hotel with great location and love the bright colors and authentic decor.

Location was great, as well as price. The bed was very comfortable. Very quiet for the most part. Staff was very helpful. Great water pressure and hot water. WiFi was strong and consistent. I’ll be back!!!!

No fan in my room or coffee maker.

9.0 / 10.0

Apr 2023

Superb

Sheila at reception was excellent. We arrived quite late in the evening after a long drive, and she was so helpful and competent (we had actually gone to a different hotel first, where the receptionist was asleep and we had to poke her several times before she attended us, giving the distinct impression that she couldn't be bothered). All the staff we encountered were helpful and friendly. The room was very comfortable and the hotel has a lovely courtyard. The bathroom is small, but well equipped. The room itself was a good size. You can walk to the centre in less than 5 minutes and we appreciated being in a quiet area away from people and car traffic. Finally, the check out time is very generous- you can stay until midday, with a further 1 hour 'tolerance', so you can enjoy your morning. I would happily stay here again!

10.0 / 10.0

Apr 2023

Nice hotel

Nice hotel with a beautiful patio. Good location to explore the historic center of Puebla and the nice neighborhood “Los Sapos”.

9.0 / 10.0

Apr 2023

Superb

really characterful hotel superb value for money nice courtyard seating areas

9.0 / 10.0

Apr 2023

I had a lovely stay. the staff are kind and attentive, the location is great, felt very safe at all times, and was a gre

lovely courtyard, attentive staff, great location, and great value

8.0 / 10.0

Apr 2023

Nice prop near City Center

Nice property, well located

The room's shower area was clogged. Everytime we showered it flooded and that was very disgusting.

9.0 / 10.0

Mar 2023

Great value, amazing stay.

Loved the location and the quietness. Staff was very friendly. Some traffic sounds maybe, but well, it's a city. Would recommend!

Nothing really. Would have been nice to be able to sit on the rooftop, but the garden was really nice as well.

9.0 / 10.0

Mar 2023

Great Stay

Amazing Staff Picturesque Hotel Location Price Vibes Great recommendation from the staff

Very hot at night. Could have used a fan in the room.

FAQs

How much does this hotel cost compared to others in Puebla?

The average price for a rental in Puebla is $71 per night. This rental is $26 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Collection O Al otro lado del rio, Puebla. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Collection O Al otro lado del rio, Puebla pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Collection O Al otro lado del rio, Puebla?

We found 5 amenities for this rental. This includes pets allowed, internet / wifi, parking, tv, and family friendly.

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8.6 / 10.0

Excellent(3,060 Ratings)

Hotel Isabel

Collection O Al otro lado del rio, Puebla

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Standard

Superior

Superior Two Beds

Collection O Al otro lado del rio, Puebla

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Standard

Superior

Superior Two Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Puebla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Collection O Al otro lado del rio, Puebla pet friendly?

What amenities are available at Collection O Al otro lado del rio, Puebla?

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