Iberostar Waves Paraíso del Mar

Banquet/Function facilities, Area and facilities

7.5

Very good(37 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Iberostar Paraiso del Mar in Playa del Carmen has 5-star accommodation with a private beach area and a fitness centre. Boasting a 24-hour front desk, this property also has a restaurant and an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

236.4 mi

Tirolesas Kan Kin Bacalar

263.8 mi

Mariposario Otoch Peepen

229.8 mi

Letras de Laguna Kaná

205 mi

Available Rooms

1 Double or 1 King • 430 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Iberostar Waves Paraíso del Mar

$$$$

7.5

Very good(37 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

236.4 mi

Tirolesas Kan Kin Bacalar

263.8 mi

Mariposario Otoch Peepen

229.8 mi

Letras de Laguna Kaná

205 mi

Available Rooms

1 Double or 1 King • 430 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double or 1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

7.5

Very good(37 Reviews)

100% verified reviews

6.0

Jun 2023

Unorganized fun

beautiful wildlife beach and staff

Everything was so far and the pictures on booking are inaccurate food was mediocre so many wierd rules

3.0

May 2023

a paper copy of layout would have been nice. we didn’t understand the concept until it was almost time to go home.. app

staff was friendly loved animals nice beach Japanese restaurant was excellent

room had horrible air conditioning that never got fixed bed was very uncomfortable we booked a king size bed but had to pay additional to get a king. they offered us a room with two double beds and we could push them together

10.0

Oct 2022

Exceptional

Beautiful resort with amazing landscape

Room was hot

8.0

Oct 2021

Good but there are better options around for less money

After having loved our stay at Catalonia Royal Tulum, another five star,all inclusive resort nearby with less money,we were expecting perfection; we were therefore disappointed. We asked for a room upgrade and were delighted to be given a discount of 10 dollars per night, i.e. 40 dollars for 4 nights,but our joy didn't last long as we later found out this was less than we could have been offered(see below). Despite the abundance of a la carte restaurants on offer,there was a funny reservation system whereby they allowed us only two reservations out of the 4 nights we stayed.There was evident disconnect internally at check in as the reception said we were guaranteed two reservations,the concierge desk told us that we were entitled to only one and this led to the first confusion.We went for the Japanese restaurant and there came our second disappointment. It was actually a grill show where food was grilled in front of us which would have been great,were it not for the awful ventilation system they had and us sitting right at the point where all smoke was coming on our faces.The manager was kind enough to put us in a separate table towards the end of the show but this couldn't save the night. Apparently due to the confusion at check in mentioned above,we were given a 300 dollar credit voucher for various hotel services which we were entitled to just the day before we left as the concierge staff missed this during check in. And there was our worst disappointment;the voucher included a 60 dollar room upgrade discount while we had been just offered 40.When we complained about the 60 vs 40 dollar discount, we had to escalate to two managers in order to get the amount we were entitled to. Our issue wasn't about the 20 bucks of course, but after this third incident we felt that the whole hotel was disorganised and mismanaged when they have such a great product to offer to their clients. Poor management was obvious also by the lack of beach service,i.e.

The buffet restaurant was at the high Iberostar standards I am used to when visiting Spain. Most of the staff members were attentive and the pool events were a lot of fun. In particular the Dutch lady at the reception was excellent,as well as the barmen and staff at the pool and beach.

9.0

Aug 2021

I love this place!

Amazing tropical garden, good beach and beautiful pools. A lot of animals in the garden. Friendly staff. Excellent food. It was my second time in this hotel.

Maybe the rooms could just be a little bit better but everything else compensates for everything.

10.0

May 2021

Love this place!!!!

I loved the environment! Between the facilities and the staff everyone was helpful and top of the line!

I just wish I was given more information about what was available and where things were.

9.0

Jan 2020

Superb

Great pool area---Japanese restaurant very good. Work out facility and classes excellent. Small food shops located in shopping center were very enjoyable. Check in and check out smooth and fast.

4.2

Mar 2019

A horrible resort experience! You can get way better for only a little more elsewhere!

The only thing we really liked were the amazing grounds with all the jungle greenery and animals, and the excellent beaches.

Almost everything, including the food poisoning that made us both very sick for almost the entire trip. The regular rooms were dark and dingy and outdated.

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $230 per night. This rental is $137 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Iberostar Waves Paraíso del Mar. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Iberostar Waves Paraíso del Mar. Enjoy the water!

Is Iberostar Waves Paraíso del Mar pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Iberostar Waves Paraíso del Mar?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Outstanding(253 Reviews)

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in Playa del Carmen

1 king bed

Garden · Pool · Air conditioner

The best choice in State of Quintana Roo for Resort, for $427 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

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Iberostar Waves Paraíso del Mar

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Iberostar Waves Paraíso del Mar

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

Is parking included with this resort?

Is there a pool at this resort?

Is Iberostar Waves Paraíso del Mar pet friendly?

What amenities are available at Iberostar Waves Paraíso del Mar?

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