Hotel Indigo - Chester, an IHG Hotel

9.1

Outstanding(2,853 Reviews)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Set in Chester, 1.9 km from Chester Racecourse, Hotel Indigo - Chester offers air-conditioned accommodation and a bar. Among the facilities of this property is the Forge Restaurant, a 24-hour front desk and a concierge service, along with free WiFi.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

24.9 mi

Available Rooms

Standard Room

1 Double or 2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room - Disability Access

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Deluxe Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Hotel Indigo - Chester, an IHG Hotel

££££

9.1

Outstanding(2,853 Reviews)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

24.9 mi

Available Rooms

Standard Room

1 Double or 2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room - Disability Access

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Deluxe Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

9.1

Outstanding(2,853 Reviews)

100% verified reviews

8.0

Jul 2024

The stay was nice but Chester appeared scruffy since our last visit.

The accomodation was modern clean and smart. The food was fresh and tasty. Staff were helpful and polite.

The parking situation was not good. We used the Pepper St cp. It was small, tight to negotiate and the bays were tiny. It was also dirty and expensive. £20 per day. The hotel only informed us after we had paid in full they had a concession. Does not say anywhere on hotel site that you get a reduction there.

9.0

Jun 2024

Excellent

Location for an Indigo was OK but not great especially if you compare to your Manchester one however it wasn't and issue. I love your hotels quirky and always relevant to location eg Chester racing theme, Manchester press theme. On balance I believe spur hotel chain is amongst the best on offer in the UK

10.0

Jun 2024

Thoroughly enjoyed our stay in lovely hotel, good atmosphere and friendly staff.

Staff were lovely. Hotel restaurant good with really good food. Really nice ambient atmosphere. Location perfect. All in all very enjoyable stay.

Bed a little hard for my taste but didn’t spoil my nights sleep.

7.0

Jun 2024

Chester is lovely and so is this hotel. just be aware the rooms are pretty small.

We overall enjoyed our stay. Location was good although its a fair walk to the car park. Shower in the bathroom was lovely and I really liked the breakfast too. The staff were all very polite and helpful.

I was expecting a larger room than what was portrayed on Booking . com. I felt it was a little expensive considering the small room.

10.0

Jun 2024

Luxury at a low cost.

Everything felt luxurious from the moment we entered. To my surprise breakfast was included with my booking.com order and it was fancy. Well above average rooms, food and staff

In room switches were confusing. More than 2 switches did absolutely nothing. Did present a puzzle. Bed pillows could do with more filling

9.0

May 2024

Excellent find and close to city attractions. Helpful sign in with comfortable room.

Great location, quiet and comfortable room with nice interior.

N/a

10.0

Mar 2024

Very enjoyable

Very friendly staff, lovely food, everywhere was exceptionally clean and tidy, good location.

9.0

Feb 2024

Great!

Booked this hotel without knowing much about it but it was wonderful. Great location for the city centre, wonderful breakfast and helpful staff. The only issue is how far away the car park is but this is nothing that can be helped from the hotel, it is just the location. Will definitely be back.

Only distance to the car park. Everything else was perfect.

10.0

Feb 2024

Superb will return again soon 👍🏼

We have stayed at this hotel twice now and both occasions the hotel has been excellent. Staff are really friendly and attentive, hotel is great location and within a 2 minute walk into city centre for all shops/bars. Hotel facilities are excellent, very clean, has a cosy feel atmosphere bar to unwind in. Morning breakfast is very good and all cooked fresh to order with a great continental selection.

Doesn’t have its own carpark lets it down, but does have one within 5minute walk.

9.0

Feb 2024

Excellent hotel, beautiful little city. We would like to return in the summer.

Location was excellent, within walking distance to restaurants, bars and shops. Staff were amazing, very friendly and would go out of their way to help in anyway they could.

Did not like the cooked breakfast, not a problem though the continental breakfast was fine. Coffee and green tea not to my liking but unlike other hotels there was freshly squeezed orange juice.

10.0

Feb 2024

My boyfriends birthday weekend treat

Everything was amazing as always staff couldn't do enough for you, nothing too much trouble, and made my boyfriends birthday extra special, can't wait to come back, the little touches in the room banners balloons chocolates card And a drink on the house thanks again for everything xx

Having to leave, there wasn't 1 fault xx

10.0

Dec 2023

Festive, comfortable and luxurious

The staff were super helpful and the breakfast was great! They were very informative and extremely friendly. The cocktails were great too!

Nothing

10.0

Dec 2023

Enjoyable, clean, quality, modern, excellent food, staff could not be more helpful.

The hotel was absolutely fabulous. The staff, rooms, ambience and breakfast were just perfect.

Nothing to mention.

10.0

Dec 2023

10/10 absolutely perfect

Everything was superb! It's the second time we have booked and loved both occasions. Staff supper friendly, room clean tidy very nice decor. Restaurant the forge for breakfast amazing service food perfect!

I cant think of anything.

10.0

Dec 2023

The hotel was beautiful, a clean modern, large room with little extras. Such a great location too.

Beautiful hotel, great location. The staff were lovely so was the breakfast. But the forge restaurant separately…don’t bother.

The hotel it’s self was lovely. But the forge…the food was ok, the staff weren’t attentive at all. It was a struggle for a desert and we weren’t even asked if we wanted coffee and we paid a £20 tip for being ignored. Definitely not Mitcheln anything

10.0

Dec 2023

Loved my stay! I hope I can visit again soon.

Very clean Lovely staff Restaurant - beautiful food Amenities were excellent The best shower ever!

I couldn’t fault anything

10.0

Dec 2023

Perfect night stay

Lovely hotel

No parking

10.0

Dec 2023

Ideal short break location

So clean, lovely room & friendly staff… breakfast was good too!

Sadly we didn’t get the themed room we requested when booking 6 weeks before our arrival.

6.0

Nov 2023

it was ok not sure if I would stay there again

the staff were friendly & location was good

I found the bed uncomfortable my evening meal wasn’t great hard dry potatoes could have been better

10.0

Nov 2023

Wow!

Beautiful rooms, excellent food and staff exceptional. The hotel has such a lovely relaxing atmosphere.

N/A

10.0

Nov 2023

What a gem.

Beautiful rooms, relaxing atmosphere, great food and staff were exceptional.

Nothing

9.0

Nov 2023

Very enjoyable and would recommend it

The location was excellent and food was extremely good

Bed was too high had to climb in

10.0

Sep 2023

First class boutique hotel

We had a 2 night stay. We would book again. The Manager and staff were exceptional, professional, friendly and provided first class service. The restaurant, The Forge is excellent Michelin guide level but without doubt was at Michelin star quality. The breakfast and dinner were excellent. A good choice of beverages and wine. The cleanliness and hygiene throughout the hotel was of a high standard. I liked the quirky decor design throughout the hotel. We were a group of mum’s & daughters celebrating 80th and 85th birthdays - the entire staff made us very welcome and made our stay special. Added plus was complimentary soft drinks were provided in the bedroom fridge. The hotel is mobility accessible throughout with the exception that the beds in both standard and the accessible room were very high and difficult to get into. A NCP car park is available 5 minimum walk from the hotel.

Nothing really. Other than the drinks on the all inclusive breakfast were limited. And there was an extra charge if you preferred a ground coffee or specialty tea. There is a disability carpark space outside the hotel but we were not told about this.

5.0

Sep 2023

Could have been better if the room had been better designed.

Staff were very helpful and attentive.

The room was badly designed and did not have adequate storage for a three day stay. It was not possible to use the safe because of its location and the light shone on the reflective surface which had the instructions so we could not read them. Booking. Com's website did not indicate that lunch was only available on Wednesday to Saturday.

8.0

Sep 2023

A very stylish hotel but struggled to sleep

Great decor, staff are lovely and we had a nice big room. The breakfast is amazing service was excellent. Appreciated the free drinks vouchers as part of the birthday package.

I didn’t have the best nights sleep because I could hear creaking noises and doors closing in the night. It might’ve been where the room was located but it didn’t feel very sound proof. Also the mattress was very firm and the pillows weren’t the best so I did struggle. Also if the only different between the King and the Deluxe King is the snack, Nespresso machine and bathrobe I would just go for the King because I didn’t really feel like that was worth it. Room also didn’t have a bath.

8.0

Sep 2023

Pleasant staff. Parking was a problem.

Good choice of cooked food at breakfast.

No hot food on Sunday as chef called in sick.

10.0

Sep 2023

Loved every moment and probably the best Hotel l have stayed in.

The hotel was absolutely stunning, beautifully decorated to a very high standard. Absolutely spotless, staff were so friendly and very approachable. Food was very delicious and to a very high standard. I can't find any fault and will be definitely back.

There was nothing not to like .

7.0

Aug 2023

A pleasant stay.

The room has a good amount of space, and was light. The colour was pleasing and all soft furnishings were good quality. The bed was comfortable. The bathroom was a good size, with a rain-shower. The night light was great. The room was very clean. The location was good and quiet enough. We didn't hear people on other rooms so slept well.

When use to feather pillows, the pillows were uncomfortable, unforgiving. There was hanging space, but the shelf too high up to use. The room lacked drawers to put clothes in. There was no way to air the towels during the day. There was was no clear way to demonstrate that you wanted the towels changed. Providing drinking water on cans felt mean, and we no always replenished.

8.0

Aug 2023

Fantastic staff and a great location

Room layout, staff and on site restaurant

Parking off site and at additional cost

10.0

Aug 2023

Enjoyable - we will be returning

Our stay was enjoyable from start to finish. The staff were very attentive and nothing was too much trouble. We stayed in the Eastgate Clock style room - the room was very clean and spacious. It came with complimentary drinks and snacks. The hotel has free WiFi. The hotel is in walking distance from Grosvenor Park and only a few minutes walk from the main high street in Chester for shopping. It’s also only a 10 minute walk from the railway station and from the bus exchange if you wanted to make trips outside of Chester ie Chester Zoo. It was a fantastic stay - we would recommend this hotel to anyone who is looking to stay in Chester. We will be returning.

Cannot fault this hotel.

10.0

Aug 2023

Amazing, modern hotel and staff who were very professional

Modern, clean, rooms beautiful, professional staff

Nothing

6.0

Jul 2023

Great location, no car parking, room wasn’t clean enough, staff were lovely, professional and frieny

Location

Breakfast was lacking and we were charged for a flat white which tells you profit is the priority at this hotel

10.0

Jul 2023

Clean comfortable and relaxing great location.

Excellent location friendly staff, very helpful , good bar area , excellent breakfast all round very clean and comfortable.

Only downside was the pillows . I travel around a lot and you can’t beat premier inn pillows that isn’t just my opinion but the opinion of a lot of hardens experienced travellers who used many different hotels . …just a tip 😉

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is £104 per night. This rental is £1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Indigo - Chester, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo - Chester, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Indigo - Chester, an IHG Hotel?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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7.9

Outstanding(199 Reviews)

City Suites

Hotel Indigo - Chester, an IHG Hotel

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

Standard Room

King Room

Standard Twin Room

Standard King Room - Disability Access

King Deluxe Room

Hotel Indigo - Chester, an IHG Hotel

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

Standard Room

King Room

Standard Twin Room

Standard King Room - Disability Access

King Deluxe Room

Reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo - Chester, an IHG Hotel pet friendly?

What amenities are available at Hotel Indigo - Chester, an IHG Hotel?

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