location

This property is way overpriced. The room was like a 1970s 2 bedroom motel. stairs to the pool unsafe and generally a very run down property.

I asked for pedals to be spread over the bed and cocktails on arrival this was arranged 👌 partner loved it

The steep hill but it is manageable

Facilities accommodated different ages

The rooms and the scenery are beautiful. The staff are very friendly too. It's pretty central to the wineries and the food on site is awesome.

The outdoor hot tub was cold and low in water by the time other guests finished in it. It was supposed to be shared but the same group held it for hours. I think there should be some management over this.

Everything was great from the very start, staff, food, views from the resort..make us wanna come back again

Not applicable

The location, view and spa pool area are great. The staff were friendly. We found the beds to be comfortable. We have stayed before and we would stay again.

The place is starting to show its age a bit, and for the price of over 400 NZD a night, the villas really need a re-fresh. Chipped paint off walls, yellow heaters, ripped material on the sun lounges, water cup marks on tables, sand in the sofa, and cracked tiles in the bathroom. One towel per person (no pool/spa towels) and !no robes/slippers!

under construction, our villa was wonderful

beautiful outlook, modern two bedroom two toilet villa, with a large deck

Best time! It’s my second stay at Waiheke resort and I will definitely be back! There was a great vibe, had a great time at the free salsa class and Latin party! The staff were awesome too!

Room was lovely and clean. Beautiful views from the poolside and spa was great. Super comfy bed

It was super steep to get up and down from our room, which is tough when you don’t have a car.

The view was spectacular.

It would have been better if the room had a coffee plunger, salt and pepper shakers and the icebox in the freezer had of been defrosted.

Enjoyed the sea view with a nice afternoon, the breakfast restaurant was very well placed being central in the resort and staff were lovely and very helpful. Would happily stay again

the hot tub and pool were lovely. having a Kitchenette was also helpful.

the bed was very uncomfortable that I slept poorly

One side of bed was uncomfortable due to a obvious dip in mattress room 47

clean, quiet, friendly staff

location- some way from shops/cafes etc.

The location is awesome. Close to town. The stay was awesome, very accommodating to requests.

Could do better with the crockery in the rooms.

The view from our accommodation was beautiful. The location was peaceful and just a short walk to a stunning beach. The staff were all lovely and the restaurant had a great atmosphere.

Great location, nice clean apartments. Spa and pool were really nice to enjoy. Incredible friendly staff, very happy to accomodate and assist us with queries.

The outside lights on outside the bedrooms made it hard to sleep especially when the security lights came on. Needs extra block out curtains over the small windows as the wooden blinds dont block out the light.

Great location, and great friendly staff

Just that there could be a more environmentally friendly way of having dishwashing liquid.

location and the facilities

Nice Views

Had a great stay for a couple of nights with friends celebrating my 50th birthday. My studio room was a bit musty smelling and despite being told all rooms recently renovated a bit basic but overall in a good spot. Received a $150 charge for smoking inside on my CC. Queried it and took a couple of days to tell me that they had to steam clean the drapes due to cigarettes smell. Not once did anyone smoke inside, drapes were never drawn either, there was ashtrays provided outside which some of the group used however I’d advise anyone not to use them as they’ll risk the same. Totally put a dampener on the trip but as I was going to book another trip with my family next month I won’t be staying here, I’ll be spending my hard earned cash elsewhere. Would’ve been a 4 star review until they chose to steal from me, unfortunately how do prove this once I’ve left the island, pretty sure they’ll have some smart response to this like some of their other responses but 7 people in my group can confirm the above. See response from property, however no one smoked in the rooms, made complaint to Booking.com and nothing can be done, Just booked another trip to Waiheke next month, this property lost out because of their dodgy charges!