Lovely feel with lovely canals and beautiful lake frontage.

View was nice and it was good to have a room with 2 single beds for the family.

It was very small and the stairs were very steep. My 4 year old fell down them a couple of times and they were very narrow and carpet so were slippery. Wouldn't recommend for anyone with mobility issues. The pool isn't heated and the spa wasn't that hot either.

Beautiful grounds and access to lake. Comfy house with good kitchen amenities. Good wifi, easy instructions and the staff were friendly and helpful.

The location is a decent drive from the nearest supermarkets and Rotorua Town Centre. The roads are narrow, winding and dark. If you are arriving late, keep in mind that there aren't many places you can go for food etc. in that area.

clean and super efficient. beautiful setting. great staff

nothing

It was warm and cosy. Good facilities. Very tidy, quiet and spacious.

Shampoo and conditioner.

All

Nothing

This was by far THE BEST HOTEL IN ROTORUA! Everything was clean and organized. The apartment was very spacious and convenient. The hotel grounds offer a spa, large size chess games, swing set and table tennis. Great for families, couples and friends. It was 10 minutes from the shops and so many fun activities in the town such as 4x4 self driving, maze course and museums. The staff here are exceptional. So friendly and helpful. A big shout out to Oni and Josephine! They were Amazing and made the stay so welcoming. Overall great stay would definitely recommend!!!!!!

Couldn’t say a bad thing

location

Great place to have vacation

Nothing.

WIFI, LOCATION, VIEWS SPACIOUSNESS

We had an excellent dinner at the Cafe and the children enjoyed playing chess on the big outdoor board.

All excellent xx- location, access, facilities

Nothing

Beautiful everything

The overall stay was very nice.

Location was a little farther out, but the room and facilities made it worthwhile.

everything

facilities- gym, pool, spa Good lake view from backyard

only one bathroom between 3 bedrooms minor bedrooms were very small and major bedroom upstairs had no privacy.

Great space, modern furniture and design.

Bathroom was outdated compared to the rest of the property. We were called at exactly 10am as we hadn't checked out yet but were doing final checks and making our way there, seems a bit pushy from a hotel.

Staff friendily

Bed was uncomfortable

wonderful waterfront view well equipped and clean

perfect location for what we needed

lights on in car parks all night shining in to rooms