It’s not the cleanest hotel I’ve stayed in

The hotel was dated, dirty and basic. Upon arrival I was checked in went to my room. Shortly afterwards when I tried to take a shower there was absolutely no hot water. I went to speak to reception who said it was broken and they were trying to fix it, it should be done in the hour. I waited and still the problem wasn’t fixed, after many conversations with reception and being told it’s out of their hands, speaking to booking.com and a number of hours later I decided to leave as it was getting late. I then had to drive around the area looking for somewhere else to stay. It was very late by the time I found somewhere which left me very anxious and stressed. The room was cheap and for that you don’t expect luxury, but hot water is basic. Refund requested from booking.com which I’ve not yet received. I found a much nicer hotel but its left me massively out of pocket and well above budget for this trip.

Lovely staff

Shabby, rooms in desperate need of updating and 1st room was not very clean, staff were helpful in moving me.

The breakfast was excellent. Very friendly waitress

Only one bedside light worked. Bathroom light wasn't bright so difficult to use the mirror. Soap dispensers were very hard to press

Nothing

I didn't check reviews, otherwise would never have opted. They don't clean room everyday, they do it on 3rd day and even their stay is horrible. Carpets are old and full of soil. It is like you will catch diseases, if you stay there. I don't recommend it to anyone. They don't have staff and they just pushing the things like customers are nothing.

Nothing

This property could benefit from an entire ball and chain demolition! It is NOT a hotel. It is a sh1thole. In times gone by the owners would have been put in the stocks! There is a mountain of overflowing garbage just sitting in the garden. The room i was given had no cold water in the shower. In 35 plus years of staying in hotels all over the world I can hand on heart say this was the absolute worst experience ever. It was a lesson hard learned - ALWAYS ALWAYS take the time to read reviews in advance of booking a stay anywhere.

we had late check in and staff accommodated. very well positioned to airport which is what we needed. rooms were good size and bed was comfy

The whole place needs some money spending on it.

Very tired decor. No welcome, very perfunctory.

Good choice of breakfast Totally loved their Outside space,so very relaxing, lovely to share these little moments with the birds and squirrels. Very friendly & helpful staff.

No information in room (local amenities)

Bed was great, a little on the short side, so I slept diagonally, and I'm not unusually tall. But it was really comfortable and clean.

There's a microwave and a chiller in the room. I didn't try the microwave, but the chiller could have been colder.

Room was very clean and staff were friendly.

very helpful and welcoming

was good size room , clean have microwave and little fridge

Needs a revamp

The bed was very comfortable and the room was very clean and tidy. The breakfast was really good quality. The lady who served breakfast was really nice and friendly. Checking in and checking out was seamless.

I arrived at night and drove past it because the signage is poor. The street is tree lined and there are no hotel signs on the road. I thought I had booked a ground floor room with access to the gardens. That's probably my mistake for not paying enough attention to detail during the booking process. I suspect the website misled me. There was no bath, just a shower.

The nice lady on reception. The hotel was warm

The hotel grounds were unkept. Rubbish spilling out of bins. The corridors were dirty. The bar was not open. The fridge was cold enough. The shower was far to small u got wet turning it on before even getting in. Only 1 toilet roll. Empty bottles left in communal areas all weekend. Apart from the lady who showed us to our room I didn't see 1 other member of staff all weekend. The hotel needs updating. Booked because of location for our wedding weekend. Will not be booking again

location for Manchester airport

old facilities, and my shower didn’t work in my room which was frustrating!

we’ve stayed a few times because of location . our room this time was the best we’ve had

don’t like the area out the back .. wouldn’t like to stay there . not all the staff were friendly and welcoming !