酒店位置座落於輕井澤舊街，不論逛街購物、飲食選尋都非常方便！房間設計舒適，特別適合家庭度假入住。

酒店停車場的出入口比較隱蔽，但沒有設立明確清晰指示！

Great room and super helpful staff - helped to arrange our visit to Komoro Distillery. Pizza restaurant has fantastic food!

All good. A little bit far from Karuizawa Station. (20M walk)

Nothing

観光地が近くだった。

お風呂がなかった。 部屋の鍵が１つだった。

The location proximity to Old Ginza Street put everything interest within walking distance. Also the concept of having room tuck behind shops is interesting. The bar and lobby is picturesque and deserve a quiet sit.

While room is spacious, there's not a lot of place to tuck luggage or hang clothes. Not a big deal but could be better. The toilet is very cold comparing to room.

房間蠻大的 有地暖 床也很好睡

位置比較偏一點 步行到車站要半小時 從車站過來的公車最晚六點半就沒了 如果是自駕的旅客應該會更方便

房間空間很大，整體很日式！ 冬天有地熱的榻榻米超舒服😌 榻榻米床比一般的雙人床好睡🤣 備品超多～茶跟咖啡很好喝～ 地點還不錯只是離車站有點距離，移動上比較不方便 但是騎腳踏車、搭公車搭、計程車都可以到！ 有幾天我們是散步回來大概走路30分鐘，當飯後運動也不錯！

小缺點是沒有洗衣服的地方，但是櫃檯有推薦開車10分鐘的地方有自助洗衣！ 不過因為沒有開車所以我們沒有去🤣

Big comfortable room with all the essential amenities and heated floor.

Breakfast was average, not much variety.

The room is great for family as there is a lot of space, we stay couple of days and we had switch room due the the booking, but the 2nd room we liked most as there is small entrance area that you can place your language and shoes too.

The location is a bit far from train station and ski resort but since we were driving, that is not an issue to me

Great, modern hotel in the middle of the tourist area. Long but easy walk from the train. Restaurants nearby for dinner. Breakfast in the Italian restaurant in the hotel was fine.

商店街就在旁邊

如果有浴缸就太棒了

清潔だった。 ロケーションが良かった。 オシャレだった。

特にない。

酒店設計及舒適都非常好！位置方便就係井澤銀座內！有免費停車方便自駕遊！

設計新穎，空間寬敞，地熱設備超讚

WiFi 實在太差，看YouTube 一直轉圈圈！

部屋が広く快適。夜は雪が降り始めたが床暖房も付いていて室温は全く問題なかった。

Location was good. Room was clean and big.

Room lighting was a bit dark. But otherwise everything was great.

設計很棒客房有地暖非常舒適，溫馨的旅館

In Center of the city English speaking staff The Italian breakfast was fantastic

No facilities like gym or onsen

Fantastic setting

No typical hotel lobby to drop off passenger

The location is a bit far away from the station.

Hotel is a mix between Japanese and western style, like most of Karuizawa actually. Good location in the center of the town. They have rooms suitable for families, ours had two bunk beds for instance.

Perfect location. Clean & spacious room. Good amenities. Friendly staffs.

None

Yes it is lovely 🥰

Not much

location and service attitude of employees.

room is spacious and clean

location and parking is a bit difficult to find, it’s close but hard to find the right direction to go in, need to ask the staff to locate the parking lot

If you're staying in the area, this is nice. Excellent location in Kyukaruizawa (in an upscale shopping plaza), modern rooms.

The hotel is your typical western modern hotel. While the location is central, you do have to catch a bus from Karuizawa to Kyukaruizawa. Kyukaruizawa mostly shuts down at night, and by breakfast there's maybe one bakery open on the entire street at 8am.