Clean and wide hotel. Service was comfortable. The location was close to night market and therefore we could enjoyed a lot.

High quality service and facilities

My overall experience at the hotel was good

Location is great with shopping, supermarket, restaurants minutes away. Room is comfortable. Only hiccup was parking ticket. The front desk failed to stamp it properly and could not exit the parking garage without paying, so had to go back to the front desk.

Everything OK, but our last night there the entrance to the hotel area was blocked by police. We were forced into a public parking floor where my wheel chair could not go down stairs. Took 1/2 an hour to get to my room. Everything elso was fine, but this was and is a "deal breaker." I won't be back.

Room was very clean and spacious. Metro right infront of hotel, and many food options nearby. Many massage places at the basement of fortune tower as well!

Good

Very good

Very convenient to get to Suvarnabhumi Airport and around Bangkok in general. The airport train is connected to the MRT at Makkasan Station. One stop away the MRT station comes up very near to the front door of the hotel. The hotel is also located on top of a small shopping center with lots of food choices and connected underground (thru MRT station) to the shopping mall across the street. Jodd Fair night market is just across the street. Lots to do without even leaving the area. The bathroom could have been cleaner in my room and the lighting was quite dark in the bathroom. The lighting in the room was a bit too bright and some of the light switches were not working properly. I believe most of the rooms are currently being renovated though. The lobby of the hotel is large and beautiful and the pool area is quite nice.

Very professional and great location

Close to everthing

The hotel is good and close to shops

Great experience

Good

My experience was that this hotel is very convenient because is in the Mall and cross the street another Mall But the room was dirty the hotel is old The stuff very nice they upgraded my room

The staff are very very friendly and helpful. Hotel feels safe as you require to tap your hotel card in the lift. Hotel staff are very quick at cleaning the room as well. However, one ratchada buffet was not delectable at all and I was surprised that there is no bedside charging. Charging ports were oddly located far away from the beds. The rooms do not seem soundproof as we are easily woken up by sounds from the corridor and traffic. Nonetheless, staff are very helpful and friendly.

Good breakfast, good English skills on staff. Old rooms, very old bathroom! Desperately needs refurbished.

They were kind and room condition was good

Perfect access

We use here for business trip. Nice location to subway and trains. Also nice location for local food and shopping for surveniers. We use this hotel more than 10years now.

The hotel and service was great. The staff was super friendly and very quick with everything. You have malls all around the area but at night time is when the vendors open their tents. There is really great food across the street at night. If you’re looking for comfort and away from the crazy night life, this hotel is great.

Grand fortune hotel is excellent in every aspect from custom service to cleanliness of the rooms. There was a small issue we had with our room upon checking in but management and staff took care of it immediately and we were impressed by their handling of the situation. 10/10 would recommend anyone to stay there.

Excellent hotel. Really enjoyed my stay.

Next to phra rama 9 mrt station which males it convenient to go anywhere by mrt. Grand Rama mall is also next to you. The night market is also there as well. Hotel staff were very polite and their service is great.

Excellent service and room is clean and spacious. Keep it up!

Amenity should be improved.

Nothing

Poor service. Old facility.Very low quality of breakfast. Room was smelly and not clean The black stains on the bed sheet, the blood stain on the pillow.

Convenient clean and quiet

Only room next door is noisy

The staff was amazing.

Great staff very helpful with everything. Will definitely.stay there again