Brilliant! my third visit to same hotel

Facilities were excellent and everything was convenient

Fantastic hotel, with beautiful view of the burj al Arab. Service was great, all staff are polite and respectful. Some construction work at present but we were warned about it at time of booking. Complimentary use of the wild wadi was great and only a 2 min walk away.

Food was amazing, Staff were great, lovely location with the option of exploring the other jumeirah resorts as well. Kids club was brilliant for our two children (6&10). Would definitely return and recommend to others.

We liked the access to Wild Wadi. We could spend a couple of hours a day there without being too far from the hotel so would not be so time consuming. Our stay at the hotel overall was lovely. We enjoyed every aspect of it. The choices at breakfast were vast, catering to everyones needs. Options were plentiful and delicious. The restaurants we tried at the hotel were brilliant. Food was of a high quality and absolutely delicious. Namely Dhow and Anchor and Kitchen Connection for evening buffet. The dine around options were brilliant, ,food was of high quality. There were plenty of restaurants to choose from and the buggy service to transport guests between hotels was seamless. The staff were always happy to help. The rooms are spacious. I recommend asking for rooms floor 10 and above. Views of the Burj Al Arab were beautiful. My only criticism of the hotel would be that the pool area could do with an update as tiles are falling off into the pool and causing skin injuries. Also the chairs in kitchen connection had lots of dirty marks or food on them, maybe they need cleaning or replacing altogether. Overall a family friendly hotel where staff are always happy to help and provide an exceptional service.

Excellent

Great hotel and we've stayed many times in the past and will do in the future. We decided to purchase the breakfast package at checkin, being told that it was a few AED cheaper than buying it at the counter. Because we booked with Hotels.com/Expedia we get a discount on food and beverages. It turns out the Hotels.com discount was higher than the "discount" offered by the receptionist but because the price was already a deal they couldn't apply the Hotels.com discount. A bit annoying given it was our 8th stay at the hotel

For me and my family & grandchildren this is the best hotel in Dubai. Very safe ( that’s why we’ve been going for 19years now ).everyone of the staff I/e team can not do enough for you. Thank you Jumeirah beach hotel see you next year 👍👍

Excellent

One of the best 5 star hotels I’ve ever stayed. By far the cleanest! Staff are very helpful and friendly.

Amazing!! Our second time staying anf will definitely be returning again. Thank you to all the helpful staff and the food was so delicious!

Excellent service, and very friendly staff

Amazing food and choices of restaurants. Perfect family holiday

Nice hotel for the summer days in dubai

Great location.

Hospitality at JBH was amazing as it always is. There is building work going on next door but it never once impacted our stay.

Best view from hotel and great beach

An amazing hotel with great staff! The rooms were spacious and food was amazing.

One of the best hotels in Dubai. Will be back

Unsure if we had VIP ACCESS service but this stay was sound. Food could better especially the hot meals. And breakfast with more breakfast items as opposed to lunch and dinner meals

As a whole myself, my wife and my two year old daughter loved staying at the Jumeirah beach. This has been one of the best quality foods I’ve been at a buffet style restaurant with themed nights (great for young children!). The restaurant options are also brilliant but we were more than happy with the buffet, as it was that high quality. The only thing I would mention is being charged for water at lunch or dinner - I’m more than happy to pay for any drink but I feel at least one complimentary bottle of still water at meals would be a good idea. Staff were always very welcoming and friendly so can’t fault any of that. We’re looking forward to coming back!

Daughters holiday was ruined by an ear infection caused by filthy water in one of the pools. Hotel staff admitted carrying out construction work in the pool in evenings and there was visible debris and dirt in the water. Hotel staff handled it terribly, offered nothing in form of help or compensation for ruining our trip. A sad end to what was our 11th stay at this hotel. It has fallen from a friendly, inviting family hotel into a corporate machine where the personal touch they were famed for has totally vanished. We will never go back.

It was nice, the property had a beautiful pool and wonderful staff.

Excellent

Different class

The property was amazing and great for our kids. I highly recommend!

Love this hotel ,staff go above snd beyond to help, Every where is clean. Beach staff provide water ,ice lollies and excellent service. Can't fault anything

Exceptional as expected from the jumeirah group

Loved it

Great family stay. Staff and service excellent. Perfectly clean and great facilities. Only gripe is the pool bar is often full of people who’ve been drinking all day and can be a bit rowdy

great

Hotel staff was great, property was clean and would definitely go back again.