The service from the staff was exceptional. Also, the breakfast service was very good

close to big shopping mall, easy access to transportation

The door lock was spoiled, the sink and the toilet bowl was choked(water doesnt easily flow) , aircon was noisy, and bfast was too bad

Good point is reasonable price.Bad points was no towel every night. I had to go to reception to get towel every night. Some night they gave me little wet towel. They have to buy towel.

Very close to Robinsons Mall, US Embassy, St Lukes Medical Center. Super friendly staff. Only drawback was that the internet can be slow at times.

Very close to Robinson's Mall, US Embassy, St Lukes Medical Center. Super friendly staff. Only drawback was that the internet can be slow at times.

The room was horrible and extremely dirty. It appears that there is no dedicated cleaning staff and the front desk receptionist and security guy is it. The bathroom had dirt and mould everywhere on the floor and walls. When we asked for the bathroom floor mat to be changed because it had holes in it and looked like a dirty rag the security guy just took it with him and never replaced it. As for the bedroom the floors and cabinet tops were filthy. My feet were black with dirt from just walking. The bed blanket was also holed and only covered half the bed. To top it all off the bed squeaked every time we moved. We were a group of three and also booked another room for the third person which was just as disgusting as our room. My best advise is just dont EVER stay at this hotel.

The room was horrible and extremely dirty. It appears that there is no dedicated cleaning staff and the front desk receptionist and security guy is it. The bathroom had dirt and mould everywhere on the floor and walls. When we asked for the bathroom floor mat to be changed because it had holes in it and looked like a dirty rag the security guy just took it with him and never replaced it. As for the bedroom the floors and cabinet tops were filthy. My feet were black with dirt from just walking. The bed blanket was also holed and only covered half the bed. To top it all off the bed squeaked every time we moved. We were a group of three and also booked another room for the third person which was just as disgusting as our room. My best advise is just don't EVER stay at this hotel.

Staff are friendly and helpful but the hotel room is small and not well maintained. The bathroom door came out from its hinges, my fius blew and definitely not worth the price I paid for the hotel. Won;lt be returning to the hotel again

Having a elevator number 1 n just around the corner is SM Mall . Staff n employees very friendly.But anyone who books a room .Be advice to mark off free breakfast ok . There breakfast is out of this world. But be advised that it’s a older hotel n needs improvement done to it Bur overall it’s a great place to stay

Good neighborhood, Nice staff Clean

Good neighborhood,Nice staff Clean

hotel needs repairs and improvement..bathroom door knob is missing , room needs to repaint, pillows need to change it’s very old and flat... when entering hotel, you can feel the hot temp. and also room is hot and disappointing. Hotel offered to change the room but still the room replacement still the same, bathroom door knob broken.. I think this hotel needs a major renovation.

Poor cleanliness the restroom is leaking there’s a cockroach and the bed has ants ..the water at the shower is poor ..the room is soo smell like smoke ..and the aircon is so very slow.. I’m so upset because they give me only two towel .the soap and shampoo poor everything

Poor cleanliness the restroom is leaking there’s a cockroach and the bed has ants ..the water at the shower is poor ..the room is soo smell like smoke ..and the aircon is so very slow.. I’m so upset because they give me only two towel .the soap and shampoo poor everything

For a short stopover comfortable enough

For a short stopover comfortable enough

not far from Robinson superstore & manila bay. it is walking distace for less than 10minutes.Microwave oven is in the room also.

not far from Robinson superstore & manila bay. it is walking distace for less than 10minutes. Microwave oven is in the room also.

Worst hotel ever.... need a lot of upgrading in hotel rooms especially the bathroom/toilet... the only good thing in this hotel was the staffs... they are quick to attend and deal my complaints... they are very approachable and helpful

My wife stayed there while doing her USA Visa Medical exam at St. Luke’s. She said it was a bit far to walk to Embassy and St. Luke’s, was noisy and windows lacked security. Other than those, she said was a real nice room and friendly staff.

Room was not clean at all, we saw several roaches, towels were old, mold in the bath room. All of us couldn’t believe why this was rated 3-star. Only staff attitude was ok and friendly.

The room was not good, the bathroom leaked and the towel given can be used as a rag.

It was a good stay

Very convenient- walking distance to the mall..Safe area..

Front desk officer is friendly and accommodating. Thank you for granting my requested room for my mom. Godbless everyone!

My room smells of human perspiration specially the beddings.

Good location

The hotel advertises it has free wifi. It doesn’t. The room was not well maintained at all. First night I was bitten by mosquitoes that were coming through the ceiling, I informed the front desk and they sent someone with a very cheap can of insect spray that did not even spray well. The toilet did not flush properly and there was poor drainage in the shower. While there was satellite tv, the signal was poor and the tv was mounted so high that you couldn’t see the picture clearly due to the poor angle. Good points is that is well located and the staff were polite and professional. The owners just need to spend some money on maintenance.

Got here very late, staff got my conf. no. and then processed things. They sent another staff to run up and "check" the room to make sure it was ready. When I arrived to the room it was hot, smelled musty-dusty. There wasn't any toilet paper or a towel in the bathroom. Wish I knew that before staying there. So not sure what "ready" means to this hotel. Also the pictures sourly do not match the advertisement. I asked for a wake up call... they forgot. Anyways if you need cheap and need it fast maybe this is the place for you, but as the saying goes "you get what you pay for".

Hotel have very location, staff are friendly and accommodating but the room are very smelly from the time you get inside that you need to completely open the window to get that foul odor. Price are not so cheap compare to the quality of room. Btw room are also very dark with only one light are working

This is the worst hotel I've ever seen. The photos are completely deceiving. Rooms are so small you can't even move around. The bed is a small double bed with a 2 inch foam mattress layed on a plyboard The airconditioner was so weak you had to stand in front of the vent to even feel any coolness. The closet was plyboard with no latch. Everything in the room was worn and rundown. We didn't even stay and left the hotel immediately even though I had prepaid for the room and they refused to refund my money. Scary neighborhood. Don't spend any money on this hotel. I can't believe it was on Expedias list of hotels.