Very nice hotel, not the quietest but breakfast was really good, I would stay again Plenty of parking spaces

The staff at the hotel are an absolute treasure, from breakfast, to dinner, to room service, fantastic Irish hospitality

Good

Great hotel and staff

Overall great experience.

Late in and early out

I had a very pleasant stay at this hotel. The bedroom was very comfortable and I slept extremely well. The staff were friendly and helpful. The breakfast was tasty and there was a good selection of both hot and cold food.

Said it was an upscale hotel. As you went away from the reception desk the rooms became more motel like. Extreme difference in room types not just bed types. Only found one employee helpful and happy, that was the server in the Library bar. The food in casual restaurant was outstanding. Traveling partners were offered coffee to go, when we asked we were told we needed to order from bar and wait for it!

1 night stay as part of tour - friendly, professional staff, lovely hotel, good food (excellent breakfast) and live music at dinner a real bonus - would have happily stayed longer

Resort atmosphere. Older facilities. No elevator for luggage but offered to provide help, if needed. Adequate for shorter visits.

Stairs challenging with my luggage. I have fallen a few times recently, so not the best but it was good exercise! Hotel was quiet with beautiful surroundings. The drive there was magnificent! Breakfast was very good. We don’t drink wine often but it sure helped my sore legs!!

All staff very efficient and pleasant. The only downsides were the small portions of chips at dinner and the pool which was cold. My daughter and husbands dinner had child size portions not value for the money charged. Also in this sort of hotel there should be a warmish pool,you wouldn't stay long in it. Also I couldn't see why after staying and 4 people having dinner and several drinks why I couldn't use the pool on the afternoon of check out. We both found that there was noise in this corridor. At one stage I had just got to sleep when there was something dropped. The soundproofing needs improvement but overall a pleasant stay

Stay on reception and breakfast were outstanding. The restaurant and best no so accommodating some nights (kitchen is closed on a Thursday apparently and the rest the time closes pretty early too. Hotel very overpriced though.

No control.on heating. Not a usb power socket in sight.

Brilliant, quiet, and loads to do. Come for the amenities- you won't regret it!

Great

Great place to stay, particularly for families. Very good breakfast.

Not 4 star quality and noisy rooms. Food was good however but the swimming pool was a dung hole

Great hotel; really confortable for families with its pool and activities offered for the kids. I wouldn't recommend the bar-restaurant, though, where my partner and I tried ordering a burger medium-rare without success ("it is not possible; we only do medium")...

Friendly and helpful staff

Even though interior looks refurbished, there are few details that stick out as outdated and there is also some weird stale smell in some parts of the room. Apart from that, rooms are very spacious and comfortable, especially the beds. My remarks goes to the noise coming from upstairs bedroom, you could hear every step people made as their floor was very squeaky, it was very annoying and woke me up few time in the middle of the night. Breakfast was nice, a bit different than standard hotel breakfast with waffles for example. Service could be a bit better, you have to order some items directly, but often waiters just forget them. Don't really understand why they don't serve beans and mushrooms with the fry up. Coffee was terrible as always in Ireland and UK. We were happy enough with the stay overall and would gladly come back.

Bar closes at 10.30 if the resident count is below 40. This should be made clear to residents early on.

Great Irish hospitality & a genuine country house hotel offering fantastic service & amenities. Much grander than we were expecting. 🌟🌟🌟🌟🌟

I enjoyed walking on the trail that runs up or down the hill that the hotel is on. I also liked how close the hotel was to New Ross - I was able to get around on foot easily. The bed was comfortable and the facilities were nice.

A lovely little spot for a relaxing getaway with lovely surroundings.

Flatly refused to check in before 4pm and did not offer to hold case to go use the spa/pool. Room doors had been painted with notices fallen off showing unpainted door underneath. Windows - both open ver wide (no safety restriction) and both had broken catches. Cobwebs in corners and around ceiling. Soap and shampoo dispensers pumps broken. Had to buy a hat for pool with no explanation other than required by girl on deck in leisure area. Young children (under 10) in jacuzzi and sauna/steam room when signs state not permitted, yet no one told them, even when pointed out to staff. Breakfast fair although don’t expect anything like sourdough toast with your poached eggs!

Everything

Excellent hotel - good food (Dinner and Breakfast) and bar. Comfortable, but a little tired around the edges

I restrict my review to purely factual issues leaving future customers to form their own opinions. The approach to this hotel is up a narrow steep road that is poorly maintained. The convenient car park is right outside of the hotel and car doors bang loudly during the night. Steep brick and concrete steps lead to the doors. There is an open seating area to the left which impinges on the portico. It is well used by families with noisy children. There is a slope up to the entrance but it would be a hard push for a wheelchair. Reception are confused and not well trained. There is no lift. Our second floor room was cheaply decorated in 1970s style with a rucked carpet. The towels were thin and cheap. There were soap dispensers rather than toiletries. WI-FI was only accessible in the lobby. The evening meal was passable. The menu was shortened with a restricted wine list of very cheap wines. Fortunately, there is a good Italian restaurant in New Ross. I suggest you miss the breakfast and go to Sid's Dinner just down the road towards New Ross with good parking and the best Irish breakfast we had during our visit to Ireland. The hot weather during our stay was made more uncomfortable by the rubber sheet management had thoughtfully placed on the mattress. Seeing some of the clientele I am not surprised. Doors in our corridor were spring loaded (I guess due to fire regulations) and people banged these noisily throughout the night competing with the drunks on the patio beneath. Grim.

Absolutely stunning entrance. The gardens to the front are extremely well kept and full of colour. The staff were absolutely wonderful and so friendly. The food in the library bar was gorgeous, the nachos portion was huge and the Malay curry was exceptional. It was 15 minutes walk to the town which was great. The room was basic, but clean. No air con so had to leave the window ajar in the warm weather. They did have Elmis products in the bathroom which was a lovely bonus. I would highly recommend a stay here.

We had a lovely stay even tough there was a wedding on the same day it didn’t impact on us at all. Our room was quiet.😊

Great food in both restaurant and bar. Wonderful art collection which should be promoted more widely.