The hotel’s place was amazing. Very close to the shopping and landmarks in the city. The breakfast was amazing. The staff was so friendly

Excellent Hotel in heart of Vienna. Excellent breakfast.

The hotel was perfect. The staff was friendly and helpful, the location perfect, and the bar/restaurant had great food. They helped us get concert tickets. Our experience was so positive, we are ready to go back.

Personnel very slow both at check in and at the bar of the hotel Well located in the middle of Vienna

Perfect stay, perfect location and perfect breakfast and personal! Highly recommend staying here :)

Very nice building, updated suites with broken ítems (the shower is a hell of s story!!!) . Staff is unprofesional and not polite at all. The woman leading u to your breakast table is the most rude person u can think for that kind of job. Today she screamed at my sister (after 7 nights at the hotel) because she did not mention our room number, what I had already done. A boring breakast, not fresh made really. In the "supossed" Best Suite of the hotel there were wet towels in between the windows because of the rain. My advice: RUN as fast as u can from this place

The hotel is in a great location and in a gorgeous building, rebuilt with kind of "grand chain non style" that make it looses a lot of charm. As an Architect design is one of the issues I value the most. Large Deluxe suite. But the well deserve 2 stars (going to one!) is the staff. The front desk are merely ok, after 6 consecutive nights and 7 days nobody ever asked if we were doing fine or could they improve anything. Mostly they did not even say "Hallo" or "Guten Morgen". Breakast is ok, every day the same offer with very poor bread and pastry. Hot omelettes ir so depens on who is working on ir. Most of the days they seem to be teaching young cooks how to do a proper eggs Benedict or omelette instead of taking care of your choice. Mine was supposed to include ham, cheese and mushrooms but only cheese was in it. Over burnt also. Every day the same lady maitre checked on paper and asked for our room number, not a word of welcome and she never seemed to realized we were coming back day after day. Most hotels (Even cheaper around Europeo) have tablets with your name and long of your stay to welcome u in a more personalized way. Must say a young tall lady with a pony tail was the exception to the rule. And the "BEST" at the end. You get two bottles of water (less than one Euro each ) at arrival. Never again although I asked because those are the rules!As to house keeping it's one of the worst I can think of. Last nights they refill body lotion with water and I got soaked.

Central location. Walkable to most of the old city. Very comfortable room and great service