Our stay was good. The room was much bigger than we expected and the staff were very hospitable and allowed us a later checkout. Would recommend!

Check in was easy, text sent and lock box accessed. Parking was difficult and not obvious, it was not labeled and only 4 spaces for several rooms. Fortunately we got the last space. Never met a member of hotel staff. The room was huge, with a kitchenette. Bedding and towels were clean but the glasses and plates dirty. Skirting boards and behind bedside table was very dirty.

Check in was easy, text sent and lock box accessed. Parking was difficult and not obvious, it was not labeled and only 4 spaces for several rooms. Fortunately we got the last space. Never met a member of hotel staff. The room was huge, with a kitchenette. Bedding and towels were clean but the glasses and plates dirty. Skirting boards and behind bedside table was very dirty.

We checked in for 2 nights...and checked out after 9hrs and only stayed as it was late. The "entrance" is via the service entrance and dangerous walking to the rooms. The room was ok but the bathroom was a disgrace. I "chatted" with the hotel who said they would refund us...they thrn changed their decision and still wont! The hotel is on top of a noisy bar that stayed open till 11pm..no mention of this on hotels.com and the window was broken and wouldnt lock. As the room was in the loft the beams were right above the bed so very dangerous! I wish i had of read trip advisor before booking this place. It is NOT a hotel and though cheap should been clean. The fact the refund was retracted is also something mentioned in reviews before too! Disgraceful

We checked in for 2 nights...and checked out after 9hrs and only stayed as it was late. The "entrance" is via the service entrance and dangerous walking to the rooms. The room was ok but the bathroom was a disgrace. I "chatted" with the hotel who said they would refund us...they thrn changed their decision and still wont! The hotel is on top of a noisy bar that stayed open till 11pm..no mention of this on hotels.com and the window was broken and wouldnt lock. As the room was in the loft the beams were right above the bed so very dangerous! I wish i had of read trip advisor before booking this place. It is NOT a hotel and though cheap should been clean. The fact the refund was retracted is also something mentioned in reviews before too! Disgraceful

The room was quite large and had view over the front. Bathroom ok and there was a kitchen for making a meal downstairs. I don't favour the keybox checking in system and downstairs area very busy but still good value.

The room was quite large and had view over the front. Bathroom ok and there was a kitchen for making a meal downstairs. I don't favour the keybox checking in system and downstairs area very busy but still good value.

It's a great location and reasonable price. The room is big but there's maintenance jobs that need doing. And no service from staff to assist with issues or general enquiries, such as ' do you have an ironing board '. I will stay there again cause I know what I am dealing with and I can mitigate the poorer aspects of staying there.

It's a great location and reasonable price. The room is big but there's maintenance jobs that need doing. And no service from staff to assist with issues or general enquiries, such as ' do you have an ironing board '. I will stay there again cause I know what I am dealing with and I can mitigate the poorer aspects of staying there.

Average in cleanlyness,hot water tap broke shower not able to turn off blinds broken

Average in cleanlyness,hot water tap broke shower not able to turn off blinds broken

Very misleading, owner not very helpful nor respectful and gave false hope. Not guarenteed to have a kitchen and no one there to help you. The “shared kitchen” which is not stated but the kitchen you get is shared unless you’re one of the lucky few was filthy with food stained which were evidently weeks or months old, so no professional cleaner has been in. The only good thing I will say is the house keeping can do there jobs and the rooms are clean.

Very misleading, owner not very helpful nor respectful and gave false hope. Not guarenteed to have a kitchen and no one there to help you. The “shared kitchen” which is not stated but the kitchen you get is shared unless you’re one of the lucky few was filthy with food stained which were evidently weeks or months old, so no professional cleaner has been in. The only good thing I will say is the house keeping can do there jobs and the rooms are clean.

We and a enjoyable time at the property good vibrant area and defo will be staying there again as we travel to Newcastle regularly

We and a enjoyable time at the property good vibrant area and defo will be staying there again as we travel to Newcastle regularly

It’s not The Ritz but it was warm, the bed was comfortable, the room was pretty big and it was clean / brilliant value for what I paid!

It’s not The Ritz but it was warm, the bed was comfortable, the room was pretty big and it was clean / brilliant value for what I paid!

hotel of delayed arrival and when I arrived hotel locked so had to find somewhere else the first night.

The room we had was not the one in the picture. The fan and the wall light did not work in the bathroom. The windows were stuck shut with paint. We had to pay upfront for the room rather than on departure, The room its self was a bit grubby and not finished well. I would say overall it was not good value for money as Ive stayed in a lot better for a lot less.

The room we had was not the one in the picture. The fan and the wall light did not work in the bathroom. The windows were stuck shut with paint. We had to pay upfront for the room rather than on departure, The room its self was a bit grubby and not finished well. I would say overall it was not good value for money as Ive stayed in a lot better for a lot less.

Ok for crawling upstairs from the bar underneath. Not pleasant.

Very basic and tired. Shampoo and hairdryer are basic requirements

Very basic and tired. Shampoo and hairdryer are basic requirements

Quite possibly the worst hotel I’ve ever stayed in the door didn’t lock mattresses were terrible no toilet roll pigeons were in the room five flights of stairs with the baby

Hotel is near shops, pubs, near metro , a good price for good comfort

Hotel is near shops, pubs, near metro , a good price for good comfort

Hotel was clean, but a bit tied. Rooms were basic, but the price reflected this. Biggest problem was the noise. Location seemed to be a local retreat for happy (loud) people returning from a good night out in Newcastle. After a 150 mile drive sleep is good, preferably uninterrupted. Parking was difficult too. Probably won't stay there again.

Comfortable bed and pleasant room

Comfy bed and windows blanked out traffic noise.will I go there again you bet I would.

Comfy bed and windows blanked out traffic noise.will I go there again you bet I would.

Only stayed for one night but had a pleasant stay. Room was nice and clean and it's in a decent location.

Freezing cold room , no internal phone , good points are price and parking and location