Awesome service staff are friendly n helpful room was nice

The bed is a little hard

hard to find

Comfortable room with a balcony.

Finding the property after dark, the entry lane is not easy to see.

Great location, very clean, super-nice staff.

Probably needs new paint, carpet, kitchen and bed.

Loved the location

Nothing it was all amazing

We love staying here as it has a nice homely feel - great cooking and fridge facilities - awesome comfy beds - just love it.!!

It was definitely convenient and comfortable

The room I had was awesome and staff were nice and friendly

The room smelt like stale cigarette smoke

The room was spacious and what we needed for our event. Location was good, on the upper end of the CBD and only a short walk away. The facilities was great with the typical hot beverage provided. Staff we talked to are very friendly and helpful, they were very understanding with parking situation.

There was a smell in the bathroom, possibly from the pipes as suds came up through the hole during our showers. Visible yellow stained sheets on one of the beds. Shower pressure was very low but can understand there are always shortages in Auckland.

Great location, exceptional staff amazing room

Nothing

The location

The toilet was cracked and the toilet seat stained

Friendly staff, including the guys on security at night. Room value was good. Appreciated the free upgrade to a larger room because they had spare capacity.

Was all good.

Kevin and the rest of the staff were super friendly and very helpful. Having our own car park was a bonus 😁

It's a perfect stay

Nothing to fault

Spacious with good facilities.

Photos were nice, but when we arrived we were disappointed.

The staff at this accommodation were excellent. Nothing was too much trouble and their problem solving skills and attentiveness out rank those of staff at many 5 star hotels we have stayed at. We were very happy to have secure parking that offered a decent size park that wasn’t jammed in. We were driving a big vehicle and to have room to maneuver in was much appreciated. We appreciated the cooking facilities and the washing machine and dryer. The bed was of good quality and very comfortable.

This apartment did not meet expectations. The advertising and photos exceeded the actual quality of the facility. The apartment was tired, worn, not well cleaned and was in a block used for overseas students accom attending nearby Auckland University. The cooking facilities were old and not in good condition, there was food debris and hair in the cutlery drawer, skirting which has deteriorated through water leakage.There was mold in the shower, the washing machine and dryer were old and looked it, the door handle for access was loose and didn’t feel secure. The advertising implies the apartments are nestled in Auckland Harbour - they are not! It’s an exhausting walk to the Harbour and an even more exhausting one coming back uphill. The harbour was not close as indicated. We took untold photos but aren’t able to load them for some unknown reason. This accommodation was rated 4 1/2 star, it is definitely no-where near the standard of accommodation required for such a rating.

The ranch slider and little balcony, cheap close parking, service at reception

The bed being 2 singles pushed together, no coffee plunger

Was nice 10 stories up loved it.

No complaint

Staff were excellent - friendly and helpful. The double bedroom was an ideal size. The location is great. My sister and I thought the place was excellent value for money.

A couple of cupboards and fixtures were damaged. There was no ironing board.