Iconic building and very luxurious; Hermes toiletries are an example. Location is great

Some of the staff were lacklustre; check in took ages simply because they sit you down and take your passport etc instead of just going to a desk, checking in, job done. Similarly on checkout, the bellboy coming to get the luggage from the room… we needed it straight away as we were immediately leaving but he simply put it in the luggage room despite me saying specifically not to do that. It’s like they have only one way of doing things… then the buggy driver was being overly “matey” with me, obviously trying to get me to give him a tip. It was cringe worthy. All the above are first world problems but when you’re spending £2k a night you don’t expect to have anything whatsoever to complain about.

早餐超好吃，服務態度及各項週邊的設施：如游泳池、海灘、SPA等等，有園區內的接駁車很方便

設備雖然維持得很好，但仍希望有更新穎的功能，如免治馬桶座等等

رائع

Location, staff and pool

Value for the price paid.

Good location.

No issues .

Service excellence

Floor butler wasn't great

Amazing

The pool area is too small

Everything

Nothing