Have stayed before and they're a great room for a decent price. Was glad to be on the other side away from.the main road this time, was quieter.

Nothing bad, but it is quite a drive from the airport if that's your destination.

I like the feeling of knowing that I'm more comfortable here. I get to relax meet others who also stay there

Loud patrons and the hotel appliances that's provided in double & King suite rooms are damaged by other short stays, and still the Hotel#9 will replace it"

It was cool that it wasn’t fully booked and I had the room by myself.

Very dirty. Very molted room!! Staff wasn’t completely helpfull. When I booked it was written there is a kitchen, but the kitchen can’t be used anymore. So I needed to eat outside.

the location was great was 10mins drive from the city close to the market and the room was great.

n/a

The most wonderful accommodating staff as always. Thank you, especially to Annie, who goes completely out of her way to go over and above, the port of call, with efficiency, helpfulness, and customer service. Very professional and I would highly recommend this Hotel. Perfect location for all in walking distance. Value for money.

private bathroom, easy to find

room was smaller than appeared in photo

Location is great close to public transport

Could have face cloths in units

outside area

you have to pay for parking $15 a day and there was food in a jug and we had no plates or anything

location

noise

Bed was comfy Shower had good flow. Unfortunate that it was loose in the holder.

Room was a little cramped Parking cost extra Parking by neighbors bins Toilet seat was crooked

Convenient location. Private courtyard for my bike

The vent in the bathroom wouldn't turn off and needed to keep door closed due to noise

Compact, clean, quiet, modern, well equipped room. Comfortable bed, good shower. Parking $15 or plentiful free parking on street, 4pm to 7am 20m from hotel or 3pm to 9am across the road 100m from hotel. Short walk to Westfield.

Conditioning shampoo so pack conditioner.

good privacy

I requested for car park and ground room for disabled. I received the reply on same time I booked all my requested excepted with no extra charge, but when we checked in, the reception still charged us $15.00 per night. we paid but I requested for the park close to the entrance cos my husband can’t walk far. first time we paid for parking at hotel normal motel and hotel free parking.

Nothing

I arrived late to people hanging around outside which made me feel very unsafe. It had not been clearly explained to me in advance how to check in after hours and I was left standing outside and then in the lobby waiting for someone to appear. I was told to move my car to park in a space someone was already in, so I kept having to run backwards and forwards in the dark round the building as there was no way to access the car park from reception. When I got to my room it stank of feet and looked very unclean. I then couldn't sleep as the guests in the room next door were shouting until 2am and when they were finally quiet the security lights kept me awake as the curtains didn't close properly. I paid for a comfortable night's sleep and that is the exact opposite of what I got. In the morning I wanted to complain to management but there was no-one on reception until 8.30am and I needed to leave. All in all this is one of the worst places I've ever stayed. The area didn't feel safe either and there were sirens going past during the night. I was so glad I was only there for one night and couldn't wait for it to be morning so I could leave.

Bed was comfortable and nice...

Right next to main road and it was noisy with traffic going all night. Bathroom too small and ok...

All the amenities you need, good location, plenty of sockets and good lighting

Very hot - there was a fan but it was dusty so we didnt use it

Helpful friendly staff.

Be great when the upgrades are finished.