the property is superb. you could not have it in a better location. the cabins were great. So much paraphernalia to look at….the history of great mountain climbers. we were very lucky with perfect weather. Chimborazo was free of clouds. What a gift. not to mention the beautiful alpacas roaming around to complete the picture. the food was excellent .

Breathtaking location! Loved seeing all the alpacas, rabbits and deer. The decor was so cool, with mountaineering memorabilia everywhere. The staff was very friendly and accommodating. I have an allergy to feathers and they changed my bedding quickly. The food was very good. It's secluded and beautiful. Wish we could have stayed longer.

It was a bit cold in the room, but they provided us with space heaters. Just as a note, there is no wifi or cell reception.

Stunning views, gorgeous place, food was very good. Llamas are so beautiful 😍

The heater was not warm enough in our room.

The location is amazing, very beautiful

I arrived and my girlfriend had altitude sickness, its 4200m above sea level. I had never experienced this before, and I was not sure about how to react. She could not breathe, she was getting desperate, she was panicking. I desperately asked the receptionist for help and the only thing they gave me was a generic tea o coca, which did not work. I asked if they had any oxygen and they were concerned only about my ability to pay the booked room. The receptionist did not know what to do, he acted uninterested. This was an emergency, i could see my girlfriends lips becoming pale and I was scared. The staff had NO IDEA how to guide me, their major interest was for me to pay the booked night.Including myself, there were a total of 3 guests in the entire hotel and I could have not had the worst service experience. I ended up paying 50% of the price because of a threat of the owner. They were not prepared to handle this situation at all. No oxygen, no interest, no nothing, not even fast directions of how to get out of the altitude faster. Amazing facilities, amazing place, overpriced, bad experience with altitude sickness.

my boyfriend and I agree this was our favorite stay of our trip in Ecuador. we spent less than 24 hours and sadly it was cloudy for most of our time but we got a beautiful view of Chimborazo from about 6:30-8am. the staff was extremely friendly and pleasant, the food was delicious, and the room was very comfortable- if not cold, but they provide heaters and they lit the fireplace in the common space to make it cozy as well. the beds are comfortable and warm.

it was rather empty when we stayed which made it feel a bit more desolate but it almost added to the winter lodge vibe!

The breakfast was excellent

Absolutely nothing

It's absolutely beautiful. The staff is great, it's super clean, stunning views. Love everything about it

Everything. Great location, staff and food. We were worried about the high price for us, but it was one of the highlights of our holiday, so worth splashing out for.

Leaving after only one night!