Silk Queen Hotel
3.7
Bon(3 Avis)Hôtel à Hanoi
Hôtel 4 étoiles
Raisons de réserver
Comprend les essentielsPiscine, Cuisine ou coin cuisine, Climatisation et plus
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A propos de ce hôtel
SQ HANG GAI HOTEL & SPA
Hôtel haut de gamme avec spa, à distance de marche de Lac Hoan Kiem
Cet hôtel contient un spa proposant des soins complets, une piscine extérieure et un restaurant. Le Wi-Fi gratuit dans les parties communes et une réception gratuite de la direction sont aussi proposés. À cela s'ajoutent un centre de fitness, un bar / salon et un snack bar/épicerie fine, disponibles sur place.
Silk Queen Hotel possède 60 chambres comprenant des tablettes numériques et des lecteurs de DVD. Linge de lit avec une couette en duvet d'oie et de la literie de qualité supérieure. Une télévision LED donne accès aux chaînes par câble. Un réfrigérateur, une cafetière ou une bouilloire et un minibar sont disponibles dans la cuisine. Les salles de bain comprennent des peignoirs, des chaussons, un bidet et des articles de toilette gratuits.
Les infrastructures de loisir dans cet hôtel incluent une piscine extérieure, un sauna et un centre de fitness.
Cet hôtel contient un spa proposant des soins complets, une piscine extérieure et un restaurant. Le Wi-Fi gratuit dans les parties communes et une réception gratuite de la direction sont aussi proposés. À cela s'ajoutent un centre de fitness, un bar / salon et un snack bar/épicerie fine, disponibles sur place.
Silk Queen Hotel possède 60 chambres comprenant des tablettes numériques et des lecteurs de DVD. Linge de lit avec une couette en duvet d'oie et de la literie de qualité supérieure. Une télévision LED donne accès aux chaînes par câble. Un réfrigérateur, une cafetière ou une bouilloire et un minibar sont disponibles dans la cuisine. Les salles de bain comprennent des peignoirs, des chaussons, un bidet et des articles de toilette gratuits.
Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Parmi les services d'affaires, les chambres comprennent des bureaux et des journaux gratuits, ainsi qu'un téléphone ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). De plus, les chambres possèdent un coffre-fort et de l'eau minérale (offerte). Des micro-ondes et des fers/planches à repasser sont disponibles sur demande. Un service de ménage est fourni tous les jours.
Les infrastructures de loisir dans cet hôtel incluent une piscine extérieure, un sauna et un centre de fitness.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Carte de Hanoi
Chambres disponibles
Deluxe Double or Twin Room
1 Double • 28 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Luxury Double or Twin Room, 1 Bedroom, City View
1 Lit queen-size • 35 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Suite, Balcony, City View
1 Lit queen-size • 55 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Family Triple Room, 1 Bedroom, City View
1 Lit queen-size • 1 Lit simple • 50 m²
Capacité d'accueil 4
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Executive Double or Twin Room, City View
1 Lit queen-size • 45 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
3.7
Bon(3 Avis)3.7
So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out.
Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response !
3.7
On no planet is this a 4 star hotel. I would say it’s a 2 at best. The door men don’t even look at you when you come in and out. The showers were covered in mould. The extra comforters and blankets in the room were covered in somebody else’s black hair. When we asked for a third one they brought us a mattress pad covered in yellow stains. The fitness center door was broken and it was super hot inside. The air conditioner didn’t work the first day. The wifi was terrible throughout the hotel. Just an all around terrible experience. Additionally Expedia was of no help in dealing with any of it. I won’t be using Expedia again and definitely would never stay at this hotel again.
3.7
Bathroom was very outdated and required more cleaning. The shower itself did not work as intended with the shower head. Mould on the floor.
It was very noisy every night from both outside and from the room next door (partially because we had a an interconnecting door to the next room which was inconvenient).
As we checked out they charged us for bottled water that was used?! Never stayed in a hotel that charged you for using bottled still water and on the mini fridge price list this was not stated.
Overall this hotel is not very good and we most definitely will not be staying here again.
3.7
Hotel was very central located, we were not impressed that they forgot to make our room.
3.7
Even though I took a careful shower, the floor was completely soaked. I now understand why rubber sandals were provided. The power outlet in the room was loose and I had to move the TV and plug it in from the back to charge my phone. The room was large and good but not recommended for a price.
3.7
Excellent location in the middle of old quarter, and the staff were really friendly and welcoming! The breakfast was nice and rooms a good size. The pool is ok, but it’s s shame the pool/rooftop bar wasn’t open - we ended up taking the beers from our mini bar to enjoy on the roof for sunset!
3.7
Perfect area for being amongst it all ,room was nice an clean ,,they don’t replenish the fridge with water, beer etc ,,,if they did they would make heaps of etc money from it ,,,make a basket up too of chocolates,Chips ,etc ,people would buy it as sometimes can’t be bothered walking the streets to circle k ,looking for treats .needs to understand English a bit more if at front desk , Don’t promote pool bar ,if no pool bar false advertising ,
3.7
must renovation of bathroom.
3.7
A great location,good size room and very friendly staff would recommend.
3.7
Nice enough hotel but terrible staff service.
Would not stay there again because of the service
3.7
Great people
3.7
Nice size room, comfortable beds. Good central location.
Pool area and bar area in need of some maintenance attention, the roof top bar was not open.
3.7
The shower was tepid at best no hot water, only had bath and would be horrible to get in and out of for people with disabilities. rooms were noisy.
3.7
Staff not particularly friendly. Breakfast disappointing. Room had seen better days with water damage and the door to the room didn’t close properly.
3.7
Really enjoyed our stay at the silk Queen hotel. Hotel arranged driver was at baggage claim as requested and only got better from there. Hotel is clean and the room very comfortable. Good a/c and comfy huge bed. Rooftop pool was refreshing and clean. The bar and restaurant are closed as many are in Vietnam after the virus but there is a delicious buffet breakfast every morning. Being in the old quarter there are good restaurants within a short walking distance (try the Le Essence right across the street) along with shopping. Walking distance to the major attractions in the quarter including the water puppet theater. And a tour operator on site to book your excursions. The staff works hard to make sure you have a great stay. We would stay here again.
3.7
This hotel is in a great location, central to the Lake and right in the middle of the Old Quarter. This means as soon as you step outside it’s crazy busy, but easy enough to get around once you learn how to cross the street!
The staff were friendly and the rooms large enough. Ours smelled of old cigarettes, but that was the only real issue with it.
The only thing I was disappointed in was the pool and the fact the restaurant was closed for lunch and dinner. I specifically selected this hotel because I knew it was going to be hot and we may not want to have to head out every day. The pool is tiny (the photos are somewhat misleading) with no lift access for older people, and with no overhead cover, warm as a bath.
Overall tho, this is a good hotel at a good price for the area. Lucas on the front desk was very helpful at all times.
3.7
All Towels need to renew this very important for healthy .
3.7
A decent hotel in good proximity to sights in Hanoi’s Old Quarter. Helpful staff with advice on getting around. It’s a busy city- not our thing but the room upgrade was nice. Beware rooms at the back overlook a very noisy alley; I was kept awake with people shouting and dogs barking until 2:30am. Will request a room higher up or in the front next time. Breakfast was okay- decent amount of options but staff need a lesson in appropriate public behaviour. Overall a reliable stay… much better than others we saw for the same price point!
3.7
Good value for the price
3.7
The people at the reception were very kind.The doorman always opened the door for me.The location of the hotel was the best in walking distance, with many restaurants and stalls nearby.I especially recommend yakisoba for breakfast.If you order, they can cook egg and phở"As for the room, they cleaned it up every day, but they never changed the bathrobe."
3.7
Great location in the middle of the old quarter. Very friendly staff
3.7
Great stay. Lovely staff. So central in the old quarter. Really nice breakfast. Would def stay here again.
3.7
I don't think they use cleaning solution to clean their rooms and bathrooms. Towels needed to be replaced. Some had brown stains and some were off white color.
3.7
Great location to stay in Hanoi, in walkable distance of everything. Staff were really friendly and helpful, arranging an emergency dental appointment for us last minute and allowing us to store luggage there for a night after we checked out.
3.7
This is an acceptable bargain venue with a small but welcome pool. Staff was uneven in service and attitude but most seemed to be trying. No one answers the reception phone after early evening. Lost Laundry. Location is convenient to dining, shopping, and Hoan Kiem Lake, but that also means congested.
3.7
The room and the bed are big enough. However, there is no carpark for parking motor cars and the hotel cannot offer help or any suggestion for customers to park. In Vietnam, it is very common to ride a motor, so the hotel should provide space for parking or let the customers know where the nearest carpark is!
3.7
Had a nice stay. I would probably stay away from the restaurant except for breakfast. I didn't see anybody (true 0 persons) eating there.
3.7
We love the service especially the catering staffs , friendly
3.7
We love the service especially the catering staffs , friendly
3.7
Nice hotel, great location and very helpful and friendly staff. Stayed twice in this hotel and have no complaints :)
3.7
On the whole hotel is nice, but when we arrived the hot water to our room didn’t work and it took us chasing them for half an hour to fix it. All they had to do was flick a fuse on the circuit breaker for the boiler. Wasn’t very efficient and then after the water still wasn’t that hot. Hot running water is a basic thing you expect in a hotel like this. On the plus side the staff were nice and the breakfast buffet wasn’t bad.
3.7
Nice hotel centrally located. Very helpful and friendly staff and good breakfast :)
3.7
Nice hotel centrally located. Very helpful and friendly staff and good breakfast :)
3.7
Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee.
The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room.
We would definitely stay again.
3.7
Overall our stay was very comfortable and enjoyable. The hotel is in a great location to walk to most places in the old quarter. Our room was very comfortable, clean and well appointed. Breakfast was good, with many options and strong coffee.The staff were absolutely lovely and extremely helpful! They even arranged a surprise birthday cake for my partner and delivered it to our room. We would definitely stay again.
3.7
Pleasant stay,
Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy👍👍😊
3.7
Pleasant stay,Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy
3.7
Located in old quarters and convenient. Safe street and well lit surroundings.
3.7
lovely clean hotel , with lovely staff.
perfect location 2 minute from the lively area.
3.7
lovely clean hotel , with lovely staff.perfect location 2 minute from the lively area.
FAQ
Combien coûte ce hôtel par rapport aux autres à Hanoi ?
Le prix moyen d’une location à Hanoi est de 37 € par nuit. Cette location est 120 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Silk Queen Hotel. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Silk Queen Hotel comporte une piscine. Bonne baignade !
La location Silk Queen Hotel accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Silk Queen Hotel?
Nous avons trouvé 9 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et blanchisserie.
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