Close to business area of HITEC CITY

I booked for 11 nights, but wanted to check out 1 day earlier (informed the management 1 week before. But I was informed that they have a no refund policy. I understand there is a policy due to which they did not refund. But WHY IS THAT THE POLICY? Many hospitality properties may deduct some amount but allow adjustment of dates. Why this restrictive policy from ZOSTEL?

Zostel was clean and staff were friendly Good communal area to meet other guests Food was good value

Shower was ok

The staff were nice and friendly

The dorms feels a bit congested and uncomfortable. It’s one of the smallest Zostel I have been and the Zostel vibe seems to be missing here. Also, the location is far from main Hyderabad city

I liked their cleanliness and good service and also liked their book collection

Nothing.

The location is good and the lobby is well maintained.

We were disappointed with our stay as the rooms were not cleaned after the previous occupants checked out. Despite waiting for half an hour just before check-in time, the room was still not ready. We found used tissues scattered throughout the room, an empty water jug, and used glasses. The bedsheets had not been changed since the last occupant. We requested the host to clean the room, and although they did clean the floor and remove the tissues, they neglected to replace the glasses, clean the washroom, or change the bedsheets. We were extremely tired from a 12-hour flight and feeling exhausted, so we decided to take a short nap and find an alternative option. The host promised us a refund, but we have yet to receive any amount from Zostel or the host. We are disappointed with the lack of cleanliness and the unfulfilled promise of a refund

It was so chill and u can spend ur eve at the terrace with the beautiful view ❤️❤️

Great community and one great host, providing a common room for everyone and so much collection of card and board games, and the host and everyone in there was so welcoming, felt like more than home for a few days.

Commuting to the place from airport is a bit struggle, definitely worth it.

The ambience was really good and people were nice and friendly. Lounge areas were the fun to spend time in.

The 8 bed dorm rooms were too small and narrow. Also, just a single bathroom for 8 people! Sorry but that's too unhygienic. Narrow passageways and feels inconvenient sometimes.