Modern ausgestattete und großzügige Zimmer

Wir hatten 4 Zimmer gebucht. 1 Person wollte gerne nach dem Check Out noch die Dusche am Pool nutzen da wir einen 20g Flug vor uns hatten. Das Personal weigerte sich uns dies zu gestattet was ich völlig unverständlich fande.

Beware…corrupt hotel. Watch out for their hairdryer trick. I’ll come to that later. Upon arrival it took 45 minutes for the reception staff to locate our booking and show us to our room. When we entered the room, someone had clearly been smoking in it, despite it being a no smoking room. They reluctantly moved us to an alternative room. Despite them being aware that we were leaving for an early morning flight and having already discussed taxi arrangements, they phoned the room at 11pm when we were all fast asleep to ask if we wanted a taxi booking for the morning. Now to the hairdryer trick…during our 45 minute check in the hotel were adamant we gave them 3000php in cash as a security deposit against any damage done. After a 3 week trip in the Philippines, no other hotel asked for this. When my husband asked for the deposit back (it was not offered) knowingly, within minutes of our taxi arriving to get to the airport they produced two hairdryers…one damaged and one OK. They were adamant that we had caused a small dint to the hairdryer in our room. We had not done this. It seemed like a very well rehearsed situation with housekeeping in on the act with the receptionists. We wondered how many times they had utilised the damaged hairdryer that they switched on for a couple of minutes to warm up. Knowing that we had to leave swiftly, and despite debating our innocence they held on to 50% of the deposit (about 18GBP). The hotel is situated on a busy dual carriageway without decent glazing to block out the noise. If you value your sleep and your deposit, look elsewhere. This is totally not in keeping with the spirit of the Philippines where we had a wonderful 3 week stay with amazing hospitality, welcoming smiles and honest people.

Near the airport

The air conditioning in the room was super cold, even when we switched the thermostat to 30 degrees the fan was very very strong. I got up with a headache.

המקום מאוד נקי, מפנק, מלון ברמה יחסית גבוהה.

היינו צריכים להוסיף עוד הרבה כסף על שהייה של 6 שעות

I loved everything about the hotel, from the facilities down to the Restaurant. If you're a fan of Chinese food, their resto is a must try. My comfort food has always been sweet and sour and their version is to die for! 🤍

So far none at all.

Très propre Confortable Staff très agréable et serviable Gym Salle de bain très propre Check in possible 24h/24

Petit dej non inclus Late check out coûteux

Very clean, spacious rooms. Hotel looks new and is good value compared to other hotels in the same price class. Breakfast had Asian and western options.

The check in process was a bit annoying. You were sat down in the lobby with no further explanation. Only realized that check in finally started when other guests walked straight to the counter to check in. A bit unfair for those that waited a long time. I requested a hair dryer and had to ask two more times until I actually received it. A towel rack in the bathroom was not properly mounted.

Hotel molto moderno, dotato di ogni comodità, pulitissimo, camere spaziose, bagno super, letti molto comodi, staff davvero gentile e un rapporto qualità prezzo imbattibile. Consigliato se si deve essere comodi per l’aeroporto.

La zona non è bella ma noi l’abbiamo scelta perché ci serviva fosse comoda per l’aeroporto.

Очень понравилось расположение, рядом с аэропортом, новый чистый отель. На одну ночь хорошее решение

При бронировании указывала, чтобы была одна большая кровать, при заселении не учли, но потом переселили Мы прилетели поздно ночью и персонал постоянно звонил в номер, сначала забыли карточки для завтрака, потом забыли написать номер комнаты на карточке, потом еще расписаться)) в итоге ходили и звонили раза 4, а мы уже хотели спать В спорт зале нет коврика для занятия спортом, добавьте пожалуйста:)

Brand new and clean, big spacious rooms

They wouldn’t extend our checkout time and we checked in 5am. I am pretty certain they knew we couldn’t get up for breakfast checking in at 5am but refused to budge!

Great breakfast, larger comfortable rooms

COLD pool, COLD showers, no towels in pool or gym, no water in gym, no cleaning wipes in gym

Spacious, near Moa near airport. And the breakfast exquisite.

Good

Very pleasant, new hotel. The rooms are well-kept and super-equipped. Comfortable beds and pillows. super swimming pool.

The downstairs toilet and the lobby are as cold as a refrigerator. They overdo the air conditioning. is not adapted to the environment.

新しいホテルなので非常に綺麗で設備も充実していた。朝食も代わり映えはしないが種類も多く美味しかった。 Netflixや、Amazon Primeも楽しめたし、部屋の広さやドライヤーの風力も全て満足でした。 両替などで困ったが真摯に対応してくれた。

道路の交通音がかなり聞こえた。遅くまで交通量が多いので繊細な人は眠れないかもしれない。3泊したが一度も清掃が行われなかった。気づいてフロントに連絡し、タオルなど変えて貰ったが翌日も同じだった。一度だけならうっかり忘れていたのかと思うが、二回連続だと少しがっかりした。特に清掃が必要なら何かしろという説明もなかったはずだが詳細は不明。

Es war sehr sauber und das Personal war sehr sehr zuvorkommend. Von dem Eintritt bis zur Abreise wurden wir komplett bedient. So wie man es sich von einem 5 Sterne Hotel wünscht und erwartet. Die Zimmer waren sehr sauber und auch die Wege zu den Zimmern waren sehr sauber, sehr gepflegt und die ganze Einrichtung ist sehr hochwertig.

Después de varios días "maldurmiendo" por las islas por el ruido, los gallos, etc. Es como estar en casa

Quizás las zonas comunes hacía hasta frío de lo fuerte que estaba el aire

It’s new nice place clean. Nice room.

The water in swimming pool is so cold. It takes too long at front desk. The staff in the front desk not prepared for many clients. Strict at room accompany they should allow family in room no need to add extra bed.

The location was good there was convince store next door. And a few reastraunt near by as well. Very close to the mall and other attractions Airport only 10 mins drive away. .

They only serve a fixed breakfast NO BUffet and only 3 choices on the menu English breakfast Philippines breakfast Continental breakfast But were all very nice.

Quality of product

Staff on checking in

Breakfast was not in open buffet. They asked us to choose Filipino, American or Chinese breakfast and they brought to table. For me: Hash browns, one fried egg, butter, jam, toasted white bread and tea. It was enough.

More variety in breakfast especially some veggies and fruits.

The place is brand new and very clean. Restaurant is nice but breakfast was bland and very limited options...

Attitude of the receptionist should be improved....

Het is een mooi hotel met ruime kamers, goede bedden en een heerlijke douche.

Het ontbijt is ontzettend beperkt, je hebt weinig keuze en is niet veel. Als je je drankje wil bij laten vullen moet het nagevraagd worden. Je zou een buffet verwachten. Het personeel is vriendelijk maar wat traag.

Really new and modern rooms. Good for an overnight, close to the airport. Swimming pool looks cool also but didnt have time to try it.

Check in and checkout takes too much time and waiting. Breakfast could have more options and good coffee.

除了隔音方面不是很好，其他都很好。

隔音差

Novy hotel, ma potencial, ale sluzby hodne za standardom… Bazen super. Izby velke a postele pohodlne. poloha fajn ak potrebujete letisko, ale okna moc netesnia zvuk. Velka vdaka ochotnej recepcii a ludim z lobby.

Dvakrat som musela ziadat upratat izbu. Ranajky katastrofa. Vyberate si zo 4 jedal a personal nechape ked chcete dva napoje (kavu a dzus alebo vodu a kavu). Pri obsadeni 5 stolov cakate 25minut… Tenke steny takze pocujete vsetko od susedov (napriklad detsky plac).

Maganda ang place, malaki ang room at bago lahat

Ang space ng room maganda at malinis at very affordable

Отель соответствовать фотографиям, внутри чисто, номер комфортный, прекрасный ремонт и материалы, уютная спа зона, персонал приветливый и вежливый (кроме ресепсен, об этом ниже). Расположение я бы не сказал что туристическое, но каждый выбирает из своих задач, нас все устроило

Персонал на ресепсен оказался полностью не компетентным и показал полное безразличие к нам, как к гостям! Работать с booking.com отель не умеет или не хочет: сначала не могли найти бронь, потом для них стало новостью, что мы приехали семьей из трех человек и заранее указывали, что нам нужен номер с двумя кроватями (за эту опцию при бронировании мы доплатили), ну и как финал нам выдали всего 2 карты на завтрак вместо трех (ранее так же оплаченных), так как работники отеля видя в броне, что ребенку 12 лет думают, что он на грудном вскармливании. Показав работникам бронь и что она в себя включает со своего телефона, вместо того, чтобы просто согласиться или же найти выход из ситуации, если правила booking.com отличаются от правил отеля, работники начали вести себя неадекватно, испортили настроение и впечатление от хорошего отеля.

Чистота. Удобно переночевать перед вылетом домой. В номере все есть, и туалетные принадлежности и халаты с тапочками и холодильник с сейфом.

Очень шумит в номере кондиционер. Подушки и одеяла из чего то искусственного, становишься мокрым через 5 минут

Room was spacious. Bed was very comfortable. The towels were very soft and fragrant. The smart TV was very user-friendly.

The foyer was a bit confusing to the grab driver, as the "entrance" and "exit" points were not labeled accordingly.

The service, rooms are big, location and value for money

Nothing