Fairmont El San Juan Hotel
Resort à Carolina
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Une expérience de premier planL'une des propriétés les plus chères de la région
Comprend les essentielsPiscine, Climatisation, Internet/Wi-Fi et plus
À propos de cet hôtel
On beach with 4 outdoor pools, near Isla Verde Beach
Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Hotel's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Housekeeping is available on request.
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.
Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Hotel's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Housekeeping is available on request.
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Blanchisserie
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Carte de Carolina
Chambres disponibles
Fairmont, Room, 2 Queen Beds, Patio
Lits non précisés • 41 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Deluxe Room, 1 King Bed
Lits non précisés • 57 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Fairmont, Room, 1 King Bed
Lits non précisés • 41 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Fairmont, Room, 2 Queen Beds
Lits non précisés • 41 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)
Lits non précisés • 90 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
1.0 / 10.0
I spent close to 400 per night I was expecting cleanliness and upgraded accommodation's. Instead the room was dirty, had not been dusted, so humid that I slept in wet sheets the first night. The sink in the bathroom had mold along the edges, the bathroom itself needed improvement. The patio was dirty as were the chairs. I asked for the curtains to be switched out as they were all full of mold, from my first day and everyday. It never happened. Staff and front desk was nice enough but ignored my request. I was given an opportunity to take a cabin close to the beach but it meant leaving half my family in the main building as they would not accommodate for our second room. They sent up a large de-humidifier, and I had to ask a few times a day for it to be emptied...if I didn't ask it didn't happen. I ended up carrying about 3 gallons of water at least 3 times a day to empty it out. The restaurant doors were so dirty, wall paper peeling in certain areas...there was a ball of hair on the carpeting in the hallway of our floor...for days..never again.
1.0 / 10.0
I spent close to 400 per night I was expecting cleanliness and upgraded accommodation's. Instead the room was dirty, had not been dusted, so humid that I slept in wet sheets the first night. The sink in the bathroom had mold along the edges, the bathroom itself needed improvement. The patio was dirty as were the chairs. I asked for the curtains to be switched out as they were all full of mold, from my first day and everyday. It never happened. Staff and front desk was nice enough but ignored my request. I was given an opportunity to take a cabin close to the beach but it meant leaving half my family in the main building as they would not accommodate for our second room. They sent up a large de-humidifier, and I had to ask a few times a day for it to be emptied...if I didn't ask it didn't happen. I ended up carrying about 3 gallons of water at least 3 times a day to empty it out. The restaurant doors were so dirty, wall paper peeling in certain areas...there was a ball of hair on the carpeting in the hallway of our floor...for days..never again.
10.0 / 10.0
The room was clean. Comfortable seating and the bed was excellent. The front lobby was very nice. We kept cool throughout our stay.
10.0 / 10.0
Staff there is very courteous and did a great service.
Frances Adorno at the reception desk was so pleasant and accommodating. She made sure that we had what we asked for. She also advised us about the town and transportation services. Managers checked with us every day if we were comfortable and what services are available. Fairmont is a great place to stay with pools and beach. I will highly recommend this place
10.0 / 10.0
Exellent service
8.0 / 10.0
I did not see any information about the parking. Once we got there, we were surprised with a $30 dollars a day parking. I asked the lady at the front desk about the parking information and she could not answer me. She just told me that the hotel charges for parking.
10.0 / 10.0
Beautiful hotel, great people, I had no problems and will be coming back.
10.0 / 10.0
Excellent stay
10.0 / 10.0
Everything
10.0 / 10.0
My family and I stayed for 5 days and had a great time!
6.0 / 10.0
Staff excellent & very helpful & nice restaurants inside..Way to many cats roaming around for me especially if your allergic..doors didnt work to patios & we kept loosing power for some reason
10.0 / 10.0
Beautiful place, a lot of spaces to relax to enjoy good music the pool stunning the bars .. everything was amazing
10.0 / 10.0
We love staying here its beautiful, the Banyan grill is great Martin is very nice always a pleasure and he makes great pina coladas
6.0 / 10.0
The stay was overall average. Our room when we checked in had a leaking vent on the ceiling. Took almost 3 hours and multiple times for the hotel to “verify” it was actually leaking. When we finally got a new room everything was better. I had to remind at checkout that they told me they would waive the resort fee because of the leaking room inconvenience.
10.0 / 10.0
I took my son here and it was beautiful stay! The room was clean and they cleaned everyday! We felt safe which was more inportant
10.0 / 10.0
It was a great experience. Looking forward to bringing our boys with us
10.0 / 10.0
This place absolutely amazing. I will be here next year.
10.0 / 10.0
Great resort!
6.0 / 10.0
The hotel was gorgeous inside and out.
Just a few issues.
The lady who checked us in wasn’t friendly.
Also one of the male bartenders outside the Caña restaurant had an attitude.
With our room the shower head did not work,
and the blow dryer had very low pressure and kept shutting off.
10.0 / 10.0
The hotel is beautiful! It was a great experience.
10.0 / 10.0
El San Juan Hotel is a wonderful stay that really provides everything you need. Great pool, on site beach, plenty of towels, dozens of beach chairs and umbrellas. We also went during the week before the labor day madness and we had the resort to ourselves pretty much. The room balcony could have used some chairs and a table. Also the door had spray foam around it, I think to seal the cold air from going out but didn't bother me. All in all highly recommend staying here as there are good places to eat outside the hotel that are walking distance. All the service staff in the hotel were great and very friendly. Of course service might take a little longer than back at home (island time) but your on vacation, relax and enjoy!
8.0 / 10.0
Olga Abreu was the housekeeper us and she was very friendly, which made our family vac
8.0 / 10.0
The hotel had all things needed to have a great time
10.0 / 10.0
Staff was friendly, cooperative and met all our request efficiently. Stay was wonderful
2.0 / 10.0
Arrived at the hotel later than anticipated - after check in started and the room still wasn’t ready. Had to wait and was told we’d get a credit I still have not seen.
Concierge/front desk was not informative of where everything was located on their property as well as nearby attractions during the wait. We had to figure out where the pool/restaurants/gift shops were ourselves.
Had a door dash order be dropped off at the front desk after I requested it be sent to the room and the front desk staff never called us to let us know our order was waiting.
By the pool, we asked if the restaurant was the only place to order food or could we eat by the pool and was told the restaurant was the only place when later on in the day we saw others ordering food to eat by the pool.
Checked out very early morning around 3a and was told I’d receive an emailed receipt I still have yet to receive.
For the price, the hotel is dated and the service needs to be a lot better as far as attentiveness and kindness.
8.0 / 10.0
The room were very outdating and not very clean
10.0 / 10.0
Great
10.0 / 10.0
Great
10.0 / 10.0
Fantastic
8.0 / 10.0
The room were very outdating and not very clean
6.0 / 10.0
Some of the staff were pretty rude especially the one at the valet check out desk.
6.0 / 10.0
Lobby is very dark, half of the pool area is reserved for people willing to pay extra for their chair and require a minimum charge of food and alcohol that was very pricey….leaving everyone to be packed like sardines to one area of chairs. The woman checking us in literally yawned multiple times and then apologized saying she forgot she was at work. Had a regular room with the view of a roof, bathroom was extremely small, and the milk work in the room was scratched and chipped. The one bathroom drawer was difficult to open and the door for the bathroom was a sliding barn door (likely because the bathroom was so small there was no room for a regular door) that left gaps on either side of the door.
All in all I booked this resort knowing it made the top Condé Nast list but I wouldn’t return.
I booked this location for the better beach area but after going to the condado area, I would book a hotel in condado.
4.0 / 10.0
I thought it was going to be everything all including but you have to pay for every thing that’s there the only thing that’s free is the pool and the beach. The food the drinks the massage the pool cabanas everything we have to pay for.
6.0 / 10.0
Some of the staff were pretty rude especially the one at the valet check out desk.
10.0 / 10.0
It was a wonderful stay. Very relaxing and safe. Everything near by walking distance. The manager Maria Rios was amazing and accommodated us and made us feel welcomed and comfortable. The pool bartender was also amazing Juan Soto, we made sure we were comfortable and accommodated us in the best pool section and made sure we always had a drink in had. Milagros cleaned our room everyday and made sure the room was welcoming, clean, and fully stocked. Keith was the lobby bartender and provided amazing service, along with history of the resort. Amazing luxury stay. Family, pet, and couples friendly hotel. Has everything you need to feel at home. I am planning my next trip and ready to stay again.
10.0 / 10.0
It was a wonderful stay. Very relaxing and safe. Everything near by walking distance. The manager Maria Rios was amazing and accommodated us and made us feel welcomed and comfortable. The pool bartender was also amazing Juan Soto, we made sure we were comfortable and accommodated us in the best pool section and made sure we always had a drink in had. Milagros cleaned our room everyday and made sure the room was welcoming, clean, and fully stocked. Keith was the lobby bartender and provided amazing service, along with history of the resort. Amazing luxury stay. Family, pet, and couples friendly hotel. Has everything you need to feel at home. I am planning my next trip and ready to stay again.
4.0 / 10.0
I thought it was going to be everything all including but you have to pay for every thing that’s there the only thing that’s free is the pool and the beach. The food the drinks the massage the pool cabanas everything we have to pay for.
4.0 / 10.0
I stayed three nights at this hotel and left the property covered in bed bugs bite. The service by the pool was extremely slow. Took over an hour just to get someone to take my order. On my last night I woke up with my arm and belly covered in bites. There’s no
follow up email where I can reach out to the hotel and tell them about my experience. I would stay away. Over $400 a night to leave the place in discomfort.
4.0 / 10.0
I stayed three nights at this hotel and left the property covered in bed bugs bite. The service by the pool was extremely slow. Took over an hour just to get someone to take my order. On my last night I woke up with my arm and belly covered in bites. There’s no
follow up email where I can reach out to the hotel and tell them about my experience. I would stay away. Over $400 a night to leave the place in discomfort.
6.0 / 10.0
Lobby is very dark, half of the pool area is reserved for people willing to pay extra for their chair and require a minimum charge of food and alcohol that was very pricey….leaving everyone to be packed like sardines to one area of chairs. The woman checking us in literally yawned multiple times and then apologized saying she forgot she was at work. Had a regular room with the view of a roof, bathroom was extremely small, and the milk work in the room was scratched and chipped. The one bathroom drawer was difficult to open and the door for the bathroom was a sliding barn door (likely because the bathroom was so small there was no room for a regular door) that left gaps on either side of the door.
All in all I booked this resort knowing it made the top Condé Nast list but I wouldn’t return.
I booked this location for the better beach area but after going to the condado area, I would book a hotel in condado.
FAQ
Combien coûte ce resort par rapport aux autres à Carolina ?
Le prix moyen d’une location à Carolina est de 186 € par nuit. Cette location est 447 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce resort ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Fairmont El San Juan Hotel. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Fairmont El San Juan Hotel comporte une piscine. Bonne baignade !
La location Fairmont El San Juan Hotel accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Fairmont El San Juan Hotel?
Nous avons trouvé 7 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, blanchisserie et bain à remous ou spa.
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